Home > Salary > Turkey > Quality Assurance Analyst Call Centers
A Quality Assurance Analyst in a call center is responsible for monitoring and evaluating the quality of customer interactions, ensuring that agents adhere to company policies and procedures, and providing feedback to improve performance. They review recorded calls, chat transcripts, and email communications to assess agent performance, accuracy, and adherence to scripts and protocols. The QA Analyst also identifies training needs and designs and delivers training programs to enhance agent skills and knowledge. They may collaborate with supervisors and managers to develop and implement quality improvement initiatives and track key performance indicators. The role requires strong analytical and communication skills to provide detailed reports and recommendations to management. Additionally, the QA Analyst stays updated on industry best practices and emerging trends to ensure the call center operates at the highest level of customer service.
Estimated Yearly Salary: 140,465 TRY
Estimated Monthly Salary: 11,705 TRY
Estimated Weekly Salary: 2,701 TRY per week
Estimated Hourly Salary: 68 TRY per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 11,332 TRY
Estimated Weekly Salary: 2,615 TRY per week
Estimated Hourly Salary: 65 TRY per hour
Last revision of data: 2024-01-03
Estimated Yearly Salary: 7,416 USD
Estimated Monthly Salary: 618 USD
Estimated Weekly Salary: 143 USD per week
Estimated Hourly Salary: 4 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 140,465 TRY
Estimated Monthly Salary: 11,705 TRY
Estimated Weekly Salary: 2,701 TRY per week
Estimated Hourly Salary: 68 TRY per hour
By working as Quality Assurance Analyst Call Centers a person can save up to 194 USD per month or 2,333 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Turkey, see costs of living in Turkey.
Estimated Yearly Salary for Quality Assurance Analyst Call Centers
Last revision of data: 2025-01-04
Data as of 2025
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Quality Assurance Analyst Call Centers salary in Turkey
Average Yearly Salary of Quality Assurance Analyst Call Centers in Turkey is approximately 140,465 TRY (7,416 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Quality Assurance Analyst Call Centers do?
A Quality Assurance Analyst in a call center is responsible for monitoring and evaluating the quality of customer interactions, ensuring that agents adhere to company policies and procedures, and providing feedback to improve performance. They review recorded calls, chat transcripts, and email communications to assess agent performance, accuracy, and adherence to scripts and protocols. The QA Analyst also identifies training needs and designs and delivers training programs to enhance agent skills and knowledge. They may collaborate with supervisors and managers to develop and implement quality improvement initiatives and track key performance indicators. The role requires strong analytical and communication skills to provide detailed reports and recommendations to management. Additionally, the QA Analyst stays updated on industry best practices and emerging trends to ensure the call center operates at the highest level of customer service.
Skills: Quality Assurance, Call Center, Customer Service, Performance Evaluation, Training and Development, Process Improvement
Job industry: Customer service
Job industry: Customer service
How much does Quality Assurance Analyst Call Centers make?
Salary details
How much does Quality Assurance Analyst Call Centers make?Estimated Yearly Salary: 140,465 TRY
Estimated Monthly Salary: 11,705 TRY
Estimated Weekly Salary: 2,701 TRY per week
Estimated Hourly Salary: 68 TRY per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 135,983 TRYEstimated Monthly Salary: 11,332 TRY
Estimated Weekly Salary: 2,615 TRY per week
Estimated Hourly Salary: 65 TRY per hour
Last revision of data: 2024-01-03Quality Assurance Analyst Call Centers estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 7,416 USD
Estimated Monthly Salary: 618 USD
Estimated Weekly Salary: 143 USD per week
Estimated Hourly Salary: 4 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
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Country:
Salary comparison to National average
Turkey, officially known as the Republic of Turkey, is a transcontinental country located mainly on the Anatolian Peninsula in Western Asia, with a smaller portion on the Balkan Peninsula in Southeast Europe. It has a population of approximately 82 million people, making it one of the most populous countries in the world. The land area of Turkey is about 783,356 square kilometers, making it larger than many European countries.
Estimated national average yearly salary is 182,974 TRY (10,590 USD). Value indicated is pre-tax. Below graph shows estimated Quality Assurance Analyst Call Centers job salary compared to average salary in Turkey.
Comparison shows that a person working as Quality Assurance Analyst Call Centers in Turkey earns on average:
0.77 times the average salary (or 77% of average salary).
Estimated national average yearly salary is 182,974 TRY (10,590 USD). Value indicated is pre-tax. Below graph shows estimated Quality Assurance Analyst Call Centers job salary compared to average salary in Turkey.
Comparison shows that a person working as Quality Assurance Analyst Call Centers in Turkey earns on average:
0.77 times the average salary (or 77% of average salary).
Is Quality Assurance Analyst Call Centers a well paid job?
No, our data shows that Quality Assurance Analyst Call Centers is typically not a well-paid job. The salary varies based on experience. Meaning that even though Quality Assurance Analyst Call Centers might be a low paying job, with experience the salary might increase to satisfactory levels.What is considered a high salary for Quality Assurance Analyst Call Centers?
High salary for Quality Assurance Analyst Call Centers would be somewhere between 154,512 TRY and 203,674 TRY. However this is an estimation based on Gaussian Distribution.How much can you save working as Quality Assurance Analyst Call Centers in Turkey?
Living in Turkey the approximate monthly expenses are: 424 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 140,465 TRY
Estimated Monthly Salary: 11,705 TRY
Estimated Weekly Salary: 2,701 TRY per week
Estimated Hourly Salary: 68 TRY per hour
By working as Quality Assurance Analyst Call Centers a person can save up to 194 USD per month or 2,333 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Turkey, see costs of living in Turkey.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Greece, Bulgaria, Georgia, Armenia, Azerbaijan, Iran, Iraq, Syria.. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Quality Assurance Analyst Call Centers
Greece is 15,246 USD
Iran is 5,543 USD
Iraq is 4,191 USD Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in Turkey
(2,099,459 TRY per year, pre-tax.)
2. Cardiologist
(1,754,102 TRY per year, pre-tax.)
(1,691,394 TRY per year, pre-tax.)
(1,640,570 TRY per year, pre-tax.)
5. Neurosurgeon
(1,632,934 TRY per year, pre-tax.)
(1,598,581 TRY per year, pre-tax.)
7. Oncologist
(1,595,801 TRY per year, pre-tax.)
(1,594,037 TRY per year, pre-tax.)
(1,593,001 TRY per year, pre-tax.)
(1,592,836 TRY per year, pre-tax.)
Data as of 2025Random salary:
Fishing vessel deckhand (85,538 TRY per year, pre-tax.)
Maintenance supervisor (122,868 TRY per year, pre-tax.)
Laundry or dry-cleaning worker (90,872 TRY per year, pre-tax.)
Estimating supervisor (262,907 TRY per year, pre-tax.)
Real estate professional (354,352 TRY per year, pre-tax.)
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