Home > Salary > Turkey > Customer Service Traffic And Scheduling Analyst Call Center
A customer service traffic and scheduling analyst in a call center is responsible for managing the allocation of resources, such as call center agents, to ensure efficient operations and optimal customer service. They analyze call volume patterns and historical data to forecast future demand and determine staffing requirements. Using workforce management software, they create schedules that align with call volume patterns and agent availability, ensuring adequate coverage while minimizing costs. They monitor real-time call center metrics and make adjustments to schedules as needed to maintain service level targets. Additionally, they collaborate with other departments to identify areas for improvement and implement strategies to enhance efficiency and customer satisfaction. This role requires strong analytical skills, attention to detail, and the ability to work under pressure in a fast-paced environment.
Estimated Yearly Salary: 131,944 TRY
Estimated Monthly Salary: 10,995 TRY
Estimated Weekly Salary: 2,537 TRY per week
Estimated Hourly Salary: 63 TRY per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 10,600 TRY
Estimated Weekly Salary: 2,446 TRY per week
Estimated Hourly Salary: 61 TRY per hour
Last revision of data: 2024-01-03
Estimated Yearly Salary: 6,937 USD
Estimated Monthly Salary: 578 USD
Estimated Weekly Salary: 133 USD per week
Estimated Hourly Salary: 3 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 131,944 TRY
Estimated Monthly Salary: 10,995 TRY
Estimated Weekly Salary: 2,537 TRY per week
Estimated Hourly Salary: 63 TRY per hour
By working as Customer Service Traffic And Scheduling Analyst Call Center a person can save up to 154 USD per month or 1,854 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Turkey, see costs of living in Turkey.
Estimated Yearly Salary for Customer Service Traffic And Scheduling Analyst Call Center
Greece is 14,191 USD 105%
Details on Customer Service Traffic And Scheduling Analyst Call Center salary in Greece
Iran is 5,181 USD
25%
Details on Customer Service Traffic And Scheduling Analyst Call Center salary in Iran
Iraq is 3,933 USD 43%
Details on Customer Service Traffic And Scheduling Analyst Call Center salary in Iraq Last revision of data: 2025-01-04
Data as of 2025
Random salary:
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Medical credentialing director (283,216 TRY per year, pre-tax.)
Guest service associate (106,925 TRY per year, pre-tax.)
Customer Service Traffic And Scheduling Analyst Call Center salary in Turkey
Average Yearly Salary of Customer Service Traffic And Scheduling Analyst Call Center in Turkey is approximately 131,944 TRY (6,937 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Customer Service Traffic And Scheduling Analyst Call Center do?
A customer service traffic and scheduling analyst in a call center is responsible for managing the allocation of resources, such as call center agents, to ensure efficient operations and optimal customer service. They analyze call volume patterns and historical data to forecast future demand and determine staffing requirements. Using workforce management software, they create schedules that align with call volume patterns and agent availability, ensuring adequate coverage while minimizing costs. They monitor real-time call center metrics and make adjustments to schedules as needed to maintain service level targets. Additionally, they collaborate with other departments to identify areas for improvement and implement strategies to enhance efficiency and customer satisfaction. This role requires strong analytical skills, attention to detail, and the ability to work under pressure in a fast-paced environment.
Skills: customer service, traffic analysis, scheduling, call center operations, workforce management, efficiency optimization
Job industry: Customer service
Job industry: Customer service
How much does Customer Service Traffic And Scheduling Analyst Call Center make?
Salary details
How much does Customer Service Traffic And Scheduling Analyst Call Center make?Estimated Yearly Salary: 131,944 TRY
Estimated Monthly Salary: 10,995 TRY
Estimated Weekly Salary: 2,537 TRY per week
Estimated Hourly Salary: 63 TRY per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 127,205 TRYEstimated Monthly Salary: 10,600 TRY
Estimated Weekly Salary: 2,446 TRY per week
Estimated Hourly Salary: 61 TRY per hour
Last revision of data: 2024-01-03Customer Service Traffic And Scheduling Analyst Call Center estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 6,937 USD
Estimated Monthly Salary: 578 USD
Estimated Weekly Salary: 133 USD per week
Estimated Hourly Salary: 3 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Compare salary to other countries
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Salary comparison to National average
Turkey, officially known as the Republic of Turkey, is a transcontinental country located mainly on the Anatolian Peninsula in Western Asia, with a smaller portion on the Balkan Peninsula in Southeast Europe. It has a population of approximately 82 million people, making it one of the most populous countries in the world. The land area of Turkey is about 783,356 square kilometers, making it larger than many European countries.
Estimated national average yearly salary is 182,974 TRY (10,590 USD). Value indicated is pre-tax. Below graph shows estimated Customer Service Traffic And Scheduling Analyst Call Center job salary compared to average salary in Turkey.
Comparison shows that a person working as Customer Service Traffic And Scheduling Analyst Call Center in Turkey earns on average:
0.72 times the average salary (or 72% of average salary).
Estimated national average yearly salary is 182,974 TRY (10,590 USD). Value indicated is pre-tax. Below graph shows estimated Customer Service Traffic And Scheduling Analyst Call Center job salary compared to average salary in Turkey.
Comparison shows that a person working as Customer Service Traffic And Scheduling Analyst Call Center in Turkey earns on average:
0.72 times the average salary (or 72% of average salary).
Is Customer Service Traffic And Scheduling Analyst Call Center a well paid job?
No, our data shows that Customer Service Traffic And Scheduling Analyst Call Center is typically not a well-paid job. The salary varies based on experience. Meaning that even though Customer Service Traffic And Scheduling Analyst Call Center might be a low paying job, with experience the salary might increase to satisfactory levels.What is considered a high salary for Customer Service Traffic And Scheduling Analyst Call Center?
High salary for Customer Service Traffic And Scheduling Analyst Call Center would be somewhere between 145,138 TRY and 191,319 TRY. However this is an estimation based on Gaussian Distribution.How much can you save working as Customer Service Traffic And Scheduling Analyst Call Center in Turkey?
Living in Turkey the approximate monthly expenses are: 424 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 131,944 TRY
Estimated Monthly Salary: 10,995 TRY
Estimated Weekly Salary: 2,537 TRY per week
Estimated Hourly Salary: 63 TRY per hour
By working as Customer Service Traffic And Scheduling Analyst Call Center a person can save up to 154 USD per month or 1,854 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Turkey, see costs of living in Turkey.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Greece, Bulgaria, Georgia, Armenia, Azerbaijan, Iran, Iraq, Syria.. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Customer Service Traffic And Scheduling Analyst Call Center
Greece is 14,191 USD 105%Details on Customer Service Traffic And Scheduling Analyst Call Center salary in Greece
Iran is 5,181 USD 25%Details on Customer Service Traffic And Scheduling Analyst Call Center salary in Iran
Iraq is 3,933 USD 43%Details on Customer Service Traffic And Scheduling Analyst Call Center salary in Iraq
Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in Turkey
(2,099,459 TRY per year, pre-tax.)
2. Cardiologist
(1,754,102 TRY per year, pre-tax.)
(1,691,394 TRY per year, pre-tax.)
(1,640,570 TRY per year, pre-tax.)
5. Neurosurgeon
(1,632,934 TRY per year, pre-tax.)
(1,598,581 TRY per year, pre-tax.)
7. Oncologist
(1,595,801 TRY per year, pre-tax.)
(1,594,037 TRY per year, pre-tax.)
(1,593,001 TRY per year, pre-tax.)
(1,592,836 TRY per year, pre-tax.)
Data as of 2025Random salary:
Electrical engineering technician (210,550 TRY per year, pre-tax.)
Communications secretary (197,608 TRY per year, pre-tax.)
Certified dental assistant (cda) (106,700 TRY per year, pre-tax.)
Medical credentialing director (283,216 TRY per year, pre-tax.)
Guest service associate (106,925 TRY per year, pre-tax.)
Frequently searched careers by keyword and country
Customer service traffic and scheduling analyst call center
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Customer service traffic and scheduling analyst call center
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