Home > Salary > Turkey > Call Center Team Lead
A call center team lead is responsible for supervising a team of customer service representatives in a call center environment. They play a crucial role in ensuring smooth operations, maintaining high-quality customer interactions, and meeting performance targets. The team lead provides guidance and support to the team, monitors call quality, conducts performance evaluations, and identifies areas for improvement. They handle escalated customer issues, resolve conflicts, and make decisions to enhance customer satisfaction. Additionally, they collaborate with other departments to address customer concerns and provide regular reports on team performance to management.
Estimated Yearly Salary: 149,651 TRY
Estimated Monthly Salary: 12,471 TRY
Estimated Weekly Salary: 2,878 TRY per week
Estimated Hourly Salary: 72 TRY per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 12,062 TRY
Estimated Weekly Salary: 2,784 TRY per week
Estimated Hourly Salary: 70 TRY per hour
Last revision of data: 2024-01-05
Estimated Yearly Salary: 7,870 USD
Estimated Monthly Salary: 656 USD
Estimated Weekly Salary: 151 USD per week
Estimated Hourly Salary: 4 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 149,651 TRY
Estimated Monthly Salary: 12,471 TRY
Estimated Weekly Salary: 2,878 TRY per week
Estimated Hourly Salary: 72 TRY per hour
By working as Call Center Team Lead a person can save up to 232 USD per month or 2,787 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Turkey, see costs of living in Turkey.
Estimated Yearly Salary for Call Center Team Lead
Last revision of data: 2025-01-04
Data as of 2025
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Call Center Team Lead salary in Turkey
Average Yearly Salary of Call Center Team Lead in Turkey is approximately 149,651 TRY (7,870 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Call Center Team Lead do?
A call center team lead is responsible for supervising a team of customer service representatives in a call center environment. They play a crucial role in ensuring smooth operations, maintaining high-quality customer interactions, and meeting performance targets. The team lead provides guidance and support to the team, monitors call quality, conducts performance evaluations, and identifies areas for improvement. They handle escalated customer issues, resolve conflicts, and make decisions to enhance customer satisfaction. Additionally, they collaborate with other departments to address customer concerns and provide regular reports on team performance to management.
Skills: Call Center Team Lead, Customer Service, Supervision, Performance Management, Conflict Resolution, Customer Satisfaction
Job industry: Customer service
Job industry: Customer service
How much does Call Center Team Lead make?
Salary details
How much does Call Center Team Lead make?Estimated Yearly Salary: 149,651 TRY
Estimated Monthly Salary: 12,471 TRY
Estimated Weekly Salary: 2,878 TRY per week
Estimated Hourly Salary: 72 TRY per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 144,742 TRYEstimated Monthly Salary: 12,062 TRY
Estimated Weekly Salary: 2,784 TRY per week
Estimated Hourly Salary: 70 TRY per hour
Last revision of data: 2024-01-05Call Center Team Lead estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 7,870 USD
Estimated Monthly Salary: 656 USD
Estimated Weekly Salary: 151 USD per week
Estimated Hourly Salary: 4 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Compare salary to other countries
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Country:
Salary comparison to National average
Turkey, officially known as the Republic of Turkey, is a transcontinental country located mainly on the Anatolian Peninsula in Western Asia, with a smaller portion on the Balkan Peninsula in Southeast Europe. It has a population of approximately 82 million people, making it one of the most populous countries in the world. The land area of Turkey is about 783,356 square kilometers, making it larger than many European countries.
Estimated national average yearly salary is 182,974 TRY (10,590 USD). Value indicated is pre-tax. Below graph shows estimated Call Center Team Lead job salary compared to average salary in Turkey.
Comparison shows that a person working as Call Center Team Lead in Turkey earns on average:
0.82 times the average salary (or 82% of average salary).
Estimated national average yearly salary is 182,974 TRY (10,590 USD). Value indicated is pre-tax. Below graph shows estimated Call Center Team Lead job salary compared to average salary in Turkey.
Comparison shows that a person working as Call Center Team Lead in Turkey earns on average:
0.82 times the average salary (or 82% of average salary).
Is Call Center Team Lead a well paid job?
Yes, our data show that Call Center Team Lead is an averagely well paid job that still allows for some yearly savings. With years and experience the salary might increase even further, resulting in higher satisfaction.What is considered a high salary for Call Center Team Lead?
High salary for Call Center Team Lead would be somewhere between 164,616 TRY and 216,994 TRY. However this is an estimation based on Gaussian Distribution.How much can you save working as Call Center Team Lead in Turkey?
Living in Turkey the approximate monthly expenses are: 424 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 149,651 TRY
Estimated Monthly Salary: 12,471 TRY
Estimated Weekly Salary: 2,878 TRY per week
Estimated Hourly Salary: 72 TRY per hour
By working as Call Center Team Lead a person can save up to 232 USD per month or 2,787 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Turkey, see costs of living in Turkey.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Greece, Bulgaria, Georgia, Armenia, Azerbaijan, Iran, Iraq, Syria.. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Call Center Team Lead
Greece is 16,183 USD
Iran is 5,878 USD
Iraq is 4,473 USD Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in Turkey
(2,099,459 TRY per year, pre-tax.)
2. Cardiologist
(1,754,102 TRY per year, pre-tax.)
(1,691,394 TRY per year, pre-tax.)
(1,640,570 TRY per year, pre-tax.)
5. Neurosurgeon
(1,632,934 TRY per year, pre-tax.)
(1,598,581 TRY per year, pre-tax.)
7. Oncologist
(1,595,801 TRY per year, pre-tax.)
(1,594,037 TRY per year, pre-tax.)
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Data as of 2025Random salary:
Ehs engineer (258,799 TRY per year, pre-tax.)
Medical scribe (75,983 TRY per year, pre-tax.)
Site supervising technical operator (133,576 TRY per year, pre-tax.)
Executive producer television productions (335,559 TRY per year, pre-tax.)
Traffic coordinator (140,842 TRY per year, pre-tax.)
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