Home > Salary > Turkey > Call Center Director
A Call Center Director is responsible for overseeing the operations and performance of a call center, ensuring that it achieves its goals and objectives. They manage a team of call center supervisors and agents, providing guidance, training, and support to ensure excellent customer service and efficient call handling. The director develops strategies to improve call center performance, implements quality assurance measures, and monitors key performance indicators (KPIs) to evaluate the effectiveness of the call center operations. They collaborate with other departments to address customer concerns and implement process improvements. Additionally, they analyze data and generate reports to identify trends, patterns, and areas for improvement. Overall, a Call Center Director plays a crucial role in ensuring customer satisfaction, meeting business targets, and driving continuous improvement in call center operations.
Estimated Yearly Salary: 382,473 TRY
Estimated Monthly Salary: 31,873 TRY
Estimated Weekly Salary: 7,355 TRY per week
Estimated Hourly Salary: 184 TRY per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 30,888 TRY
Estimated Weekly Salary: 7,128 TRY per week
Estimated Hourly Salary: 178 TRY per hour
Last revision of data: 2024-01-09
Estimated Yearly Salary: 20,165 USD
Estimated Monthly Salary: 1,680 USD
Estimated Weekly Salary: 388 USD per week
Estimated Hourly Salary: 10 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 382,473 TRY
Estimated Monthly Salary: 31,873 TRY
Estimated Weekly Salary: 7,355 TRY per week
Estimated Hourly Salary: 184 TRY per hour
By working as Call Center Director a person can save up to 1,257 USD per month or 15,082 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Turkey, see costs of living in Turkey.
Estimated Yearly Salary for Call Center Director
Last revision of data: 2025-01-04
Data as of 2025
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Call Center Director salary in Turkey
Average Yearly Salary of Call Center Director in Turkey is approximately 382,473 TRY (20,165 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Call Center Director do?
A Call Center Director is responsible for overseeing the operations and performance of a call center, ensuring that it achieves its goals and objectives. They manage a team of call center supervisors and agents, providing guidance, training, and support to ensure excellent customer service and efficient call handling. The director develops strategies to improve call center performance, implements quality assurance measures, and monitors key performance indicators (KPIs) to evaluate the effectiveness of the call center operations. They collaborate with other departments to address customer concerns and implement process improvements. Additionally, they analyze data and generate reports to identify trends, patterns, and areas for improvement. Overall, a Call Center Director plays a crucial role in ensuring customer satisfaction, meeting business targets, and driving continuous improvement in call center operations.
Skills: Call Center Director, Customer Service, Operations Management, Team Leadership, Performance Analysis, Process Improvement.
Job industry: Customer service
Job industry: Customer service
How much does Call Center Director make?
Salary details
How much does Call Center Director make?Estimated Yearly Salary: 382,473 TRY
Estimated Monthly Salary: 31,873 TRY
Estimated Weekly Salary: 7,355 TRY per week
Estimated Hourly Salary: 184 TRY per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 370,652 TRYEstimated Monthly Salary: 30,888 TRY
Estimated Weekly Salary: 7,128 TRY per week
Estimated Hourly Salary: 178 TRY per hour
Last revision of data: 2024-01-09Call Center Director estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 20,165 USD
Estimated Monthly Salary: 1,680 USD
Estimated Weekly Salary: 388 USD per week
Estimated Hourly Salary: 10 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Compare salary to other countries
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Country:
Salary comparison to National average
Turkey, officially known as the Republic of Turkey, is a transcontinental country located mainly on the Anatolian Peninsula in Western Asia, with a smaller portion on the Balkan Peninsula in Southeast Europe. It has a population of approximately 82 million people, making it one of the most populous countries in the world. The land area of Turkey is about 783,356 square kilometers, making it larger than many European countries.
Estimated national average yearly salary is 182,974 TRY (10,590 USD). Value indicated is pre-tax. Below graph shows estimated Call Center Director job salary compared to average salary in Turkey.
Comparison shows that a person working as Call Center Director in Turkey earns on average:
2.09 times the average salary (or 209% of average salary).
Estimated national average yearly salary is 182,974 TRY (10,590 USD). Value indicated is pre-tax. Below graph shows estimated Call Center Director job salary compared to average salary in Turkey.
Comparison shows that a person working as Call Center Director in Turkey earns on average:
2.09 times the average salary (or 209% of average salary).
Is Call Center Director a well paid job?
Yes, our data show that Call Center Director is a very well paid job. With years and experience the salary might increase even further, resulting in higher satisfaction.What is considered a high salary for Call Center Director?
High salary for Call Center Director would be somewhere between 420,720 TRY and 554,586 TRY. However this is an estimation based on Gaussian Distribution.How much can you save working as Call Center Director in Turkey?
Living in Turkey the approximate monthly expenses are: 424 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 382,473 TRY
Estimated Monthly Salary: 31,873 TRY
Estimated Weekly Salary: 7,355 TRY per week
Estimated Hourly Salary: 184 TRY per hour
By working as Call Center Director a person can save up to 1,257 USD per month or 15,082 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Turkey, see costs of living in Turkey.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Greece, Bulgaria, Georgia, Armenia, Azerbaijan, Iran, Iraq, Syria.. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Call Center Director
Greece is 41,487 USD
Iran is 15,026 USD
Iraq is 11,398 USD Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in Turkey
(2,099,459 TRY per year, pre-tax.)
2. Cardiologist
(1,754,102 TRY per year, pre-tax.)
(1,691,394 TRY per year, pre-tax.)
(1,640,570 TRY per year, pre-tax.)
5. Neurosurgeon
(1,632,934 TRY per year, pre-tax.)
(1,598,581 TRY per year, pre-tax.)
7. Oncologist
(1,595,801 TRY per year, pre-tax.)
(1,594,037 TRY per year, pre-tax.)
(1,593,001 TRY per year, pre-tax.)
(1,592,836 TRY per year, pre-tax.)
Data as of 2025Random salary:
Assistant media planner (113,173 TRY per year, pre-tax.)
Pt meat cutter (88,929 TRY per year, pre-tax.)
Tactical air control party (tacp), close air support system (cass), subject matter expert (sme) (166,508 TRY per year, pre-tax.)
Home care assistant (75,983 TRY per year, pre-tax.)
Help desk team leader (156,821 TRY per year, pre-tax.)
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