Home > Salary > Vietnam > It Customer Support Specialist
An IT customer support specialist is responsible for providing technical assistance and support to customers who are experiencing issues with computer systems, software, or hardware. They handle customer inquiries, diagnose problems, and guide customers through troubleshooting steps to resolve their technical issues. Additionally, they may install or configure software and hardware, maintain documentation of customer interactions, and escalate complex issues to higher-level support teams if necessary. This role requires excellent communication and problem-solving skills, as well as a strong understanding of computer systems and technology.
Estimated Yearly Salary: 62,927,574 VND
Estimated Monthly Salary: 5,243,965 VND
Estimated Weekly Salary: 1,210,146 VND per week
Estimated Hourly Salary: 30,254 VND per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 5,067,432 VND
Estimated Weekly Salary: 1,169,407 VND per week
Estimated Hourly Salary: 29,235 VND per hour
Last revision of data: 2024-01-03
Estimated Yearly Salary: 2,481 USD
Estimated Monthly Salary: 207 USD
Estimated Weekly Salary: 48 USD per week
Estimated Hourly Salary: 1 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 62,927,574 VND
Estimated Monthly Salary: 5,243,965 VND
Estimated Weekly Salary: 1,210,146 VND per week
Estimated Hourly Salary: 30,254 VND per hour
By working as It Customer Support Specialist a person can save up to 46 USD per month or 556 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Vietnam, see costs of living in Vietnam.
Estimated Yearly Salary for It Customer Support Specialist
Last revision of data: 2025-01-04
Data as of 2025
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It Customer Support Specialist salary in Vietnam
Average Yearly Salary of It Customer Support Specialist in Vietnam is approximately 62,927,574 VND (2,481 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does It Customer Support Specialist do?
An IT customer support specialist is responsible for providing technical assistance and support to customers who are experiencing issues with computer systems, software, or hardware. They handle customer inquiries, diagnose problems, and guide customers through troubleshooting steps to resolve their technical issues. Additionally, they may install or configure software and hardware, maintain documentation of customer interactions, and escalate complex issues to higher-level support teams if necessary. This role requires excellent communication and problem-solving skills, as well as a strong understanding of computer systems and technology.
Skills: IT support, customer service, technical assistance, problem-solving, troubleshooting, computer systems
Job industry: Information technology
Job industry: Information technology
How much does It Customer Support Specialist make?
Salary details
How much does It Customer Support Specialist make?Estimated Yearly Salary: 62,927,574 VND
Estimated Monthly Salary: 5,243,965 VND
Estimated Weekly Salary: 1,210,146 VND per week
Estimated Hourly Salary: 30,254 VND per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 60,809,180 VNDEstimated Monthly Salary: 5,067,432 VND
Estimated Weekly Salary: 1,169,407 VND per week
Estimated Hourly Salary: 29,235 VND per hour
Last revision of data: 2024-01-03It Customer Support Specialist estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 2,481 USD
Estimated Monthly Salary: 207 USD
Estimated Weekly Salary: 48 USD per week
Estimated Hourly Salary: 1 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Compare salary to other countries
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Country:
Salary comparison to National average
Vietnam, located in Southeast Asia, is a vibrant and culturally rich country. With a population of approximately 97 million people, it is the 15th most populous country in the world. Covering an area of around 331,212 square kilometers, Vietnam is roughly the size of Germany.
Estimated national average yearly salary is 93,056,060 VND (4,010 USD). Value indicated is pre-tax. Below graph shows estimated It Customer Support Specialist job salary compared to average salary in Vietnam.
Comparison shows that a person working as It Customer Support Specialist in Vietnam earns on average:
0.68 times the average salary (or 68% of average salary).
Estimated national average yearly salary is 93,056,060 VND (4,010 USD). Value indicated is pre-tax. Below graph shows estimated It Customer Support Specialist job salary compared to average salary in Vietnam.
Comparison shows that a person working as It Customer Support Specialist in Vietnam earns on average:
0.68 times the average salary (or 68% of average salary).
Is It Customer Support Specialist a well paid job?
No, our data shows that It Customer Support Specialist is typically not a well-paid job. The salary varies based on experience. Meaning that even though It Customer Support Specialist might be a low paying job, with experience the salary might increase to satisfactory levels.What is considered a high salary for It Customer Support Specialist?
High salary for It Customer Support Specialist would be somewhere between 69,220,331 VND and 91,244,982 VND. However this is an estimation based on Gaussian Distribution.How much can you save working as It Customer Support Specialist in Vietnam?
Living in Vietnam the approximate monthly expenses are: 160 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 62,927,574 VND
Estimated Monthly Salary: 5,243,965 VND
Estimated Weekly Salary: 1,210,146 VND per week
Estimated Hourly Salary: 30,254 VND per hour
By working as It Customer Support Specialist a person can save up to 46 USD per month or 556 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Vietnam, see costs of living in Vietnam.
Salary comparison to region and neighbouring coutries
Country's neighbours are: China, Laos, Cambodia. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for It Customer Support Specialist
China is 7,975 USD
Cambodia is 1,056 USD
Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in Vietnam
(1,060,162,317 VND per year, pre-tax.)
2. Cardiologist
(882,505,502 VND per year, pre-tax.)
(848,402,543 VND per year, pre-tax.)
4. Neurosurgeon
(826,108,653 VND per year, pre-tax.)
(824,710,642 VND per year, pre-tax.)
6. Urologist
(807,448,368 VND per year, pre-tax.)
(806,831,947 VND per year, pre-tax.)
(806,462,612 VND per year, pre-tax.)
9. Oncologist
(802,962,540 VND per year, pre-tax.)
10. Plastic surgeon
(802,935,962 VND per year, pre-tax.)
Data as of 2025Random salary:
Wireless communications engineer (149,817,936 VND per year, pre-tax.)
Emergency services clinician (67,419,853 VND per year, pre-tax.)
Vba developer (125,587,964 VND per year, pre-tax.)
Unit manager (134,872,940 VND per year, pre-tax.)
Children's minister (75,176,740 VND per year, pre-tax.)
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