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It Customer Support Specialist salary in Vietnam

Average Yearly Salary of It Customer Support Specialist in Vietnam is approximately 62,927,574 VND (2,481 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.

What does It Customer Support Specialist do?

occupation personasAn IT customer support specialist is responsible for providing technical assistance and support to customers who are experiencing issues with computer systems, software, or hardware. They handle customer inquiries, diagnose problems, and guide customers through troubleshooting steps to resolve their technical issues. Additionally, they may install or configure software and hardware, maintain documentation of customer interactions, and escalate complex issues to higher-level support teams if necessary. This role requires excellent communication and problem-solving skills, as well as a strong understanding of computer systems and technology.

Skills: IT support, customer service, technical assistance, problem-solving, troubleshooting, computer systems
Job industry: Information technology


How much does It Customer Support Specialist make?

Salary details
How much does It Customer Support Specialist make?
Estimated Yearly Salary: 62,927,574 VND
Estimated Monthly Salary: 5,243,965 VND
Estimated Weekly Salary: 1,210,146 VND per week
Estimated Hourly Salary: 30,254 VND per hour
Values are pre-tax
Last revision of data: 2025-01-04

Comparing salary to last year:
Estimated Yearly Salary: 60,809,180 VND
Estimated Monthly Salary: 5,067,432 VND
Estimated Weekly Salary: 1,169,407 VND per week
Estimated Hourly Salary: 29,235 VND per hour
Last revision of data: 2024-01-03



It Customer Support Specialist estimated salary in USD
For easier comparison here is an estimated salary in USD:
Estimated Yearly Salary: 2,481 USD
Estimated Monthly Salary: 207 USD
Estimated Weekly Salary: 48 USD per week
Estimated Hourly Salary: 1 USD per hour


Difference in salary year over year or average salary increase is approximately up arrow 3 %

About these results Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.

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Salary comparison to National average

Vietnam, located in Southeast Asia, is a vibrant and culturally rich country. With a population of approximately 97 million people, it is the 15th most populous country in the world. Covering an area of around 331,212 square kilometers, Vietnam is roughly the size of Germany.

Estimated national average yearly salary is 93,056,060 VND (4,010 USD). Value indicated is pre-tax. Below graph shows estimated It Customer Support Specialist job salary compared to average salary in Vietnam.
Comparison shows that a person working as It Customer Support Specialist in Vietnam earns on average:
0.68 times the average salary (or 68% of average salary).

Is It Customer Support Specialist a well paid job?

No, our data shows that It Customer Support Specialist is typically not a well-paid job. The salary varies based on experience. Meaning that even though It Customer Support Specialist might be a low paying job, with experience the salary might increase to satisfactory levels.

What is considered a high salary for It Customer Support Specialist?

High salary for It Customer Support Specialist would be somewhere between 69,220,331 VND and 91,244,982 VND. However this is an estimation based on Gaussian Distribution.

How much can you save working as It Customer Support Specialist in Vietnam?

Living in Vietnam the approximate monthly expenses are: 160 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.

Estimated Yearly Salary: 62,927,574 VND
Estimated Monthly Salary: 5,243,965 VND
Estimated Weekly Salary: 1,210,146 VND per week
Estimated Hourly Salary: 30,254 VND per hour
By working as It Customer Support Specialist a person can save up to 46 USD per month or 556 USD yearly. Values are pre-tax.

NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.

For more information regarding expenses in Vietnam, see costs of living in Vietnam.

Salary comparison to region and neighbouring coutries

Country's neighbours are: China, Laos, Cambodia.
To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).

Estimated Yearly Salary for It Customer Support Specialist

China is 7,975 USDup arrow 221%
Details on It Customer Support Specialist salary in China
Cambodia is 1,056 USDdown arrow 57%
Details on It Customer Support Specialist salary in Cambodia
Last revision of data: 2025-01-04

Salary increase per years of experience

Based on data available the salary increase per years of experience is as following

    0 years (beginner) equals base salary
    1 to 5 years of experience yields up arrow+12% salary increase
    6 to 10 years of experience yields up arrow+25% salary increase
    11 to 15 years of experience yields up arrow+16% salary increase
    16 to 25 years of experience yields up arrow+9% salary increase
    more than 25 years of experience yields up arrow+10% salary increase
NOTE: Details based on limited set of data. Percentages may vary. The salary increase over years of experience can vary widely based on factors such as job industry, job role, location, company size, and individual performance. To gain even larger increase in salary one is advised to switch jobs and / or employer.

Top 10 highest salaries in Vietnam

(1,060,162,317 VND per year, pre-tax.)
(882,505,502 VND per year, pre-tax.)
(848,402,543 VND per year, pre-tax.)
(826,108,653 VND per year, pre-tax.)
(824,710,642 VND per year, pre-tax.)
(807,448,368 VND per year, pre-tax.)
(806,831,947 VND per year, pre-tax.)
(806,462,612 VND per year, pre-tax.)
(802,962,540 VND per year, pre-tax.)
(802,935,962 VND per year, pre-tax.)

Data as of 2025

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Salary data displayed on this site is informational only.
Salary information displayed on this site is informational only. Our figures come from various sources, but we do not guarantee absolute correctness. Users must always verify salary details with official resources before making financial commitments. Salaries differ due to economic trends, job location, and negotiation skills. We make no assurances about the completeness of the provided salary data. By continuing to use this site, you agree these limitations.
The salary data on this site is intended for informational purposes only. We offer salary insights derived from multiple sources, but do not guarantee absolute accuracy. Users should consistently cross-check salary details with other reliable sources before making career-related decisions. Variations in salary amounts may arise due to several circumstances, including location, experience, and industry. We do not extend any guarantee regarding the completeness of the displayed salary information. Use of this website constitutes acknowledgment of these conditions.