Home > Salary > Vietnam > Help Desk Associate
A Help Desk Associate is responsible for providing technical support and assistance to end-users in an organization. They troubleshoot and resolve software, hardware, and network issues through phone calls, emails, or in-person interactions. They assist users with setting up new accounts, installing software, and configuring systems. Help Desk Associates also document and track all reported incidents in a ticketing system, ensuring timely resolution and maintaining accurate records. They may escalate complex problems to higher-level support teams and collaborate with other IT professionals to identify and implement solutions. Strong communication skills, patience, and problem-solving abilities are essential for success in this role.
Estimated Yearly Salary: 70,727,737 VND
Estimated Monthly Salary: 5,893,978 VND
Estimated Weekly Salary: 1,360,149 VND per week
Estimated Hourly Salary: 34,004 VND per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 5,712,454 VND
Estimated Weekly Salary: 1,318,259 VND per week
Estimated Hourly Salary: 32,956 VND per hour
Last revision of data: 2024-01-02
Estimated Yearly Salary: 2,804 USD
Estimated Monthly Salary: 234 USD
Estimated Weekly Salary: 54 USD per week
Estimated Hourly Salary: 1 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 70,727,737 VND
Estimated Monthly Salary: 5,893,978 VND
Estimated Weekly Salary: 1,360,149 VND per week
Estimated Hourly Salary: 34,004 VND per hour
By working as Help Desk Associate a person can save up to 73 USD per month or 879 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Vietnam, see costs of living in Vietnam.
Estimated Yearly Salary for Help Desk Associate
Last revision of data: 2025-01-04
Data as of 2025
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Help Desk Associate salary in Vietnam
Average Yearly Salary of Help Desk Associate in Vietnam is approximately 70,727,737 VND (2,804 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Help Desk Associate do?
A Help Desk Associate is responsible for providing technical support and assistance to end-users in an organization. They troubleshoot and resolve software, hardware, and network issues through phone calls, emails, or in-person interactions. They assist users with setting up new accounts, installing software, and configuring systems. Help Desk Associates also document and track all reported incidents in a ticketing system, ensuring timely resolution and maintaining accurate records. They may escalate complex problems to higher-level support teams and collaborate with other IT professionals to identify and implement solutions. Strong communication skills, patience, and problem-solving abilities are essential for success in this role.
Skills: Help Desk Support, Technical Support, Troubleshooting, Customer Service, IT Support, Incident Management
Job industry: Information technology
Job industry: Information technology
How much does Help Desk Associate make?
Salary details
How much does Help Desk Associate make?Estimated Yearly Salary: 70,727,737 VND
Estimated Monthly Salary: 5,893,978 VND
Estimated Weekly Salary: 1,360,149 VND per week
Estimated Hourly Salary: 34,004 VND per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 68,549,450 VNDEstimated Monthly Salary: 5,712,454 VND
Estimated Weekly Salary: 1,318,259 VND per week
Estimated Hourly Salary: 32,956 VND per hour
Last revision of data: 2024-01-02Help Desk Associate estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 2,804 USD
Estimated Monthly Salary: 234 USD
Estimated Weekly Salary: 54 USD per week
Estimated Hourly Salary: 1 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Compare salary to other countries
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Salary comparison to National average
Vietnam, located in Southeast Asia, is a vibrant and culturally rich country. With a population of approximately 97 million people, it is the 15th most populous country in the world. Covering an area of around 331,212 square kilometers, Vietnam is roughly the size of Germany.
Estimated national average yearly salary is 93,056,060 VND (4,010 USD). Value indicated is pre-tax. Below graph shows estimated Help Desk Associate job salary compared to average salary in Vietnam.
Comparison shows that a person working as Help Desk Associate in Vietnam earns on average:
0.76 times the average salary (or 76% of average salary).
Estimated national average yearly salary is 93,056,060 VND (4,010 USD). Value indicated is pre-tax. Below graph shows estimated Help Desk Associate job salary compared to average salary in Vietnam.
Comparison shows that a person working as Help Desk Associate in Vietnam earns on average:
0.76 times the average salary (or 76% of average salary).
Is Help Desk Associate a well paid job?
No, our data shows that Help Desk Associate is typically not a well-paid job. The salary varies based on experience. Meaning that even though Help Desk Associate might be a low paying job, with experience the salary might increase to satisfactory levels.What is considered a high salary for Help Desk Associate?
High salary for Help Desk Associate would be somewhere between 77,800,511 VND and 102,555,219 VND. However this is an estimation based on Gaussian Distribution.How much can you save working as Help Desk Associate in Vietnam?
Living in Vietnam the approximate monthly expenses are: 160 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 70,727,737 VND
Estimated Monthly Salary: 5,893,978 VND
Estimated Weekly Salary: 1,360,149 VND per week
Estimated Hourly Salary: 34,004 VND per hour
By working as Help Desk Associate a person can save up to 73 USD per month or 879 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Vietnam, see costs of living in Vietnam.
Salary comparison to region and neighbouring coutries
Country's neighbours are: China, Laos, Cambodia. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Help Desk Associate
China is 9,022 USD
Cambodia is 1,185 USD
Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in Vietnam
(1,060,162,317 VND per year, pre-tax.)
2. Cardiologist
(882,505,502 VND per year, pre-tax.)
(848,402,543 VND per year, pre-tax.)
4. Neurosurgeon
(826,108,653 VND per year, pre-tax.)
(824,710,642 VND per year, pre-tax.)
6. Urologist
(807,448,368 VND per year, pre-tax.)
(806,831,947 VND per year, pre-tax.)
(806,462,612 VND per year, pre-tax.)
9. Oncologist
(802,962,540 VND per year, pre-tax.)
10. Plastic surgeon
(802,935,962 VND per year, pre-tax.)
Data as of 2025Random salary:
Pr specialist (98,612,600 VND per year, pre-tax.)
Gas engineer (124,976,888 VND per year, pre-tax.)
Data center operations technician (78,157,808 VND per year, pre-tax.)
School business manager (116,488,560 VND per year, pre-tax.)
Fiber optic technician (88,456,615 VND per year, pre-tax.)
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