Home > Salary > Vietnam > Director Customer Experience
A Director of Customer Experience is responsible for overseeing and improving the overall customer journey and satisfaction within an organization. They develop strategies to enhance the customer experience by analyzing customer feedback, identifying pain points, and implementing solutions to address them. This role involves collaborating with various departments, such as marketing, sales, and product development, to ensure a seamless and consistent customer experience across all touchpoints. The Director of Customer Experience also establishes and monitors key performance indicators (KPIs) to measure customer satisfaction and loyalty. They lead a team of customer service representatives, ensuring they are well-trained and equipped to provide exceptional customer support. Additionally, the Director of Customer Experience stays updated on industry trends and best practices to continuously improve the customer experience.
Estimated Yearly Salary: 219,097,289 VND
Estimated Monthly Salary: 18,258,107 VND
Estimated Weekly Salary: 4,213,409 VND per week
Estimated Hourly Salary: 105,335 VND per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 17,689,637 VND
Estimated Weekly Salary: 4,082,224 VND per week
Estimated Hourly Salary: 102,056 VND per hour
Last revision of data: 2024-01-05
Estimated Yearly Salary: 8,682 USD
Estimated Monthly Salary: 724 USD
Estimated Weekly Salary: 167 USD per week
Estimated Hourly Salary: 4 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 219,097,289 VND
Estimated Monthly Salary: 18,258,107 VND
Estimated Weekly Salary: 4,213,409 VND per week
Estimated Hourly Salary: 105,335 VND per hour
By working as Director Customer Experience a person can save up to 563 USD per month or 6,757 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Vietnam, see costs of living in Vietnam.
Estimated Yearly Salary for Director Customer Experience
Last revision of data: 2025-01-04
Data as of 2025
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Director Customer Experience salary in Vietnam
Average Yearly Salary of Director Customer Experience in Vietnam is approximately 219,097,289 VND (8,682 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Director Customer Experience do?
A Director of Customer Experience is responsible for overseeing and improving the overall customer journey and satisfaction within an organization. They develop strategies to enhance the customer experience by analyzing customer feedback, identifying pain points, and implementing solutions to address them. This role involves collaborating with various departments, such as marketing, sales, and product development, to ensure a seamless and consistent customer experience across all touchpoints. The Director of Customer Experience also establishes and monitors key performance indicators (KPIs) to measure customer satisfaction and loyalty. They lead a team of customer service representatives, ensuring they are well-trained and equipped to provide exceptional customer support. Additionally, the Director of Customer Experience stays updated on industry trends and best practices to continuously improve the customer experience.
Skills: Customer Experience, Customer Satisfaction, Customer Journey, Customer Support, KPIs, Strategy
Job industry: Customer service
Job industry: Customer service
How much does Director Customer Experience make?
Salary details
How much does Director Customer Experience make?Estimated Yearly Salary: 219,097,289 VND
Estimated Monthly Salary: 18,258,107 VND
Estimated Weekly Salary: 4,213,409 VND per week
Estimated Hourly Salary: 105,335 VND per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 212,275,640 VNDEstimated Monthly Salary: 17,689,637 VND
Estimated Weekly Salary: 4,082,224 VND per week
Estimated Hourly Salary: 102,056 VND per hour
Last revision of data: 2024-01-05Director Customer Experience estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 8,682 USD
Estimated Monthly Salary: 724 USD
Estimated Weekly Salary: 167 USD per week
Estimated Hourly Salary: 4 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Compare salary to other countries
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Country:
Salary comparison to National average
Vietnam, located in Southeast Asia, is a vibrant and culturally rich country. With a population of approximately 97 million people, it is the 15th most populous country in the world. Covering an area of around 331,212 square kilometers, Vietnam is roughly the size of Germany.
Estimated national average yearly salary is 93,056,060 VND (4,010 USD). Value indicated is pre-tax. Below graph shows estimated Director Customer Experience job salary compared to average salary in Vietnam.
Comparison shows that a person working as Director Customer Experience in Vietnam earns on average:
2.35 times the average salary (or 235% of average salary).
Estimated national average yearly salary is 93,056,060 VND (4,010 USD). Value indicated is pre-tax. Below graph shows estimated Director Customer Experience job salary compared to average salary in Vietnam.
Comparison shows that a person working as Director Customer Experience in Vietnam earns on average:
2.35 times the average salary (or 235% of average salary).
Is Director Customer Experience a well paid job?
Yes, our data show that Director Customer Experience is a very well paid job. With years and experience the salary might increase even further, resulting in higher satisfaction.What is considered a high salary for Director Customer Experience?
High salary for Director Customer Experience would be somewhere between 241,007,018 VND and 317,691,069 VND. However this is an estimation based on Gaussian Distribution.How much can you save working as Director Customer Experience in Vietnam?
Living in Vietnam the approximate monthly expenses are: 160 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 219,097,289 VND
Estimated Monthly Salary: 18,258,107 VND
Estimated Weekly Salary: 4,213,409 VND per week
Estimated Hourly Salary: 105,335 VND per hour
By working as Director Customer Experience a person can save up to 563 USD per month or 6,757 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Vietnam, see costs of living in Vietnam.
Salary comparison to region and neighbouring coutries
Country's neighbours are: China, Laos, Cambodia. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Director Customer Experience
China is 27,841 USD
Cambodia is 3,695 USD
Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in Vietnam
(1,060,162,317 VND per year, pre-tax.)
2. Cardiologist
(882,505,502 VND per year, pre-tax.)
(848,402,543 VND per year, pre-tax.)
4. Neurosurgeon
(826,108,653 VND per year, pre-tax.)
(824,710,642 VND per year, pre-tax.)
6. Urologist
(807,448,368 VND per year, pre-tax.)
(806,831,947 VND per year, pre-tax.)
(806,462,612 VND per year, pre-tax.)
9. Oncologist
(802,962,540 VND per year, pre-tax.)
10. Plastic surgeon
(802,935,962 VND per year, pre-tax.)
Data as of 2025Random salary:
General anesthesiologist (501,574,484 VND per year, pre-tax.)
Medical exercise physiologist (84,029,990 VND per year, pre-tax.)
Payroll benefits clerk (75,643,743 VND per year, pre-tax.)
Senior program analyst (unspecified type) (131,558,935 VND per year, pre-tax.)
Field service engineer electrical equipment (140,660,245 VND per year, pre-tax.)
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