Home > Salary > United States Of America > Customer Service Engineer
A customer service engineer is responsible for providing technical support and assistance to customers regarding the installation, operation, and maintenance of products or services. They are the primary point of contact for troubleshooting and resolving any issues that customers may encounter. This role requires a strong understanding of the product or service, excellent communication skills, and the ability to work well under pressure.
The main responsibilities of a customer service engineer include diagnosing and troubleshooting problems, providing step-by-step instructions for issue resolution, documenting customer interactions and solutions, coordinating with other departments for escalated issues, and ensuring customer satisfaction. They may also be involved in product testing, training customers on product usage, and providing feedback to improve product functionality.
Estimated Yearly Salary: 73,082 USD
Estimated Monthly Salary: 6,090 USD
Estimated Weekly Salary: 1,405 USD per week
Estimated Hourly Salary: 35 USD per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 5,902 USD
Estimated Weekly Salary: 1,362 USD per week
Estimated Hourly Salary: 34 USD per hour
Last revision of data: 2024-01-03
Estimated Yearly Salary: 73,046 USD
Estimated Monthly Salary: 6,087 USD
Estimated Weekly Salary: 1,405 USD per week
Estimated Hourly Salary: 35 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
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Estimated Yearly Salary: 73,082 USD
Estimated Monthly Salary: 6,090 USD
Estimated Weekly Salary: 1,405 USD per week
Estimated Hourly Salary: 35 USD per hour
By working as Customer Service Engineer a person can save up to 3,807 USD per month or 45,686 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in United States Of America, see costs of living in United States Of America.
Estimated Yearly Salary for Customer Service Engineer
Last revision of data: 2025-01-04
Data as of 2025
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Customer Service Engineer salary in United States Of America
Average Yearly Salary of Customer Service Engineer in United States Of America is approximately 73,082 USD (73,046 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Customer Service Engineer do?

Skills: Customer Service Engineer, Technical Support, Troubleshooting, Problem Resolution, Communication Skills, Product Knowledge
Job industry: Customer service
Job industry: Customer service
How much does Customer Service Engineer make?
Salary details
How much does Customer Service Engineer make?Estimated Yearly Salary: 73,082 USD
Estimated Monthly Salary: 6,090 USD
Estimated Weekly Salary: 1,405 USD per week
Estimated Hourly Salary: 35 USD per hour
Comparing salary to last year:
Estimated Yearly Salary: 70,828 USDEstimated Monthly Salary: 5,902 USD
Estimated Weekly Salary: 1,362 USD per week
Estimated Hourly Salary: 34 USD per hour
Customer Service Engineer estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 73,046 USD
Estimated Monthly Salary: 6,087 USD
Estimated Weekly Salary: 1,405 USD per week
Estimated Hourly Salary: 35 USD per hour
Difference in salary year over year or average salary increase is approximately
About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Compare salary to other countries
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Country:
Salary comparison to National average
The United States of America, often called the USA, is a vast and diverse country in North America. It is home to approximately 331 million people, making it the third most populous nation globally. The USA spans about 9.8 million square kilometers, encompassing various landscapes, climates, and cultures.
Estimated national average yearly salary is 57,000 USD (57,000 USD). Value indicated is pre-tax. Below graph shows estimated Customer Service Engineer job salary compared to average salary in United States Of America.
Comparison shows that a person working as Customer Service Engineer in United States Of America earns on average:
1.28 times the average salary (or 128% of average salary).
Estimated national average yearly salary is 57,000 USD (57,000 USD). Value indicated is pre-tax. Below graph shows estimated Customer Service Engineer job salary compared to average salary in United States Of America.
Comparison shows that a person working as Customer Service Engineer in United States Of America earns on average:
1.28 times the average salary (or 128% of average salary).
Is Customer Service Engineer a well paid job?
Yes, our data shows that Customer Service Engineer is a well paid job. With years and experience the salary might increase even further, resulting in higher satisfaction.What is considered a high salary for Customer Service Engineer?
High salary for Customer Service Engineer would be somewhere between 80,390 USD and 105,969 USD. However this is an estimation based on Gaussian Distribution.How much can you save working as Customer Service Engineer in United States Of America?
Living in United States Of America the approximate monthly expenses are: 2,280 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 73,082 USD
Estimated Monthly Salary: 6,090 USD
Estimated Weekly Salary: 1,405 USD per week
Estimated Hourly Salary: 35 USD per hour
By working as Customer Service Engineer a person can save up to 3,807 USD per month or 45,686 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in United States Of America, see costs of living in United States Of America.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Canada, Mexico. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Customer Service Engineer
Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
- 6 to 10 years of experience yields
- 11 to 15 years of experience yields
- 16 to 25 years of experience yields
- more than 25 years of experience yields
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(452,974 USD per year, pre-tax.)
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Random salary:
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Ultrasonographer (77,041 USD per year, pre-tax.)
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