Technical Support Representative salary in United States

Average Yearly Salary of Technical Support Representative in United States is approximately 39,717 USD (39,832 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.

What does Technical Support Representative do?

A Technical Support Representative is responsible for providing assistance and support to customers who are experiencing technical issues with a product or service. They are the first point of contact for customers seeking help, and their main objective is to resolve problems efficiently and effectively. This occupation requires excellent communication skills, as representatives must listen to customers' concerns, ask relevant questions, and provide clear instructions or solutions. They must possess a strong technical background and knowledge of the product or service they are supporting. Technical Support Representatives often work in call centers or customer service departments, utilizing various communication channels such as phone, email, or live chat. They may also be required to document customer interactions and escalate complex issues to higher-level support teams.

Skills: Technical Support, Customer Service, Troubleshooting, Communication Skills, Problem Solving, Call Center
Job industry: Information technology

How much does Technical Support Representative make?

Difference in salary year over year or average salary increase is approximately 3 %


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Salary comparison to National average

Is Technical Support Representative a well paid job?

No, our data shows that Technical Support Representative is typically not a well-paid job. The salary varies based on experience. Meaning that even though Technical Support Representative might be a low paying job, with experience the salary might increase to satisfactory levels.

What is considered a high salary for Technical Support Representative?

High salary for Technical Support Representative would be somewhere between 43,689 USD and 57,590 USD. However this is an estimation based on Gaussian Distribution.

How much can you save working as Technical Support Representative in United States?

Living in United States the approximate monthly expenses are: 2,280 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.

Estimated Yearly Salary: 39,717 USD
Estimated Monthly Salary: 3,310 USD
Estimated Weekly Salary: 764 USD per week
Estimated Hourly Salary: 19 USD per hour
By working as Technical Support Representative a person can save up to 1,039 USD per month or 12,472 USD yearly. Values are pre-tax.

NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.

For more information regarding expenses in United States, see costs of living in United States.

Salary comparison to region and neighbouring coutries

Country's neighbours are: Canada, Mexico.
To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).

Estimated Yearly Salary for Technical Support Representative

Last revision of data: 2025-01-04

Salary increase per years of experience

Based on data available the salary increase per years of experience is as following

0 years (beginner) equals base salary

1 to 5 years of experience yields +12% salary increase

6 to 10 years of experience yields +25% salary increase

11 to 15 years of experience yields +16% salary increase

16 to 25 years of experience yields +9% salary increase

more than 25 years of experience yields +10% salary increase

NOTE: Details based on limited set of data. Percentages may vary. The salary increase over years of experience can vary widely based on factors such as job industry, job role, location, company size, and individual performance. To gain even larger increase in salary one is advised to switch jobs and / or employer.

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Data as of 2025

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