Home > Salary > United Kingdom > Operations Analyst Call Center
An Operations Analyst in a call center is responsible for analyzing and improving the overall efficiency and effectiveness of call center operations. They gather and analyze data related to call volume, call handling times, customer satisfaction, and other key performance metrics to identify trends, patterns, and areas for improvement. They also develop and implement strategies to optimize call center processes, such as workforce management, scheduling, training, and quality assurance.
The Operations Analyst works closely with call center managers and supervisors to provide insights and recommendations for enhancing productivity, reducing costs, and improving customer service. They may also collaborate with IT teams to ensure that call center systems and technologies are properly utilized and aligned with business objectives.
Estimated Yearly Salary: 29,564 GBP
Estimated Monthly Salary: 2,464 GBP
Estimated Weekly Salary: 569 GBP per week
Estimated Hourly Salary: 14 GBP per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 2,388 GBP
Estimated Weekly Salary: 551 GBP per week
Estimated Hourly Salary: 14 GBP per hour
Last revision of data: 2024-04-21
Estimated Yearly Salary: 34,927 USD
Estimated Monthly Salary: 2,911 USD
Estimated Weekly Salary: 672 USD per week
Estimated Hourly Salary: 17 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
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Estimated Yearly Salary: 29,564 GBP
Estimated Monthly Salary: 2,464 GBP
Estimated Weekly Salary: 569 GBP per week
Estimated Hourly Salary: 14 GBP per hour
By working as Operations Analyst Call Center a person can save up to 955 USD per month or 11,460 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in United Kingdom, see costs of living in United Kingdom.
Estimated Yearly Salary for Operations Analyst Call Center
Last revision of data: 2025-01-04
Data as of 2025
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Operations Analyst Call Center salary in United Kingdom
Average Yearly Salary of Operations Analyst Call Center in United Kingdom is approximately 29,564 GBP (34,927 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Operations Analyst Call Center do?

Skills: Operations Analyst, Call Center, Efficiency Improvement, Data Analysis, Performance Metrics, Process Optimization
Job industry: Customer service
Job industry: Customer service
How much does Operations Analyst Call Center make?
Salary details
How much does Operations Analyst Call Center make?Estimated Yearly Salary: 29,564 GBP
Estimated Monthly Salary: 2,464 GBP
Estimated Weekly Salary: 569 GBP per week
Estimated Hourly Salary: 14 GBP per hour
Comparing salary to last year:
Estimated Yearly Salary: 28,660 GBPEstimated Monthly Salary: 2,388 GBP
Estimated Weekly Salary: 551 GBP per week
Estimated Hourly Salary: 14 GBP per hour
Operations Analyst Call Center estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 34,927 USD
Estimated Monthly Salary: 2,911 USD
Estimated Weekly Salary: 672 USD per week
Estimated Hourly Salary: 17 USD per hour
Difference in salary year over year or average salary increase is approximately
About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Compare salary to other countries
Please type in your occupation and select desired country to see latest trends in salaries.
Country:
Salary comparison to National average
The United Kingdom, also known as the UK, is a country located in northwestern Europe. It consists of four countries: England, Scotland, Wales, and Northern Ireland. With a population of approximately 66 million people, it is the fifth-largest economy in the world. The UK covers an area of around 93,600 square miles, making it the 78th largest country by size.
Estimated national average yearly salary is 41,537 GBP (48,890 USD). Value indicated is pre-tax. Below graph shows estimated Operations Analyst Call Center job salary compared to average salary in United Kingdom.
Comparison shows that a person working as Operations Analyst Call Center in United Kingdom earns on average:
0.71 times the average salary (or 71% of average salary).
Estimated national average yearly salary is 41,537 GBP (48,890 USD). Value indicated is pre-tax. Below graph shows estimated Operations Analyst Call Center job salary compared to average salary in United Kingdom.
Comparison shows that a person working as Operations Analyst Call Center in United Kingdom earns on average:
0.71 times the average salary (or 71% of average salary).
Is Operations Analyst Call Center a well paid job?
No, our data shows that Operations Analyst Call Center is typically not a well-paid job. The salary varies based on experience. Meaning that even though Operations Analyst Call Center might be a low paying job, with experience the salary might increase to satisfactory levels.What is considered a high salary for Operations Analyst Call Center?
High salary for Operations Analyst Call Center would be somewhere between 32,520 GBP and 42,868 GBP. However this is an estimation based on Gaussian Distribution.How much can you save working as Operations Analyst Call Center in United Kingdom?
Living in United Kingdom the approximate monthly expenses are: 1,956 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 29,564 GBP
Estimated Monthly Salary: 2,464 GBP
Estimated Weekly Salary: 569 GBP per week
Estimated Hourly Salary: 14 GBP per hour
By working as Operations Analyst Call Center a person can save up to 955 USD per month or 11,460 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in United Kingdom, see costs of living in United Kingdom.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Ireland. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Operations Analyst Call Center
Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
- 6 to 10 years of experience yields
- 11 to 15 years of experience yields
- 16 to 25 years of experience yields
- more than 25 years of experience yields
Top 10 highest salaries in United Kingdom
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(396,499 GBP per year, pre-tax.)
4. Cardiologist
(332,162 GBP per year, pre-tax.)
5. Cardiologist
(330,298 GBP per year, pre-tax.)
(320,143 GBP per year, pre-tax.)
(319,848 GBP per year, pre-tax.)
8. Neurosurgeon
(310,506 GBP per year, pre-tax.)
9. Neurosurgeon
(309,585 GBP per year, pre-tax.)
(309,338 GBP per year, pre-tax.)
Random salary:
Childcare program administrator (36,629 GBP per year, pre-tax.)
Real estate appraiser trainee (28,660 GBP per year, pre-tax.)
Resident medical officer (39,045 GBP per year, pre-tax.)
Research director (80,950 GBP per year, pre-tax.)
Catering supervisor (24,091 GBP per year, pre-tax.)
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