Home > Salary > United Kingdom > Help Desk Analyst
A help desk analyst is responsible for providing technical support and assistance to end-users regarding computer hardware, software, and network-related issues. They troubleshoot problems, diagnose and resolve technical issues, and guide users through step-by-step solutions. Help desk analysts also document and track all customer interactions and resolutions in a ticketing system, ensuring accurate and timely information is available for future reference.
Estimated Yearly Salary: 29,724 GBP
Estimated Monthly Salary: 2,477 GBP
Estimated Weekly Salary: 572 GBP per week
Estimated Hourly Salary: 14 GBP per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 2,388 GBP
Estimated Weekly Salary: 551 GBP per week
Estimated Hourly Salary: 14 GBP per hour
Last revision of data: 2024-04-17
Estimated Yearly Salary: 34,994 USD
Estimated Monthly Salary: 2,916 USD
Estimated Weekly Salary: 673 USD per week
Estimated Hourly Salary: 17 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
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Estimated Yearly Salary: 29,724 GBP
Estimated Monthly Salary: 2,477 GBP
Estimated Weekly Salary: 572 GBP per week
Estimated Hourly Salary: 14 GBP per hour
By working as Help Desk Analyst a person can save up to 961 USD per month or 11,527 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in United Kingdom, see costs of living in United Kingdom.
Estimated Yearly Salary for Help Desk Analyst
Last revision of data: 2025-01-04
Data as of 2025
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Help Desk Analyst salary in United Kingdom
Average Yearly Salary of Help Desk Analyst in United Kingdom is approximately 29,724 GBP (34,994 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Help Desk Analyst do?

Skills: Help Desk Analyst, Technical Support, Troubleshooting, Customer Service, Ticketing System, Computer Hardware, Software Support
Job industry: Information technology
Job industry: Information technology
How much does Help Desk Analyst make?
Salary details
How much does Help Desk Analyst make?Estimated Yearly Salary: 29,724 GBP
Estimated Monthly Salary: 2,477 GBP
Estimated Weekly Salary: 572 GBP per week
Estimated Hourly Salary: 14 GBP per hour
Comparing salary to last year:
Estimated Yearly Salary: 28,660 GBPEstimated Monthly Salary: 2,388 GBP
Estimated Weekly Salary: 551 GBP per week
Estimated Hourly Salary: 14 GBP per hour
Help Desk Analyst estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 34,994 USD
Estimated Monthly Salary: 2,916 USD
Estimated Weekly Salary: 673 USD per week
Estimated Hourly Salary: 17 USD per hour
Difference in salary year over year or average salary increase is approximately
About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Compare salary to other countries
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Country:
Salary comparison to National average
The United Kingdom, also known as the UK, is a country located in northwestern Europe. It consists of four countries: England, Scotland, Wales, and Northern Ireland. With a population of approximately 66 million people, it is the fifth-largest economy in the world. The UK covers an area of around 93,600 square miles, making it the 78th largest country by size.
Estimated national average yearly salary is 41,537 GBP (48,890 USD). Value indicated is pre-tax. Below graph shows estimated Help Desk Analyst job salary compared to average salary in United Kingdom.
Comparison shows that a person working as Help Desk Analyst in United Kingdom earns on average:
0.72 times the average salary (or 72% of average salary).
Estimated national average yearly salary is 41,537 GBP (48,890 USD). Value indicated is pre-tax. Below graph shows estimated Help Desk Analyst job salary compared to average salary in United Kingdom.
Comparison shows that a person working as Help Desk Analyst in United Kingdom earns on average:
0.72 times the average salary (or 72% of average salary).
Is Help Desk Analyst a well paid job?
No, our data shows that Help Desk Analyst is typically not a well-paid job. The salary varies based on experience. Meaning that even though Help Desk Analyst might be a low paying job, with experience the salary might increase to satisfactory levels.What is considered a high salary for Help Desk Analyst?
High salary for Help Desk Analyst would be somewhere between 32,696 GBP and 43,100 GBP. However this is an estimation based on Gaussian Distribution.How much can you save working as Help Desk Analyst in United Kingdom?
Living in United Kingdom the approximate monthly expenses are: 1,956 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 29,724 GBP
Estimated Monthly Salary: 2,477 GBP
Estimated Weekly Salary: 572 GBP per week
Estimated Hourly Salary: 14 GBP per hour
By working as Help Desk Analyst a person can save up to 961 USD per month or 11,527 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in United Kingdom, see costs of living in United Kingdom.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Ireland. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Help Desk Analyst
Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
- 6 to 10 years of experience yields
- 11 to 15 years of experience yields
- 16 to 25 years of experience yields
- more than 25 years of experience yields
Top 10 highest salaries in United Kingdom
(906,313 GBP per year, pre-tax.)
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(396,499 GBP per year, pre-tax.)
4. Cardiologist
(332,162 GBP per year, pre-tax.)
5. Cardiologist
(330,298 GBP per year, pre-tax.)
(320,143 GBP per year, pre-tax.)
(319,848 GBP per year, pre-tax.)
8. Neurosurgeon
(310,506 GBP per year, pre-tax.)
9. Neurosurgeon
(309,585 GBP per year, pre-tax.)
(309,338 GBP per year, pre-tax.)
Random salary:
Paving laborer (24,223 GBP per year, pre-tax.)
Senior speech pathologist (65,213 GBP per year, pre-tax.)
Commercial fisherman (29,996 GBP per year, pre-tax.)
Deputy general counsel (144,707 GBP per year, pre-tax.)
Chief scientific officer (cso) (130,426 GBP per year, pre-tax.)
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