Home > Salary > United Kingdom > Customer Support Engineer
A customer support engineer is responsible for providing technical assistance and support to customers who are experiencing issues with a product or service. They serve as the primary point of contact for customers, troubleshooting problems, answering inquiries, and resolving any technical issues they may encounter. Customer support engineers must possess strong problem-solving skills and have a deep understanding of the product or service they are supporting. They may work directly with customers over the phone, via email, or through live chat systems.
Estimated Yearly Salary: 50,617 GBP
Estimated Monthly Salary: 4,218 GBP
Estimated Weekly Salary: 973 GBP per week
Estimated Hourly Salary: 24 GBP per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 4,084 GBP
Estimated Weekly Salary: 943 GBP per week
Estimated Hourly Salary: 24 GBP per hour
Last revision of data: 2024-04-12
Estimated Yearly Salary: 59,571 USD
Estimated Monthly Salary: 4,964 USD
Estimated Weekly Salary: 1,146 USD per week
Estimated Hourly Salary: 29 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 50,617 GBP
Estimated Monthly Salary: 4,218 GBP
Estimated Weekly Salary: 973 GBP per week
Estimated Hourly Salary: 24 GBP per hour
By working as Customer Support Engineer a person can save up to 3,009 USD per month or 36,104 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in United Kingdom, see costs of living in United Kingdom.
Estimated Yearly Salary for Customer Support Engineer
Last revision of data: 2025-01-04
Data as of 2025
Random salary:
Principal mechanical engineer (90,531 GBP per year, pre-tax.)
Research chemist (49,844 GBP per year, pre-tax.)
Payroll benefits clerk (28,391 GBP per year, pre-tax.)
Prep cook (18,277 GBP per year, pre-tax.)
It applications support analyst (44,873 GBP per year, pre-tax.)
Customer Support Engineer salary in United Kingdom
Average Yearly Salary of Customer Support Engineer in United Kingdom is approximately 50,617 GBP (59,571 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Customer Support Engineer do?
A customer support engineer is responsible for providing technical assistance and support to customers who are experiencing issues with a product or service. They serve as the primary point of contact for customers, troubleshooting problems, answering inquiries, and resolving any technical issues they may encounter. Customer support engineers must possess strong problem-solving skills and have a deep understanding of the product or service they are supporting. They may work directly with customers over the phone, via email, or through live chat systems.
Skills: customer support, technical assistance, problem-solving, troubleshooting, customer service, communication skills
Job industry: Technology
Job industry: Technology
How much does Customer Support Engineer make?
Salary details
How much does Customer Support Engineer make?Estimated Yearly Salary: 50,617 GBP
Estimated Monthly Salary: 4,218 GBP
Estimated Weekly Salary: 973 GBP per week
Estimated Hourly Salary: 24 GBP per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 49,013 GBPEstimated Monthly Salary: 4,084 GBP
Estimated Weekly Salary: 943 GBP per week
Estimated Hourly Salary: 24 GBP per hour
Last revision of data: 2024-04-12Customer Support Engineer estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 59,571 USD
Estimated Monthly Salary: 4,964 USD
Estimated Weekly Salary: 1,146 USD per week
Estimated Hourly Salary: 29 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Compare salary to other countries
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Country:
Salary comparison to National average
The United Kingdom, also known as the UK, is a country located in northwestern Europe. It consists of four countries: England, Scotland, Wales, and Northern Ireland. With a population of approximately 66 million people, it is the fifth-largest economy in the world. The UK covers an area of around 93,600 square miles, making it the 78th largest country by size.
Estimated national average yearly salary is 41,537 GBP (48,890 USD). Value indicated is pre-tax. Below graph shows estimated Customer Support Engineer job salary compared to average salary in United Kingdom.
Comparison shows that a person working as Customer Support Engineer in United Kingdom earns on average:
1.22 times the average salary (or 122% of average salary).
Estimated national average yearly salary is 41,537 GBP (48,890 USD). Value indicated is pre-tax. Below graph shows estimated Customer Support Engineer job salary compared to average salary in United Kingdom.
Comparison shows that a person working as Customer Support Engineer in United Kingdom earns on average:
1.22 times the average salary (or 122% of average salary).
Is Customer Support Engineer a well paid job?
Yes, our data shows that Customer Support Engineer is a well paid job. With years and experience the salary might increase even further, resulting in higher satisfaction.What is considered a high salary for Customer Support Engineer?
High salary for Customer Support Engineer would be somewhere between 55,679 GBP and 73,395 GBP. However this is an estimation based on Gaussian Distribution.How much can you save working as Customer Support Engineer in United Kingdom?
Living in United Kingdom the approximate monthly expenses are: 1,956 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 50,617 GBP
Estimated Monthly Salary: 4,218 GBP
Estimated Weekly Salary: 973 GBP per week
Estimated Hourly Salary: 24 GBP per hour
By working as Customer Support Engineer a person can save up to 3,009 USD per month or 36,104 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in United Kingdom, see costs of living in United Kingdom.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Ireland. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Customer Support Engineer
Ireland is 107,578 USD Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in United Kingdom
(906,313 GBP per year, pre-tax.)
(398,557 GBP per year, pre-tax.)
(396,499 GBP per year, pre-tax.)
4. Cardiologist
(332,162 GBP per year, pre-tax.)
5. Cardiologist
(330,298 GBP per year, pre-tax.)
(320,143 GBP per year, pre-tax.)
(319,848 GBP per year, pre-tax.)
8. Neurosurgeon
(310,506 GBP per year, pre-tax.)
9. Neurosurgeon
(309,585 GBP per year, pre-tax.)
(309,338 GBP per year, pre-tax.)
Data as of 2025Random salary:
Principal mechanical engineer (90,531 GBP per year, pre-tax.)
Research chemist (49,844 GBP per year, pre-tax.)
Payroll benefits clerk (28,391 GBP per year, pre-tax.)
Prep cook (18,277 GBP per year, pre-tax.)
It applications support analyst (44,873 GBP per year, pre-tax.)
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