Home > Salary > United Kingdom > Customer Service Scheduling Analyst Call Center
A customer service scheduling analyst in a call center is responsible for managing and optimizing the scheduling of customer service representatives. They analyze call volumes, patterns, and trends to create efficient schedules that ensure adequate staffing levels. This involves forecasting call volumes, monitoring real-time call data, and adjusting schedules as needed to meet service level agreements. The analyst also collaborates with other departments to gather information on upcoming events or promotions that may impact call volumes. They use workforce management software to generate reports and track key performance indicators such as average handle time, service level, and occupancy rate. Additionally, the analyst provides recommendations for process improvements and helps implement changes to enhance overall efficiency and customer satisfaction.
Estimated Yearly Salary: 18,954 GBP
Estimated Monthly Salary: 1,580 GBP
Estimated Weekly Salary: 365 GBP per week
Estimated Hourly Salary: 9 GBP per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 1,523 GBP
Estimated Weekly Salary: 351 GBP per week
Estimated Hourly Salary: 9 GBP per hour
Last revision of data: 2024-04-18
Estimated Yearly Salary: 22,219 USD
Estimated Monthly Salary: 1,852 USD
Estimated Weekly Salary: 427 USD per week
Estimated Hourly Salary: 11 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 18,954 GBP
Estimated Monthly Salary: 1,580 GBP
Estimated Weekly Salary: 365 GBP per week
Estimated Hourly Salary: 9 GBP per hour
Our data indicates that by working as Customer Service Scheduling Analyst Call Center you will not be able to save much money and will likely need to make adjustments to your lifestyle to go comfortably through the month.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in United Kingdom, see costs of living in United Kingdom.
Estimated Yearly Salary for Customer Service Scheduling Analyst Call Center
Ireland is 40,339 USD
82%
Details on Customer Service Scheduling Analyst Call Center salary in Ireland
Last revision of data: 2025-01-04
Data as of 2025
Random salary:
Staff development coordinator (38,904 GBP per year, pre-tax.)
Histotechnologist (34,867 GBP per year, pre-tax.)
Senior project accountant (56,387 GBP per year, pre-tax.)
Mail superintendent (51,448 GBP per year, pre-tax.)
Clubhouse manager (39,875 GBP per year, pre-tax.)
Customer Service Scheduling Analyst Call Center salary in United Kingdom
Average Yearly Salary of Customer Service Scheduling Analyst Call Center in United Kingdom is approximately 18,954 GBP (22,219 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Customer Service Scheduling Analyst Call Center do?

Skills: customer service, scheduling analyst, call center, workforce management, service level agreements, efficiency improvement.
Job industry: Customer service
Job industry: Customer service
How much does Customer Service Scheduling Analyst Call Center make?
Salary details
How much does Customer Service Scheduling Analyst Call Center make?Estimated Yearly Salary: 18,954 GBP
Estimated Monthly Salary: 1,580 GBP
Estimated Weekly Salary: 365 GBP per week
Estimated Hourly Salary: 9 GBP per hour
Comparing salary to last year:
Estimated Yearly Salary: 18,277 GBPEstimated Monthly Salary: 1,523 GBP
Estimated Weekly Salary: 351 GBP per week
Estimated Hourly Salary: 9 GBP per hour
Customer Service Scheduling Analyst Call Center estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 22,219 USD
Estimated Monthly Salary: 1,852 USD
Estimated Weekly Salary: 427 USD per week
Estimated Hourly Salary: 11 USD per hour
Difference in salary year over year or average salary increase is approximately
About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Compare salary to other countries
Please type in your occupation and select desired country to see latest trends in salaries.
Country:
Salary comparison to National average
The United Kingdom, also known as the UK, is a country located in northwestern Europe. It consists of four countries: England, Scotland, Wales, and Northern Ireland. With a population of approximately 66 million people, it is the fifth-largest economy in the world. The UK covers an area of around 93,600 square miles, making it the 78th largest country by size.
Estimated national average yearly salary is 41,537 GBP (48,890 USD). Value indicated is pre-tax. Below graph shows estimated Customer Service Scheduling Analyst Call Center job salary compared to average salary in United Kingdom.
Comparison shows that a person working as Customer Service Scheduling Analyst Call Center in United Kingdom earns on average:
0.46 times the average salary (or 46% of average salary).
Estimated national average yearly salary is 41,537 GBP (48,890 USD). Value indicated is pre-tax. Below graph shows estimated Customer Service Scheduling Analyst Call Center job salary compared to average salary in United Kingdom.
Comparison shows that a person working as Customer Service Scheduling Analyst Call Center in United Kingdom earns on average:
0.46 times the average salary (or 46% of average salary).
Is Customer Service Scheduling Analyst Call Center a well paid job?
No, our data shows that Customer Service Scheduling Analyst Call Center is quite an underpaid paid job. The salary varies based on experience. Meaning that even though Customer Service Scheduling Analyst Call Center might be a low paying job, with experience the salary might increase to satisfactory levels.What is considered a high salary for Customer Service Scheduling Analyst Call Center?
High salary for Customer Service Scheduling Analyst Call Center would be somewhere between 20,849 GBP and 27,483 GBP. However this is an estimation based on Gaussian Distribution.How much can you save working as Customer Service Scheduling Analyst Call Center in United Kingdom?
Living in United Kingdom the approximate monthly expenses are: 1,956 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 18,954 GBP
Estimated Monthly Salary: 1,580 GBP
Estimated Weekly Salary: 365 GBP per week
Estimated Hourly Salary: 9 GBP per hour
Our data indicates that by working as Customer Service Scheduling Analyst Call Center you will not be able to save much money and will likely need to make adjustments to your lifestyle to go comfortably through the month.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in United Kingdom, see costs of living in United Kingdom.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Ireland. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Customer Service Scheduling Analyst Call Center

Details on Customer Service Scheduling Analyst Call Center salary in Ireland
Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
- 6 to 10 years of experience yields
- 11 to 15 years of experience yields
- 16 to 25 years of experience yields
- more than 25 years of experience yields
Top 10 highest salaries in United Kingdom
(906,313 GBP per year, pre-tax.)
(398,557 GBP per year, pre-tax.)
(396,499 GBP per year, pre-tax.)
4. Cardiologist
(332,162 GBP per year, pre-tax.)
5. Cardiologist
(330,298 GBP per year, pre-tax.)
(320,143 GBP per year, pre-tax.)
(319,848 GBP per year, pre-tax.)
8. Neurosurgeon
(310,506 GBP per year, pre-tax.)
9. Neurosurgeon
(309,585 GBP per year, pre-tax.)
(309,338 GBP per year, pre-tax.)
Random salary:
Staff development coordinator (38,904 GBP per year, pre-tax.)
Histotechnologist (34,867 GBP per year, pre-tax.)
Senior project accountant (56,387 GBP per year, pre-tax.)
Mail superintendent (51,448 GBP per year, pre-tax.)
Clubhouse manager (39,875 GBP per year, pre-tax.)
Feedback about these results
Please provide feedback by clicking buttons below if you find any of our salaries erroneous.

This website offers salary insights for educational purposes exclusively.
This website provides salary data solely for informational use. While we endeavor for correctness, we do not ensure the validity of all figures. Users must verify salary details with reliable sources before making financial plans. Salary estimates can fluctuate based on numerous factors, such as company size, negotiation tactics, and industry demand. We assume no responsibility for misinterpretations in the salary estimates provided. By accessing this website, you acknowledge that salary data is not absolute.
Salary data displayed on this site is informational exclusively. Our figures come from various sources, but we cannot guarantee their accuracy. Users must always verify salary details with additional platforms before making financial commitments. Salaries fluctuate due to individual experience, market demand, and employer policies. We make no warranties about the validity of the provided salary data. By navigating this site, you agree these limitations.