Home > Salary > United Kingdom > Call Center Agent
A call center agent is responsible for handling incoming and outgoing customer calls on behalf of a company. They provide information, answer queries, resolve complaints, and offer support to customers. Call center agents are the first point of contact for customers, and they must possess excellent communication skills, patience, and problem-solving abilities. They use computer systems to access customer information, update records, and process orders or requests. Additionally, call center agents may be required to follow scripts or guidelines provided by the company to ensure consistent and accurate responses.
Estimated Yearly Salary: 20,184 GBP
Estimated Monthly Salary: 1,682 GBP
Estimated Weekly Salary: 388 GBP per week
Estimated Hourly Salary: 10 GBP per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 1,627 GBP
Estimated Weekly Salary: 375 GBP per week
Estimated Hourly Salary: 9 GBP per hour
Last revision of data: 2024-06-21
Estimated Yearly Salary: 23,761 USD
Estimated Monthly Salary: 1,980 USD
Estimated Weekly Salary: 457 USD per week
Estimated Hourly Salary: 11 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
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Estimated Yearly Salary: 20,184 GBP
Estimated Monthly Salary: 1,682 GBP
Estimated Weekly Salary: 388 GBP per week
Estimated Hourly Salary: 10 GBP per hour
By working as Call Center Agent a person can save up to 24 USD per month or 294 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in United Kingdom, see costs of living in United Kingdom.
Estimated Yearly Salary for Call Center Agent
Last revision of data: 2025-01-04
Data as of 2025
Random salary:
Demand manager (62,721 GBP per year, pre-tax.)
Materials manager coordinator (48,967 GBP per year, pre-tax.)
Front end supervisor (19,522 GBP per year, pre-tax.)
Returns leader (20,186 GBP per year, pre-tax.)
Welder lead hand (33,230 GBP per year, pre-tax.)
Call Center Agent salary in United Kingdom
Average Yearly Salary of Call Center Agent in United Kingdom is approximately 20,184 GBP (23,761 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Call Center Agent do?

Skills: Call center agent, Customer service, Communication skills, Problem-solving, Computer systems, Script adherence
Job industry: Customer service
Job industry: Customer service
How much does Call Center Agent make?
Salary details
How much does Call Center Agent make?Estimated Yearly Salary: 20,184 GBP
Estimated Monthly Salary: 1,682 GBP
Estimated Weekly Salary: 388 GBP per week
Estimated Hourly Salary: 10 GBP per hour
Comparing salary to last year:
Estimated Yearly Salary: 19,522 GBPEstimated Monthly Salary: 1,627 GBP
Estimated Weekly Salary: 375 GBP per week
Estimated Hourly Salary: 9 GBP per hour
Call Center Agent estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 23,761 USD
Estimated Monthly Salary: 1,980 USD
Estimated Weekly Salary: 457 USD per week
Estimated Hourly Salary: 11 USD per hour
Difference in salary year over year or average salary increase is approximately
About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
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Country:
Salary comparison to National average
The United Kingdom, also known as the UK, is a country located in northwestern Europe. It consists of four countries: England, Scotland, Wales, and Northern Ireland. With a population of approximately 66 million people, it is the fifth-largest economy in the world. The UK covers an area of around 93,600 square miles, making it the 78th largest country by size.
Estimated national average yearly salary is 41,537 GBP (48,890 USD). Value indicated is pre-tax. Below graph shows estimated Call Center Agent job salary compared to average salary in United Kingdom.
Comparison shows that a person working as Call Center Agent in United Kingdom earns on average:
0.49 times the average salary (or 49% of average salary).
Estimated national average yearly salary is 41,537 GBP (48,890 USD). Value indicated is pre-tax. Below graph shows estimated Call Center Agent job salary compared to average salary in United Kingdom.
Comparison shows that a person working as Call Center Agent in United Kingdom earns on average:
0.49 times the average salary (or 49% of average salary).
Is Call Center Agent a well paid job?
No, our data shows that Call Center Agent is quite an underpaid paid job. The salary varies based on experience. Meaning that even though Call Center Agent might be a low paying job, with experience the salary might increase to satisfactory levels.What is considered a high salary for Call Center Agent?
High salary for Call Center Agent would be somewhere between 22,202 GBP and 29,267 GBP. However this is an estimation based on Gaussian Distribution.How much can you save working as Call Center Agent in United Kingdom?
Living in United Kingdom the approximate monthly expenses are: 1,956 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 20,184 GBP
Estimated Monthly Salary: 1,682 GBP
Estimated Weekly Salary: 388 GBP per week
Estimated Hourly Salary: 10 GBP per hour
By working as Call Center Agent a person can save up to 24 USD per month or 294 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in United Kingdom, see costs of living in United Kingdom.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Ireland. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Call Center Agent
Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
- 6 to 10 years of experience yields
- 11 to 15 years of experience yields
- 16 to 25 years of experience yields
- more than 25 years of experience yields
Top 10 highest salaries in United Kingdom
(906,313 GBP per year, pre-tax.)
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(396,499 GBP per year, pre-tax.)
4. Cardiologist
(332,162 GBP per year, pre-tax.)
5. Cardiologist
(330,298 GBP per year, pre-tax.)
(320,143 GBP per year, pre-tax.)
(319,848 GBP per year, pre-tax.)
8. Neurosurgeon
(310,506 GBP per year, pre-tax.)
9. Neurosurgeon
(309,585 GBP per year, pre-tax.)
(309,338 GBP per year, pre-tax.)
Random salary:
Demand manager (62,721 GBP per year, pre-tax.)
Materials manager coordinator (48,967 GBP per year, pre-tax.)
Front end supervisor (19,522 GBP per year, pre-tax.)
Returns leader (20,186 GBP per year, pre-tax.)
Welder lead hand (33,230 GBP per year, pre-tax.)
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