Home > Salary > United Arab Emirates > Call Center Team Lead
A call center team lead is responsible for supervising a team of customer service representatives in a call center environment. They play a crucial role in ensuring smooth operations, maintaining high-quality customer interactions, and meeting performance targets. The team lead provides guidance and support to the team, monitors call quality, conducts performance evaluations, and identifies areas for improvement. They handle escalated customer issues, resolve conflicts, and make decisions to enhance customer satisfaction. Additionally, they collaborate with other departments to address customer concerns and provide regular reports on team performance to management.
Estimated Yearly Salary: 145,767 AED
Estimated Monthly Salary: 12,147 AED
Estimated Weekly Salary: 2,803 AED per week
Estimated Hourly Salary: 70 AED per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 11,738 AED
Estimated Weekly Salary: 2,709 AED per week
Estimated Hourly Salary: 68 AED per hour
Last revision of data: 2024-01-03
Estimated Yearly Salary: 36,362 USD
Estimated Monthly Salary: 3,030 USD
Estimated Weekly Salary: 699 USD per week
Estimated Hourly Salary: 17 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 145,767 AED
Estimated Monthly Salary: 12,147 AED
Estimated Weekly Salary: 2,803 AED per week
Estimated Hourly Salary: 70 AED per hour
By working as Call Center Team Lead a person can save up to 1,072 USD per month or 12,866 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in United Arab Emirates, see costs of living in United Arab Emirates.
Estimated Yearly Salary for Call Center Team Lead
Last revision of data: 2025-01-04
Data as of 2025
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Call Center Team Lead salary in United Arab Emirates
Average Yearly Salary of Call Center Team Lead in United Arab Emirates is approximately 145,767 AED (36,362 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Call Center Team Lead do?
A call center team lead is responsible for supervising a team of customer service representatives in a call center environment. They play a crucial role in ensuring smooth operations, maintaining high-quality customer interactions, and meeting performance targets. The team lead provides guidance and support to the team, monitors call quality, conducts performance evaluations, and identifies areas for improvement. They handle escalated customer issues, resolve conflicts, and make decisions to enhance customer satisfaction. Additionally, they collaborate with other departments to address customer concerns and provide regular reports on team performance to management.
Skills: Call Center Team Lead, Customer Service, Supervision, Performance Management, Conflict Resolution, Customer Satisfaction
Job industry: Customer service
Job industry: Customer service
How much does Call Center Team Lead make?
Salary details
How much does Call Center Team Lead make?Estimated Yearly Salary: 145,767 AED
Estimated Monthly Salary: 12,147 AED
Estimated Weekly Salary: 2,803 AED per week
Estimated Hourly Salary: 70 AED per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 140,860 AEDEstimated Monthly Salary: 11,738 AED
Estimated Weekly Salary: 2,709 AED per week
Estimated Hourly Salary: 68 AED per hour
Last revision of data: 2024-01-03Call Center Team Lead estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 36,362 USD
Estimated Monthly Salary: 3,030 USD
Estimated Weekly Salary: 699 USD per week
Estimated Hourly Salary: 17 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
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Salary comparison to National average
The United Arab Emirates (UAE) is a country located in the Middle East, bordering Saudi Arabia and Oman. It is made up of seven emirates: Abu Dhabi, Dubai, Sharjah, Ajman, Fujairah, Ras Al Khaimah, and Umm Al Quwain. The UAE has a population of approximately 9.89 million people. The country covers a total area of about 83,600 square kilometers.
Estimated national average yearly salary is 179,793 AED (48,950 USD). Value indicated is pre-tax. Below graph shows estimated Call Center Team Lead job salary compared to average salary in United Arab Emirates.
Comparison shows that a person working as Call Center Team Lead in United Arab Emirates earns on average:
0.81 times the average salary (or 81% of average salary).
Estimated national average yearly salary is 179,793 AED (48,950 USD). Value indicated is pre-tax. Below graph shows estimated Call Center Team Lead job salary compared to average salary in United Arab Emirates.
Comparison shows that a person working as Call Center Team Lead in United Arab Emirates earns on average:
0.81 times the average salary (or 81% of average salary).
Is Call Center Team Lead a well paid job?
No / we do not have enough data to assess this.What is considered a high salary for Call Center Team Lead?
High salary for Call Center Team Lead would be somewhere between 160,344 AED and 211,362 AED. However this is an estimation based on Gaussian Distribution.How much can you save working as Call Center Team Lead in United Arab Emirates?
Living in United Arab Emirates the approximate monthly expenses are: 1,958 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 145,767 AED
Estimated Monthly Salary: 12,147 AED
Estimated Weekly Salary: 2,803 AED per week
Estimated Hourly Salary: 70 AED per hour
By working as Call Center Team Lead a person can save up to 1,072 USD per month or 12,866 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in United Arab Emirates, see costs of living in United Arab Emirates.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Saudi Arabia, Oman, Qatar, Bahrain, Iran. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Call Center Team Lead
Saudi Arabia is 20,574 USD
Oman is 6,767 USD
Qatar is 52,693 USD
Bahrain is 13,327 USD
Iran is 5,878 USD Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in United Arab Emirates
(2,046,975 AED per year, pre-tax.)
2. Cardiologist
(1,695,577 AED per year, pre-tax.)
(1,643,741 AED per year, pre-tax.)
(1,592,253 AED per year, pre-tax.)
5. Neurosurgeon
(1,588,012 AED per year, pre-tax.)
(1,558,844 AED per year, pre-tax.)
(1,557,467 AED per year, pre-tax.)
8. Urologist
(1,557,171 AED per year, pre-tax.)
9. Oncologist
(1,556,641 AED per year, pre-tax.)
(1,553,399 AED per year, pre-tax.)
Data as of 2025Random salary:
Biochemist (213,952 AED per year, pre-tax.)
Localization engineer (208,560 AED per year, pre-tax.)
Rigger (161,052 AED per year, pre-tax.)
Business development coordinator (192,080 AED per year, pre-tax.)
Ap clerk (98,888 AED per year, pre-tax.)
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