Home > Salary > Ukraine > Help Desk Manager It
A Help Desk Manager in IT is responsible for overseeing the day-to-day operations of a help desk team, ensuring smooth and efficient resolution of technical issues faced by end-users. They supervise a team of support technicians, assign tasks, and provide guidance and training when needed. The Help Desk Manager also plays a crucial role in maintaining service level agreements, monitoring performance metrics, and identifying areas for improvement. They are responsible for implementing best practices and ensuring that customer satisfaction is achieved through effective communication and timely problem resolution. Additionally, they may collaborate with other IT teams to escalate complex issues and coordinate with vendors for hardware and software procurement.
Estimated Yearly Salary: 167,008 UAH
Estimated Monthly Salary: 13,917 UAH
Estimated Weekly Salary: 3,212 UAH per week
Estimated Hourly Salary: 80 UAH per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 13,497 UAH
Estimated Weekly Salary: 3,115 UAH per week
Estimated Hourly Salary: 78 UAH per hour
Last revision of data: 2024-01-08
Estimated Yearly Salary: 5,786 USD
Estimated Monthly Salary: 482 USD
Estimated Weekly Salary: 111 USD per week
Estimated Hourly Salary: 3 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 167,008 UAH
Estimated Monthly Salary: 13,917 UAH
Estimated Weekly Salary: 3,212 UAH per week
Estimated Hourly Salary: 80 UAH per hour
By working as Help Desk Manager It a person can save up to 311 USD per month or 3,736 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Ukraine, see costs of living in Ukraine.
Estimated Yearly Salary for Help Desk Manager It
Last revision of data: 2025-01-04
Data as of 2025
Random salary:
Outreach specialist (109,330 UAH per year, pre-tax.)
Certified nutritionist (75,352 UAH per year, pre-tax.)
Production clerk (65,096 UAH per year, pre-tax.)
Sales consultant office furniture (39,661 UAH per year, pre-tax.)
Inventory analyst (133,632 UAH per year, pre-tax.)
Help Desk Manager It salary in Ukraine
Average Yearly Salary of Help Desk Manager It in Ukraine is approximately 167,008 UAH (5,786 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Help Desk Manager It do?
A Help Desk Manager in IT is responsible for overseeing the day-to-day operations of a help desk team, ensuring smooth and efficient resolution of technical issues faced by end-users. They supervise a team of support technicians, assign tasks, and provide guidance and training when needed. The Help Desk Manager also plays a crucial role in maintaining service level agreements, monitoring performance metrics, and identifying areas for improvement. They are responsible for implementing best practices and ensuring that customer satisfaction is achieved through effective communication and timely problem resolution. Additionally, they may collaborate with other IT teams to escalate complex issues and coordinate with vendors for hardware and software procurement.
Skills: Help Desk Manager, IT Support, Technical Troubleshooting, Customer Service, Team Management, Incident Resolution
Job industry: Information technology
Job industry: Information technology
How much does Help Desk Manager It make?
Salary details
How much does Help Desk Manager It make?Estimated Yearly Salary: 167,008 UAH
Estimated Monthly Salary: 13,917 UAH
Estimated Weekly Salary: 3,212 UAH per week
Estimated Hourly Salary: 80 UAH per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 161,965 UAHEstimated Monthly Salary: 13,497 UAH
Estimated Weekly Salary: 3,115 UAH per week
Estimated Hourly Salary: 78 UAH per hour
Last revision of data: 2024-01-08Help Desk Manager It estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 5,786 USD
Estimated Monthly Salary: 482 USD
Estimated Weekly Salary: 111 USD per week
Estimated Hourly Salary: 3 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Compare salary to other countries
Please type in your occupation and select desired country to see latest trends in salaries.
Country:
Salary comparison to National average
Ukraine, located in Eastern Europe, is a country with a rich history and diverse culture. It has a population of approximately 44 million people and covers an area of about 603,550 square kilometers. The country shares borders with several countries including Russia, Belarus, Poland, Slovakia, Hungary, Romania, and Moldova.
Estimated national average yearly salary is 112,216 UAH (4,270 USD). Value indicated is pre-tax. Below graph shows estimated Help Desk Manager It job salary compared to average salary in Ukraine.
Comparison shows that a person working as Help Desk Manager It in Ukraine earns on average:
1.49 times the average salary (or 149% of average salary).
Estimated national average yearly salary is 112,216 UAH (4,270 USD). Value indicated is pre-tax. Below graph shows estimated Help Desk Manager It job salary compared to average salary in Ukraine.
Comparison shows that a person working as Help Desk Manager It in Ukraine earns on average:
1.49 times the average salary (or 149% of average salary).
Is Help Desk Manager It a well paid job?
Yes, our data shows that Help Desk Manager It is a well paid job. With years and experience the salary might increase even further, resulting in higher satisfaction.What is considered a high salary for Help Desk Manager It?
High salary for Help Desk Manager It would be somewhere between 183,709 UAH and 242,162 UAH. However this is an estimation based on Gaussian Distribution.How much can you save working as Help Desk Manager It in Ukraine?
Living in Ukraine the approximate monthly expenses are: 171 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 167,008 UAH
Estimated Monthly Salary: 13,917 UAH
Estimated Weekly Salary: 3,212 UAH per week
Estimated Hourly Salary: 80 UAH per hour
By working as Help Desk Manager It a person can save up to 311 USD per month or 3,736 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Ukraine, see costs of living in Ukraine.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Belarus, Russia, Poland, Slovakia, Hungary, Romania, Moldova. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Help Desk Manager It
Russia is 17,331 USD
Poland is 24,925 USD
Slovakia is 29,884 USD
Hungary is 25,648 USD
Romania is 21,238 USD Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in Ukraine
(1,288,838 UAH per year, pre-tax.)
2. Cardiologist
(1,079,208 UAH per year, pre-tax.)
(1,036,905 UAH per year, pre-tax.)
4. Neurosurgeon
(1,009,722 UAH per year, pre-tax.)
(1,006,006 UAH per year, pre-tax.)
(985,515 UAH per year, pre-tax.)
(985,387 UAH per year, pre-tax.)
(981,998 UAH per year, pre-tax.)
9. Urologist
(981,931 UAH per year, pre-tax.)
10. Oncologist
(981,624 UAH per year, pre-tax.)
Data as of 2025Random salary:
Outreach specialist (109,330 UAH per year, pre-tax.)
Certified nutritionist (75,352 UAH per year, pre-tax.)
Production clerk (65,096 UAH per year, pre-tax.)
Sales consultant office furniture (39,661 UAH per year, pre-tax.)
Inventory analyst (133,632 UAH per year, pre-tax.)
Feedback about these results
Please provide feedback by clicking buttons below if you find any of our salaries erroneous.
Link to this graph - use the following code to display the salary graph on your page:
<a href='https://optisalary.com/salary?country=ukraine&job=help-desk-manager-it'><img src='https://optisalary.com/wp-content/graphs/salary/help-desk-manager-it-salary-in-ukraine-2025.jpg' alt='help desk manager it salary in ukraine 2025' title='help desk manager it salary in ukraine 2025' /></a>
Please note:The salary estimates on this website are meant for reference use exclusively.
Salary data displayed on this site is informational only. Our figures are compiled various sources, but we cannot guarantee their accuracy. Users should always verify salary details with official platforms before making job-related decisions. Salaries fluctuate due to economic trends, job location, and negotiation skills. We make no warranties about the validity of the provided salary data. By navigating this site, you acknowledge these limitations.
optisalary.com displays salary data exclusively for reference purposes. While we endeavor for accuracy, we cannot ensure the precision of all figures. Users must verify salary details with official sources before making financial decisions. Salary estimates can vary based on multiple factors, such as geographic location, experience, and job role. We assume no liability for errors in the pay estimates provided. By using optisalary.com, you acknowledge that salary data is not absolute.