User Support Specialist salary in Uganda

Average Yearly Salary of User Support Specialist in Uganda is approximately 5,481,424 UGX (1,400 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.

What does User Support Specialist do?

A User Support Specialist is responsible for providing technical assistance and support to users of computer systems, software, and hardware. They assist users in resolving technical issues, answering questions, and guiding them through troubleshooting processes. User Support Specialists may work in various industries and organizations, including technology companies, healthcare facilities, educational institutions, and government agencies. Their primary duties include diagnosing and resolving technical problems, installing and configuring software and hardware, maintaining user accounts and permissions, and documenting issues and resolutions. They also provide training to users on how to effectively use computer systems and software applications.

Skills: User Support Specialist, Technical Assistance, Troubleshooting, Software Installation, Hardware Configuration, User Training.
Job industry: Information technology

How much does User Support Specialist make?

Difference in salary year over year or average salary increase is approximately 4 %


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Salary comparison to National average

Is User Support Specialist a well paid job?

Yes, our data shows that User Support Specialist is a well paid job. With years and experience the salary might increase even further, resulting in higher satisfaction.

What is considered a high salary for User Support Specialist?

High salary for User Support Specialist would be somewhere between 6,029,566 UGX and 7,948,065 UGX. However this is an estimation based on Gaussian Distribution.

How much can you save working as User Support Specialist in Uganda?

Living in Uganda the approximate monthly expenses are: 50 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.

Estimated Yearly Salary: 5,481,424 UGX
Estimated Monthly Salary: 456,785 UGX
Estimated Weekly Salary: 105,412 UGX per week
Estimated Hourly Salary: 2,635 UGX per hour
By working as User Support Specialist a person can save up to 67 USD per month or 800 USD yearly. Values are pre-tax.

NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.

For more information regarding expenses in Uganda, see costs of living in Uganda.

Salary comparison to region and neighbouring coutries

Country's neighbours are: Kenya, South Sudan, Democratic Republic of the Congo, Rwanda, Tanzania.
To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).

Estimated Yearly Salary for User Support Specialist

Last revision of data: 2025-01-04

Salary increase per years of experience

Based on data available the salary increase per years of experience is as following

0 years (beginner) equals base salary

1 to 5 years of experience yields +12% salary increase

6 to 10 years of experience yields +25% salary increase

11 to 15 years of experience yields +16% salary increase

16 to 25 years of experience yields +9% salary increase

more than 25 years of experience yields +10% salary increase

NOTE: Details based on limited set of data. Percentages may vary. The salary increase over years of experience can vary widely based on factors such as job industry, job role, location, company size, and individual performance. To gain even larger increase in salary one is advised to switch jobs and / or employer.

Top 10 highest salaries in Uganda

Data as of 2025

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