Home > Salary > Uganda > Technical Support Analyst
A technical support analyst is responsible for providing assistance and guidance to customers or employees facing technical issues with computer systems, software applications, or electronic devices. They diagnose and troubleshoot problems, identify solutions, and ensure smooth operation of technology infrastructure. Technical support analysts may communicate with customers via phone, email, or chat, and they document and track all incidents and resolutions in a ticketing system. They also collaborate with other IT professionals to resolve complex issues and escalate problems when necessary. Additionally, technical support analysts may provide training to users on how to effectively utilize technology resources.
Estimated Yearly Salary: 5,030,590 UGX
Estimated Monthly Salary: 419,216 UGX
Estimated Weekly Salary: 96,742 UGX per week
Estimated Hourly Salary: 2,419 UGX per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 404,137 UGX
Estimated Weekly Salary: 93,262 UGX per week
Estimated Hourly Salary: 2,332 UGX per hour
Last revision of data: 2024-01-03
Estimated Yearly Salary: 1,287 USD
Estimated Monthly Salary: 107 USD
Estimated Weekly Salary: 25 USD per week
Estimated Hourly Salary: 1 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 5,030,590 UGX
Estimated Monthly Salary: 419,216 UGX
Estimated Weekly Salary: 96,742 UGX per week
Estimated Hourly Salary: 2,419 UGX per hour
By working as Technical Support Analyst a person can save up to 57 USD per month or 687 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Uganda, see costs of living in Uganda.
Estimated Yearly Salary for Technical Support Analyst
Last revision of data: 2025-01-04
Data as of 2025
Random salary:
Sales and service consultant (2,601,300 UGX per year, pre-tax.)
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Emergency room (er), secretary (2,596,819 UGX per year, pre-tax.)
Nuclear plant control operator (7,778,979 UGX per year, pre-tax.)
Industrial designer (5,962,058 UGX per year, pre-tax.)
Technical Support Analyst salary in Uganda
Average Yearly Salary of Technical Support Analyst in Uganda is approximately 5,030,590 UGX (1,287 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Technical Support Analyst do?
A technical support analyst is responsible for providing assistance and guidance to customers or employees facing technical issues with computer systems, software applications, or electronic devices. They diagnose and troubleshoot problems, identify solutions, and ensure smooth operation of technology infrastructure. Technical support analysts may communicate with customers via phone, email, or chat, and they document and track all incidents and resolutions in a ticketing system. They also collaborate with other IT professionals to resolve complex issues and escalate problems when necessary. Additionally, technical support analysts may provide training to users on how to effectively utilize technology resources.
Skills: technical support, analyst, troubleshooting, customer service, IT support, problem-solving
Job industry: Information technology
Job industry: Information technology
How much does Technical Support Analyst make?
Salary details
How much does Technical Support Analyst make?Estimated Yearly Salary: 5,030,590 UGX
Estimated Monthly Salary: 419,216 UGX
Estimated Weekly Salary: 96,742 UGX per week
Estimated Hourly Salary: 2,419 UGX per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 4,849,640 UGXEstimated Monthly Salary: 404,137 UGX
Estimated Weekly Salary: 93,262 UGX per week
Estimated Hourly Salary: 2,332 UGX per hour
Last revision of data: 2024-01-03Technical Support Analyst estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 1,287 USD
Estimated Monthly Salary: 107 USD
Estimated Weekly Salary: 25 USD per week
Estimated Hourly Salary: 1 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Compare salary to other countries
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Country:
Salary comparison to National average
Uganda is a landlocked country located in East Africa. It has a population of approximately 45 million people and covers an area of about 241,038 square kilometers. The country is bordered by South Sudan to the north, Kenya to the east, Tanzania and Rwanda to the south, and the Democratic Republic of the Congo to the west.
Estimated national average yearly salary is 4,485,000 UGX (1,250 USD). Value indicated is pre-tax. Below graph shows estimated Technical Support Analyst job salary compared to average salary in Uganda.
Comparison shows that a person working as Technical Support Analyst in Uganda earns on average:
1.12 times the average salary (or 112% of average salary).
Estimated national average yearly salary is 4,485,000 UGX (1,250 USD). Value indicated is pre-tax. Below graph shows estimated Technical Support Analyst job salary compared to average salary in Uganda.
Comparison shows that a person working as Technical Support Analyst in Uganda earns on average:
1.12 times the average salary (or 112% of average salary).
Is Technical Support Analyst a well paid job?
Yes, our data show that Technical Support Analyst is an averagely well paid job that still allows for some yearly savings. With years and experience the salary might increase even further, resulting in higher satisfaction.What is considered a high salary for Technical Support Analyst?
High salary for Technical Support Analyst would be somewhere between 5,533,649 UGX and 7,294,356 UGX. However this is an estimation based on Gaussian Distribution.How much can you save working as Technical Support Analyst in Uganda?
Living in Uganda the approximate monthly expenses are: 50 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 5,030,590 UGX
Estimated Monthly Salary: 419,216 UGX
Estimated Weekly Salary: 96,742 UGX per week
Estimated Hourly Salary: 2,419 UGX per hour
By working as Technical Support Analyst a person can save up to 57 USD per month or 687 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Uganda, see costs of living in Uganda.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Kenya, South Sudan, Democratic Republic of the Congo, Rwanda, Tanzania. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Technical Support Analyst
Kenya is 6,160 USD Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in Uganda
(50,940,232 UGX per year, pre-tax.)
2. Cardiologist
(42,552,292 UGX per year, pre-tax.)
(41,077,897 UGX per year, pre-tax.)
4. Neurosurgeon
(39,844,135 UGX per year, pre-tax.)
(39,697,505 UGX per year, pre-tax.)
6. Oncologist
(38,842,071 UGX per year, pre-tax.)
(38,812,832 UGX per year, pre-tax.)
(38,784,031 UGX per year, pre-tax.)
(38,749,803 UGX per year, pre-tax.)
(38,712,676 UGX per year, pre-tax.)
Data as of 2025Random salary:
Sales and service consultant (2,601,300 UGX per year, pre-tax.)
Diver (3,515,989 UGX per year, pre-tax.)
Emergency room (er), secretary (2,596,819 UGX per year, pre-tax.)
Nuclear plant control operator (7,778,979 UGX per year, pre-tax.)
Industrial designer (5,962,058 UGX per year, pre-tax.)
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