Home > Salary > Uganda > Team Supervisor Call Center
A Team Supervisor in a call center is responsible for overseeing the daily operations of a team of customer service representatives. They ensure that the team meets performance targets, resolves customer issues efficiently, and maintains a high level of customer satisfaction. The supervisor provides guidance and support to team members, conducts regular performance evaluations, and identifies areas for improvement. They also handle escalated customer complaints and collaborate with other departments to address complex issues. Additionally, the team supervisor is involved in recruiting and training new team members, implementing standard operating procedures, and monitoring call center metrics to identify trends and make data-driven decisions.
Estimated Yearly Salary: 5,125,433 UGX
Estimated Monthly Salary: 427,119 UGX
Estimated Weekly Salary: 98,566 UGX per week
Estimated Hourly Salary: 2,464 UGX per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 412,936 UGX
Estimated Weekly Salary: 95,293 UGX per week
Estimated Hourly Salary: 2,382 UGX per hour
Last revision of data: 2024-01-08
Estimated Yearly Salary: 1,315 USD
Estimated Monthly Salary: 110 USD
Estimated Weekly Salary: 25 USD per week
Estimated Hourly Salary: 1 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 5,125,433 UGX
Estimated Monthly Salary: 427,119 UGX
Estimated Weekly Salary: 98,566 UGX per week
Estimated Hourly Salary: 2,464 UGX per hour
By working as Team Supervisor Call Center a person can save up to 60 USD per month or 715 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Uganda, see costs of living in Uganda.
Estimated Yearly Salary for Team Supervisor Call Center
Last revision of data: 2025-01-04
Data as of 2025
Random salary:
Production operator (3,424,985 UGX per year, pre-tax.)
Background investigator (3,676,340 UGX per year, pre-tax.)
Bank controller (8,099,681 UGX per year, pre-tax.)
Garde manager (2,468,544 UGX per year, pre-tax.)
Data management specialist (4,159,508 UGX per year, pre-tax.)
Team Supervisor Call Center salary in Uganda
Average Yearly Salary of Team Supervisor Call Center in Uganda is approximately 5,125,433 UGX (1,315 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Team Supervisor Call Center do?
A Team Supervisor in a call center is responsible for overseeing the daily operations of a team of customer service representatives. They ensure that the team meets performance targets, resolves customer issues efficiently, and maintains a high level of customer satisfaction. The supervisor provides guidance and support to team members, conducts regular performance evaluations, and identifies areas for improvement. They also handle escalated customer complaints and collaborate with other departments to address complex issues. Additionally, the team supervisor is involved in recruiting and training new team members, implementing standard operating procedures, and monitoring call center metrics to identify trends and make data-driven decisions.
Skills: Team Supervisor, Call Center, Customer Service, Leadership, Performance Management, Customer Satisfaction
Job industry: Customer service
Job industry: Customer service
How much does Team Supervisor Call Center make?
Salary details
How much does Team Supervisor Call Center make?Estimated Yearly Salary: 5,125,433 UGX
Estimated Monthly Salary: 427,119 UGX
Estimated Weekly Salary: 98,566 UGX per week
Estimated Hourly Salary: 2,464 UGX per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 4,955,237 UGXEstimated Monthly Salary: 412,936 UGX
Estimated Weekly Salary: 95,293 UGX per week
Estimated Hourly Salary: 2,382 UGX per hour
Last revision of data: 2024-01-08Team Supervisor Call Center estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 1,315 USD
Estimated Monthly Salary: 110 USD
Estimated Weekly Salary: 25 USD per week
Estimated Hourly Salary: 1 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Compare salary to other countries
Please type in your occupation and select desired country to see latest trends in salaries.
Country:
Salary comparison to National average
Uganda is a landlocked country located in East Africa. It has a population of approximately 45 million people and covers an area of about 241,038 square kilometers. The country is bordered by South Sudan to the north, Kenya to the east, Tanzania and Rwanda to the south, and the Democratic Republic of the Congo to the west.
Estimated national average yearly salary is 4,485,000 UGX (1,250 USD). Value indicated is pre-tax. Below graph shows estimated Team Supervisor Call Center job salary compared to average salary in Uganda.
Comparison shows that a person working as Team Supervisor Call Center in Uganda earns on average:
1.14 times the average salary (or 114% of average salary).
Estimated national average yearly salary is 4,485,000 UGX (1,250 USD). Value indicated is pre-tax. Below graph shows estimated Team Supervisor Call Center job salary compared to average salary in Uganda.
Comparison shows that a person working as Team Supervisor Call Center in Uganda earns on average:
1.14 times the average salary (or 114% of average salary).
Is Team Supervisor Call Center a well paid job?
Yes, our data show that Team Supervisor Call Center is an averagely well paid job that still allows for some yearly savings. With years and experience the salary might increase even further, resulting in higher satisfaction.What is considered a high salary for Team Supervisor Call Center?
High salary for Team Supervisor Call Center would be somewhere between 5,637,976 UGX and 7,431,878 UGX. However this is an estimation based on Gaussian Distribution.How much can you save working as Team Supervisor Call Center in Uganda?
Living in Uganda the approximate monthly expenses are: 50 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 5,125,433 UGX
Estimated Monthly Salary: 427,119 UGX
Estimated Weekly Salary: 98,566 UGX per week
Estimated Hourly Salary: 2,464 UGX per hour
By working as Team Supervisor Call Center a person can save up to 60 USD per month or 715 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Uganda, see costs of living in Uganda.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Kenya, South Sudan, Democratic Republic of the Congo, Rwanda, Tanzania. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Team Supervisor Call Center
Kenya is 6,301 USD Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in Uganda
(50,940,232 UGX per year, pre-tax.)
2. Cardiologist
(42,552,292 UGX per year, pre-tax.)
(41,077,897 UGX per year, pre-tax.)
4. Neurosurgeon
(39,844,135 UGX per year, pre-tax.)
(39,697,505 UGX per year, pre-tax.)
6. Oncologist
(38,842,071 UGX per year, pre-tax.)
(38,812,832 UGX per year, pre-tax.)
(38,784,031 UGX per year, pre-tax.)
(38,749,803 UGX per year, pre-tax.)
(38,712,676 UGX per year, pre-tax.)
Data as of 2025Random salary:
Production operator (3,424,985 UGX per year, pre-tax.)
Background investigator (3,676,340 UGX per year, pre-tax.)
Bank controller (8,099,681 UGX per year, pre-tax.)
Garde manager (2,468,544 UGX per year, pre-tax.)
Data management specialist (4,159,508 UGX per year, pre-tax.)
Feedback about these results
Please provide feedback by clicking buttons below if you find any of our salaries erroneous.
Link to this graph - use the following code to display the salary graph on your page:
<a href='https://optisalary.com/salary?country=uganda&job=team-supervisor-call-center'><img src='https://optisalary.com/wp-content/graphs/salary/team-supervisor-call-center-salary-in-uganda-2025.jpg' alt='team supervisor call center salary in uganda 2025' title='team supervisor call center salary in uganda 2025' /></a>
Please note:This website presents salary insights for informational purposes only.
Salary information displayed on this site is for reference only. Our figures are compiled various inputs, but we do not guarantee absolute correctness. Users must always verify salary details with official platforms before making financial decisions. Salaries fluctuate due to economic trends, job location, and negotiation skills. We make no warranties about the completeness of the provided salary data. By continuing to use this site, you acknowledge these terms.
optisalary.com provides salary data solely for informational use. While we strive for accuracy, we do not ensure the precision of all figures. Users must double-check salary details with official sources before making financial decisions. Salary estimates may fluctuate based on multiple factors, such as company size, negotiation tactics, and industry demand. We accept no liability for misinterpretations in the salary figures provided. By using optisalary.com, you accept that salary data is subject to change.