Home > Salary > Uganda > It Help Desk Operator
An IT Help Desk Operator is responsible for providing technical assistance and support to end-users who are experiencing computer hardware or software issues. They troubleshoot problems, diagnose issues, and resolve technical queries via phone, email, or in-person. The Help Desk Operator assists in setting up new equipment, installing software, and ensuring all systems are functioning properly. They also maintain records of customer interactions and resolutions, as well as update knowledge base articles and documentation.
Estimated Yearly Salary: 3,652,145 UGX
Estimated Monthly Salary: 304,345 UGX
Estimated Weekly Salary: 70,234 UGX per week
Estimated Hourly Salary: 1,756 UGX per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 292,999 UGX
Estimated Weekly Salary: 67,615 UGX per week
Estimated Hourly Salary: 1,690 UGX per hour
Last revision of data: 2024-01-08
Estimated Yearly Salary: 931 USD
Estimated Monthly Salary: 78 USD
Estimated Weekly Salary: 18 USD per week
Estimated Hourly Salary: 0 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 3,652,145 UGX
Estimated Monthly Salary: 304,345 UGX
Estimated Weekly Salary: 70,234 UGX per week
Estimated Hourly Salary: 1,756 UGX per hour
By working as It Help Desk Operator a person can save up to 28 USD per month or 331 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Uganda, see costs of living in Uganda.
Estimated Yearly Salary for It Help Desk Operator
Last revision of data: 2025-01-04
Data as of 2025
Random salary:
Vice president (vp), associate general counsel (12,960,419 UGX per year, pre-tax.)
Radio producer (3,810,456 UGX per year, pre-tax.)
Biomedical engineering technician (4,634,535 UGX per year, pre-tax.)
Qa auditor (4,717,491 UGX per year, pre-tax.)
Test analyst (5,023,200 UGX per year, pre-tax.)
It Help Desk Operator salary in Uganda
Average Yearly Salary of It Help Desk Operator in Uganda is approximately 3,652,145 UGX (931 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does It Help Desk Operator do?
An IT Help Desk Operator is responsible for providing technical assistance and support to end-users who are experiencing computer hardware or software issues. They troubleshoot problems, diagnose issues, and resolve technical queries via phone, email, or in-person. The Help Desk Operator assists in setting up new equipment, installing software, and ensuring all systems are functioning properly. They also maintain records of customer interactions and resolutions, as well as update knowledge base articles and documentation.
Skills: IT support, Technical assistance, Troubleshooting, Customer service, Computer hardware, Software issues
Job industry: Information technology
Job industry: Information technology
How much does It Help Desk Operator make?
Salary details
How much does It Help Desk Operator make?Estimated Yearly Salary: 3,652,145 UGX
Estimated Monthly Salary: 304,345 UGX
Estimated Weekly Salary: 70,234 UGX per week
Estimated Hourly Salary: 1,756 UGX per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 3,515,989 UGXEstimated Monthly Salary: 292,999 UGX
Estimated Weekly Salary: 67,615 UGX per week
Estimated Hourly Salary: 1,690 UGX per hour
Last revision of data: 2024-01-08It Help Desk Operator estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 931 USD
Estimated Monthly Salary: 78 USD
Estimated Weekly Salary: 18 USD per week
Estimated Hourly Salary: 0 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Compare salary to other countries
Please type in your occupation and select desired country to see latest trends in salaries.
Country:
Salary comparison to National average
Uganda is a landlocked country located in East Africa. It has a population of approximately 45 million people and covers an area of about 241,038 square kilometers. The country is bordered by South Sudan to the north, Kenya to the east, Tanzania and Rwanda to the south, and the Democratic Republic of the Congo to the west.
Estimated national average yearly salary is 4,485,000 UGX (1,250 USD). Value indicated is pre-tax. Below graph shows estimated It Help Desk Operator job salary compared to average salary in Uganda.
Comparison shows that a person working as It Help Desk Operator in Uganda earns on average:
0.81 times the average salary (or 81% of average salary).
Estimated national average yearly salary is 4,485,000 UGX (1,250 USD). Value indicated is pre-tax. Below graph shows estimated It Help Desk Operator job salary compared to average salary in Uganda.
Comparison shows that a person working as It Help Desk Operator in Uganda earns on average:
0.81 times the average salary (or 81% of average salary).
Is It Help Desk Operator a well paid job?
No / we do not have enough data to assess this.What is considered a high salary for It Help Desk Operator?
High salary for It Help Desk Operator would be somewhere between 4,017,360 UGX and 5,295,610 UGX. However this is an estimation based on Gaussian Distribution.How much can you save working as It Help Desk Operator in Uganda?
Living in Uganda the approximate monthly expenses are: 50 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 3,652,145 UGX
Estimated Monthly Salary: 304,345 UGX
Estimated Weekly Salary: 70,234 UGX per week
Estimated Hourly Salary: 1,756 UGX per hour
By working as It Help Desk Operator a person can save up to 28 USD per month or 331 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Uganda, see costs of living in Uganda.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Kenya, South Sudan, Democratic Republic of the Congo, Rwanda, Tanzania. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for It Help Desk Operator
Kenya is 4,481 USD Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in Uganda
(50,940,232 UGX per year, pre-tax.)
2. Cardiologist
(42,552,292 UGX per year, pre-tax.)
(41,077,897 UGX per year, pre-tax.)
4. Neurosurgeon
(39,844,135 UGX per year, pre-tax.)
(39,697,505 UGX per year, pre-tax.)
6. Oncologist
(38,842,071 UGX per year, pre-tax.)
(38,812,832 UGX per year, pre-tax.)
(38,784,031 UGX per year, pre-tax.)
(38,749,803 UGX per year, pre-tax.)
(38,712,676 UGX per year, pre-tax.)
Data as of 2025Random salary:
Vice president (vp), associate general counsel (12,960,419 UGX per year, pre-tax.)
Radio producer (3,810,456 UGX per year, pre-tax.)
Biomedical engineering technician (4,634,535 UGX per year, pre-tax.)
Qa auditor (4,717,491 UGX per year, pre-tax.)
Test analyst (5,023,200 UGX per year, pre-tax.)
Feedback about these results
Please provide feedback by clicking buttons below if you find any of our salaries erroneous.
Link to this graph - use the following code to display the salary graph on your page:
<a href='https://optisalary.com/salary?country=uganda&job=it-help-desk-operator'><img src='https://optisalary.com/wp-content/graphs/salary/it-help-desk-operator-salary-in-uganda-2025.jpg' alt='it help desk operator salary in uganda 2025' title='it help desk operator salary in uganda 2025' /></a>
Please note:Salary information displayed on this site is informational only.
The salary data presented here are meant for informational purposes only. While we strive to ensure accuracy, we do not guarantee all figures is precise. Users should to confirm salary details with independent sources before making critical financial choices. Salary ranges can fluctuate due to negotiation, industry trends, and location. We disclaim responsibility for errors in the compensation data displayed.
optisalary.com displays salary figures solely for reference purposes. While we strive for accuracy, we do not ensure the precision of all figures. Users should double-check salary details with official organizations before making career-related plans. Salary amounts can fluctuate based on numerous factors, such as geographic location, experience, and job role. We accept no liability for misinterpretations in the salary estimates provided. By accessing this website, you acknowledge that salary data is subject to change.