Home > Salary > Uganda > It Help Desk Lead
The occupation of an IT Help Desk Lead involves overseeing and managing a team of IT support technicians, ensuring the smooth operation of the help desk, and providing technical assistance to end-users. The IT Help Desk Lead is responsible for resolving complex technical issues, escalating problems as necessary, and maintaining documentation and knowledge base resources. They also play a crucial role in training and mentoring help desk staff, monitoring performance metrics, and implementing best practices to improve customer satisfaction.
Estimated Yearly Salary: 4,974,432 UGX
Estimated Monthly Salary: 414,536 UGX
Estimated Weekly Salary: 95,662 UGX per week
Estimated Hourly Salary: 2,392 UGX per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 399,574 UGX
Estimated Weekly Salary: 92,209 UGX per week
Estimated Hourly Salary: 2,305 UGX per hour
Last revision of data: 2024-01-02
Estimated Yearly Salary: 1,265 USD
Estimated Monthly Salary: 105 USD
Estimated Weekly Salary: 24 USD per week
Estimated Hourly Salary: 1 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 4,974,432 UGX
Estimated Monthly Salary: 414,536 UGX
Estimated Weekly Salary: 95,662 UGX per week
Estimated Hourly Salary: 2,392 UGX per hour
By working as It Help Desk Lead a person can save up to 55 USD per month or 665 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Uganda, see costs of living in Uganda.
Estimated Yearly Salary for It Help Desk Lead
Last revision of data: 2025-01-04
Data as of 2025
Random salary:
Model maker (3,170,357 UGX per year, pre-tax.)
Packaging engineer (6,766,030 UGX per year, pre-tax.)
Vice president (vp), real estate acquisitions (9,549,115 UGX per year, pre-tax.)
Marijuana cultivator (2,289,144 UGX per year, pre-tax.)
Alderman (1,614,600 UGX per year, pre-tax.)
It Help Desk Lead salary in Uganda
Average Yearly Salary of It Help Desk Lead in Uganda is approximately 4,974,432 UGX (1,265 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does It Help Desk Lead do?
The occupation of an IT Help Desk Lead involves overseeing and managing a team of IT support technicians, ensuring the smooth operation of the help desk, and providing technical assistance to end-users. The IT Help Desk Lead is responsible for resolving complex technical issues, escalating problems as necessary, and maintaining documentation and knowledge base resources. They also play a crucial role in training and mentoring help desk staff, monitoring performance metrics, and implementing best practices to improve customer satisfaction.
Skills: IT Help Desk Lead, Technical Support, Team Management, Troubleshooting, Customer Service, Documentation
Job industry: Information technology
Job industry: Information technology
How much does It Help Desk Lead make?
Salary details
How much does It Help Desk Lead make?Estimated Yearly Salary: 4,974,432 UGX
Estimated Monthly Salary: 414,536 UGX
Estimated Weekly Salary: 95,662 UGX per week
Estimated Hourly Salary: 2,392 UGX per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 4,794,886 UGXEstimated Monthly Salary: 399,574 UGX
Estimated Weekly Salary: 92,209 UGX per week
Estimated Hourly Salary: 2,305 UGX per hour
Last revision of data: 2024-01-02It Help Desk Lead estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 1,265 USD
Estimated Monthly Salary: 105 USD
Estimated Weekly Salary: 24 USD per week
Estimated Hourly Salary: 1 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Compare salary to other countries
Please type in your occupation and select desired country to see latest trends in salaries.
Country:
Salary comparison to National average
Uganda is a landlocked country located in East Africa. It has a population of approximately 45 million people and covers an area of about 241,038 square kilometers. The country is bordered by South Sudan to the north, Kenya to the east, Tanzania and Rwanda to the south, and the Democratic Republic of the Congo to the west.
Estimated national average yearly salary is 4,485,000 UGX (1,250 USD). Value indicated is pre-tax. Below graph shows estimated It Help Desk Lead job salary compared to average salary in Uganda.
Comparison shows that a person working as It Help Desk Lead in Uganda earns on average:
1.11 times the average salary (or 111% of average salary).
Estimated national average yearly salary is 4,485,000 UGX (1,250 USD). Value indicated is pre-tax. Below graph shows estimated It Help Desk Lead job salary compared to average salary in Uganda.
Comparison shows that a person working as It Help Desk Lead in Uganda earns on average:
1.11 times the average salary (or 111% of average salary).
Is It Help Desk Lead a well paid job?
Yes, our data show that It Help Desk Lead is an averagely well paid job that still allows for some yearly savings. With years and experience the salary might increase even further, resulting in higher satisfaction.What is considered a high salary for It Help Desk Lead?
High salary for It Help Desk Lead would be somewhere between 5,471,875 UGX and 7,212,926 UGX. However this is an estimation based on Gaussian Distribution.How much can you save working as It Help Desk Lead in Uganda?
Living in Uganda the approximate monthly expenses are: 50 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 4,974,432 UGX
Estimated Monthly Salary: 414,536 UGX
Estimated Weekly Salary: 95,662 UGX per week
Estimated Hourly Salary: 2,392 UGX per hour
By working as It Help Desk Lead a person can save up to 55 USD per month or 665 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Uganda, see costs of living in Uganda.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Kenya, South Sudan, Democratic Republic of the Congo, Rwanda, Tanzania. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for It Help Desk Lead
Kenya is 6,072 USD Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in Uganda
(50,940,232 UGX per year, pre-tax.)
2. Cardiologist
(42,552,292 UGX per year, pre-tax.)
(41,077,897 UGX per year, pre-tax.)
4. Neurosurgeon
(39,844,135 UGX per year, pre-tax.)
(39,697,505 UGX per year, pre-tax.)
6. Oncologist
(38,842,071 UGX per year, pre-tax.)
(38,812,832 UGX per year, pre-tax.)
(38,784,031 UGX per year, pre-tax.)
(38,749,803 UGX per year, pre-tax.)
(38,712,676 UGX per year, pre-tax.)
Data as of 2025Random salary:
Model maker (3,170,357 UGX per year, pre-tax.)
Packaging engineer (6,766,030 UGX per year, pre-tax.)
Vice president (vp), real estate acquisitions (9,549,115 UGX per year, pre-tax.)
Marijuana cultivator (2,289,144 UGX per year, pre-tax.)
Alderman (1,614,600 UGX per year, pre-tax.)
Feedback about these results
Please provide feedback by clicking buttons below if you find any of our salaries erroneous.
Link to this graph - use the following code to display the salary graph on your page:
<a href='https://optisalary.com/salary?country=uganda&job=it-help-desk-lead'><img src='https://optisalary.com/wp-content/graphs/salary/it-help-desk-lead-salary-in-uganda-2025.jpg' alt='it help desk lead salary in uganda 2025' title='it help desk lead salary in uganda 2025' /></a>
Please note:The salary data presented here are meant for reference purposes only.
The salary estimates on this website are meant for reference purposes only. We collect salary data from varied sources, but do not guarantee absolute accuracy. Users should independently confirm salaries before making career commitments. Salary variations occur due to company policies, negotiation skills, and experience levels. We disclaim any warranty regarding the validity of the listed salary data. By accessing this site, you acknowledge that salary data is subject to updates.
The salary figures on optisalary.com are meant for informational purposes exclusively. We compile salary data from varied sources, but do not ensure complete accuracy. Users must independently confirm salaries before making career decisions. Salary variations occur due to industry standards, demand shifts, and location. We deny any warranty regarding the correctness of the listed salary data. By using this site, you agree that salary data is not definitive.