Help Desk Specialist Internet salary in Uganda

Average Yearly Salary of Help Desk Specialist Internet in Uganda is approximately 2,804,569 UGX (720 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.

What does Help Desk Specialist Internet do?

A Help Desk Specialist in the field of internet technology is responsible for providing technical support and assistance to end-users who encounter issues with their internet connectivity or related software and hardware. They diagnose and troubleshoot problems, assist with network configuration and setup, and ensure that customers have a smooth and seamless internet experience. Help Desk Specialists also maintain and update knowledge bases and documentation, ensuring that accurate and up-to-date information is available for both customers and colleagues. They may work directly with customers over the phone, through email, or via remote access tools to resolve issues efficiently and effectively.

Skills: Help Desk Specialist, Technical Support, Internet Technology, Troubleshooting, Network Configuration, Customer Service.
Job industry: Information technology

How much does Help Desk Specialist Internet make?

Difference in salary year over year or average salary increase is approximately 3 %


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Salary comparison to National average

Is Help Desk Specialist Internet a well paid job?

No, our data shows that Help Desk Specialist Internet is typically not a well-paid job. The salary varies based on experience. Meaning that even though Help Desk Specialist Internet might be a low paying job, with experience the salary might increase to satisfactory levels.

What is considered a high salary for Help Desk Specialist Internet?

High salary for Help Desk Specialist Internet would be somewhere between 3,085,026 UGX and 4,066,625 UGX. However this is an estimation based on Gaussian Distribution.

How much can you save working as Help Desk Specialist Internet in Uganda?

Living in Uganda the approximate monthly expenses are: 50 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.

Estimated Yearly Salary: 2,804,569 UGX
Estimated Monthly Salary: 233,714 UGX
Estimated Weekly Salary: 53,934 UGX per week
Estimated Hourly Salary: 1,348 UGX per hour
By working as Help Desk Specialist Internet a person can save up to 10 USD per month or 120 USD yearly. Values are pre-tax.

NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.

For more information regarding expenses in Uganda, see costs of living in Uganda.

Salary comparison to region and neighbouring coutries

Country's neighbours are: Kenya, South Sudan, Democratic Republic of the Congo, Rwanda, Tanzania.
To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).

Estimated Yearly Salary for Help Desk Specialist Internet

Last revision of data: 2025-01-04

Salary increase per years of experience

Based on data available the salary increase per years of experience is as following

0 years (beginner) equals base salary

1 to 5 years of experience yields +12% salary increase

6 to 10 years of experience yields +25% salary increase

11 to 15 years of experience yields +16% salary increase

16 to 25 years of experience yields +9% salary increase

more than 25 years of experience yields +10% salary increase

NOTE: Details based on limited set of data. Percentages may vary. The salary increase over years of experience can vary widely based on factors such as job industry, job role, location, company size, and individual performance. To gain even larger increase in salary one is advised to switch jobs and / or employer.

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Data as of 2025

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