Help Desk Manager It salary in Uganda

Average Yearly Salary of Help Desk Manager It in Uganda is approximately 6,610,479 UGX (1,693 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.

What does Help Desk Manager It do?

A Help Desk Manager in IT is responsible for overseeing the day-to-day operations of a help desk team, ensuring smooth and efficient resolution of technical issues faced by end-users. They supervise a team of support technicians, assign tasks, and provide guidance and training when needed. The Help Desk Manager also plays a crucial role in maintaining service level agreements, monitoring performance metrics, and identifying areas for improvement. They are responsible for implementing best practices and ensuring that customer satisfaction is achieved through effective communication and timely problem resolution. Additionally, they may collaborate with other IT teams to escalate complex issues and coordinate with vendors for hardware and software procurement.

Skills: Help Desk Manager, IT Support, Technical Troubleshooting, Customer Service, Team Management, Incident Resolution
Job industry: Information technology

How much does Help Desk Manager It make?

Difference in salary year over year or average salary increase is approximately 3 %


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Salary comparison to National average

Is Help Desk Manager It a well paid job?

Yes, our data shows that Help Desk Manager It is a well paid job. With years and experience the salary might increase even further, resulting in higher satisfaction.

What is considered a high salary for Help Desk Manager It?

High salary for Help Desk Manager It would be somewhere between 7,271,527 UGX and 9,585,195 UGX. However this is an estimation based on Gaussian Distribution.

How much can you save working as Help Desk Manager It in Uganda?

Living in Uganda the approximate monthly expenses are: 50 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.

Estimated Yearly Salary: 6,610,479 UGX
Estimated Monthly Salary: 550,873 UGX
Estimated Weekly Salary: 127,125 UGX per week
Estimated Hourly Salary: 3,178 UGX per hour
By working as Help Desk Manager It a person can save up to 91 USD per month or 1,093 USD yearly. Values are pre-tax.

NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.

For more information regarding expenses in Uganda, see costs of living in Uganda.

Salary comparison to region and neighbouring coutries

Country's neighbours are: Kenya, South Sudan, Democratic Republic of the Congo, Rwanda, Tanzania.
To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).

Estimated Yearly Salary for Help Desk Manager It

Last revision of data: 2025-01-04

Salary increase per years of experience

Based on data available the salary increase per years of experience is as following

0 years (beginner) equals base salary

1 to 5 years of experience yields +12% salary increase

6 to 10 years of experience yields +25% salary increase

11 to 15 years of experience yields +16% salary increase

16 to 25 years of experience yields +9% salary increase

more than 25 years of experience yields +10% salary increase

NOTE: Details based on limited set of data. Percentages may vary. The salary increase over years of experience can vary widely based on factors such as job industry, job role, location, company size, and individual performance. To gain even larger increase in salary one is advised to switch jobs and / or employer.

Top 10 highest salaries in Uganda

Data as of 2025

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