Help Desk Consultant salary in Uganda

Average Yearly Salary of Help Desk Consultant in Uganda is approximately 4,402,335 UGX (1,127 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.

What does Help Desk Consultant do?

A help desk consultant is responsible for providing technical support and assistance to end-users or customers who are experiencing issues with their computer systems, software, or other technology-related problems. They are the first point of contact for troubleshooting and resolving technical issues, either over the phone, via email, or through remote access. Help desk consultants analyze and diagnose problems, provide step-by-step instructions to resolve issues, and escalate complex problems to higher-level support if necessary. They also document and track customer interactions, maintain knowledge bases, and ensure timely resolution of issues.

Skills: Help desk support, Technical assistance, Troubleshooting, Customer service, IT support, Problem-solving
Job industry: Information technology

How much does Help Desk Consultant make?

Difference in salary year over year or average salary increase is approximately 3 %


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Salary comparison to National average

Is Help Desk Consultant a well paid job?

Yes, our data show that Help Desk Consultant is an averagely well paid job that still allows for some yearly savings. With years and experience the salary might increase even further, resulting in higher satisfaction.

What is considered a high salary for Help Desk Consultant?

High salary for Help Desk Consultant would be somewhere between 4,842,569 UGX and 6,383,386 UGX. However this is an estimation based on Gaussian Distribution.

How much can you save working as Help Desk Consultant in Uganda?

Living in Uganda the approximate monthly expenses are: 50 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.

Estimated Yearly Salary: 4,402,335 UGX
Estimated Monthly Salary: 366,861 UGX
Estimated Weekly Salary: 84,660 UGX per week
Estimated Hourly Salary: 2,117 UGX per hour
By working as Help Desk Consultant a person can save up to 44 USD per month or 527 USD yearly. Values are pre-tax.

NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.

For more information regarding expenses in Uganda, see costs of living in Uganda.

Salary comparison to region and neighbouring coutries

Country's neighbours are: Kenya, South Sudan, Democratic Republic of the Congo, Rwanda, Tanzania.
To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).

Estimated Yearly Salary for Help Desk Consultant

Last revision of data: 2025-01-04

Salary increase per years of experience

Based on data available the salary increase per years of experience is as following

0 years (beginner) equals base salary

1 to 5 years of experience yields +12% salary increase

6 to 10 years of experience yields +25% salary increase

11 to 15 years of experience yields +16% salary increase

16 to 25 years of experience yields +9% salary increase

more than 25 years of experience yields +10% salary increase

NOTE: Details based on limited set of data. Percentages may vary. The salary increase over years of experience can vary widely based on factors such as job industry, job role, location, company size, and individual performance. To gain even larger increase in salary one is advised to switch jobs and / or employer.

Top 10 highest salaries in Uganda

Data as of 2025

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