Home > Salary > Uganda > Help Desk Analyst
A help desk analyst is responsible for providing technical support and assistance to end-users regarding computer hardware, software, and network-related issues. They troubleshoot problems, diagnose and resolve technical issues, and guide users through step-by-step solutions. Help desk analysts also document and track all customer interactions and resolutions in a ticketing system, ensuring accurate and timely information is available for future reference.
Estimated Yearly Salary: 3,815,973 UGX
Estimated Monthly Salary: 317,998 UGX
Estimated Weekly Salary: 73,384 UGX per week
Estimated Hourly Salary: 1,835 UGX per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 306,362 UGX
Estimated Weekly Salary: 70,699 UGX per week
Estimated Hourly Salary: 1,767 UGX per hour
Last revision of data: 2024-01-05
Estimated Yearly Salary: 974 USD
Estimated Monthly Salary: 81 USD
Estimated Weekly Salary: 19 USD per week
Estimated Hourly Salary: 0 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 3,815,973 UGX
Estimated Monthly Salary: 317,998 UGX
Estimated Weekly Salary: 73,384 UGX per week
Estimated Hourly Salary: 1,835 UGX per hour
By working as Help Desk Analyst a person can save up to 31 USD per month or 374 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Uganda, see costs of living in Uganda.
Estimated Yearly Salary for Help Desk Analyst
Last revision of data: 2025-01-04
Data as of 2025
Random salary:
Colorectal surgeon (28,533,211 UGX per year, pre-tax.)
Plumbing estimator (5,159,544 UGX per year, pre-tax.)
Activities leader (1,743,696 UGX per year, pre-tax.)
Microelectronics technician (3,891,445 UGX per year, pre-tax.)
Ghost writer (5,807,835 UGX per year, pre-tax.)
Help Desk Analyst salary in Uganda
Average Yearly Salary of Help Desk Analyst in Uganda is approximately 3,815,973 UGX (974 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Help Desk Analyst do?
A help desk analyst is responsible for providing technical support and assistance to end-users regarding computer hardware, software, and network-related issues. They troubleshoot problems, diagnose and resolve technical issues, and guide users through step-by-step solutions. Help desk analysts also document and track all customer interactions and resolutions in a ticketing system, ensuring accurate and timely information is available for future reference.
Skills: Help Desk Analyst, Technical Support, Troubleshooting, Customer Service, Ticketing System, Computer Hardware, Software Support
Job industry: Information technology
Job industry: Information technology
How much does Help Desk Analyst make?
Salary details
How much does Help Desk Analyst make?Estimated Yearly Salary: 3,815,973 UGX
Estimated Monthly Salary: 317,998 UGX
Estimated Weekly Salary: 73,384 UGX per week
Estimated Hourly Salary: 1,835 UGX per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 3,676,340 UGXEstimated Monthly Salary: 306,362 UGX
Estimated Weekly Salary: 70,699 UGX per week
Estimated Hourly Salary: 1,767 UGX per hour
Last revision of data: 2024-01-05Help Desk Analyst estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 974 USD
Estimated Monthly Salary: 81 USD
Estimated Weekly Salary: 19 USD per week
Estimated Hourly Salary: 0 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Compare salary to other countries
Please type in your occupation and select desired country to see latest trends in salaries.
Country:
Salary comparison to National average
Uganda is a landlocked country located in East Africa. It has a population of approximately 45 million people and covers an area of about 241,038 square kilometers. The country is bordered by South Sudan to the north, Kenya to the east, Tanzania and Rwanda to the south, and the Democratic Republic of the Congo to the west.
Estimated national average yearly salary is 4,485,000 UGX (1,250 USD). Value indicated is pre-tax. Below graph shows estimated Help Desk Analyst job salary compared to average salary in Uganda.
Comparison shows that a person working as Help Desk Analyst in Uganda earns on average:
0.85 times the average salary (or 85% of average salary).
Estimated national average yearly salary is 4,485,000 UGX (1,250 USD). Value indicated is pre-tax. Below graph shows estimated Help Desk Analyst job salary compared to average salary in Uganda.
Comparison shows that a person working as Help Desk Analyst in Uganda earns on average:
0.85 times the average salary (or 85% of average salary).
Is Help Desk Analyst a well paid job?
Yes, our data show that Help Desk Analyst is an averagely well paid job that still allows for some yearly savings. With years and experience the salary might increase even further, resulting in higher satisfaction.What is considered a high salary for Help Desk Analyst?
High salary for Help Desk Analyst would be somewhere between 4,197,570 UGX and 5,533,161 UGX. However this is an estimation based on Gaussian Distribution.How much can you save working as Help Desk Analyst in Uganda?
Living in Uganda the approximate monthly expenses are: 50 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 3,815,973 UGX
Estimated Monthly Salary: 317,998 UGX
Estimated Weekly Salary: 73,384 UGX per week
Estimated Hourly Salary: 1,835 UGX per hour
By working as Help Desk Analyst a person can save up to 31 USD per month or 374 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Uganda, see costs of living in Uganda.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Kenya, South Sudan, Democratic Republic of the Congo, Rwanda, Tanzania. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Help Desk Analyst
Kenya is 4,661 USD Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in Uganda
(50,940,232 UGX per year, pre-tax.)
2. Cardiologist
(42,552,292 UGX per year, pre-tax.)
(41,077,897 UGX per year, pre-tax.)
4. Neurosurgeon
(39,844,135 UGX per year, pre-tax.)
(39,697,505 UGX per year, pre-tax.)
6. Oncologist
(38,842,071 UGX per year, pre-tax.)
(38,812,832 UGX per year, pre-tax.)
(38,784,031 UGX per year, pre-tax.)
(38,749,803 UGX per year, pre-tax.)
(38,712,676 UGX per year, pre-tax.)
Data as of 2025Random salary:
Colorectal surgeon (28,533,211 UGX per year, pre-tax.)
Plumbing estimator (5,159,544 UGX per year, pre-tax.)
Activities leader (1,743,696 UGX per year, pre-tax.)
Microelectronics technician (3,891,445 UGX per year, pre-tax.)
Ghost writer (5,807,835 UGX per year, pre-tax.)
Feedback about these results
Please provide feedback by clicking buttons below if you find any of our salaries erroneous.
Link to this graph - use the following code to display the salary graph on your page:
<a href='https://optisalary.com/salary?country=uganda&job=help-desk-analyst'><img src='https://optisalary.com/wp-content/graphs/salary/help-desk-analyst-salary-in-uganda-2025.jpg' alt='help desk analyst salary in uganda 2025' title='help desk analyst salary in uganda 2025' /></a>
Please note:optisalary.com presents salary data for informational use only.
All salary data on optisalary.com are for reference purposes exclusively. We compile data from various reliable sources, yet do not ensure complete accuracy. Before making financial choices, visitors should cross-check with additional authoritative sources. Salaries fluctuate due to several influences, including negotiation skills, industry demand, and experience levels. We disclaim any liability for misrepresentations in the salary information provided here. Your use with optisalary.com constitutes agreement of this policy.
By using this website, you acknowledge that salary details are subject to change.