Home > Salary > Uganda > Customer Support Engineer
A customer support engineer is responsible for providing technical assistance and support to customers who are experiencing issues with a product or service. They serve as the primary point of contact for customers, troubleshooting problems, answering inquiries, and resolving any technical issues they may encounter. Customer support engineers must possess strong problem-solving skills and have a deep understanding of the product or service they are supporting. They may work directly with customers over the phone, via email, or through live chat systems.
Estimated Yearly Salary: 6,508,213 UGX
Estimated Monthly Salary: 542,351 UGX
Estimated Weekly Salary: 125,158 UGX per week
Estimated Hourly Salary: 3,129 UGX per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 524,074 UGX
Estimated Weekly Salary: 120,940 UGX per week
Estimated Hourly Salary: 3,024 UGX per hour
Last revision of data: 2024-01-05
Estimated Yearly Salary: 1,661 USD
Estimated Monthly Salary: 138 USD
Estimated Weekly Salary: 32 USD per week
Estimated Hourly Salary: 1 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 6,508,213 UGX
Estimated Monthly Salary: 542,351 UGX
Estimated Weekly Salary: 125,158 UGX per week
Estimated Hourly Salary: 3,129 UGX per hour
By working as Customer Support Engineer a person can save up to 88 USD per month or 1,061 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Uganda, see costs of living in Uganda.
Estimated Yearly Salary for Customer Support Engineer
Last revision of data: 2025-01-04
Data as of 2025
Random salary:
Academic technology coordinator (8,260,032 UGX per year, pre-tax.)
Telecommunications engineer (6,232,356 UGX per year, pre-tax.)
Sr. pricing analyst (5,506,910 UGX per year, pre-tax.)
Director marketing business development (9,161,902 UGX per year, pre-tax.)
Allied health teacher (2,732,848 UGX per year, pre-tax.)
Customer Support Engineer salary in Uganda
Average Yearly Salary of Customer Support Engineer in Uganda is approximately 6,508,213 UGX (1,661 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Customer Support Engineer do?
A customer support engineer is responsible for providing technical assistance and support to customers who are experiencing issues with a product or service. They serve as the primary point of contact for customers, troubleshooting problems, answering inquiries, and resolving any technical issues they may encounter. Customer support engineers must possess strong problem-solving skills and have a deep understanding of the product or service they are supporting. They may work directly with customers over the phone, via email, or through live chat systems.
Skills: customer support, technical assistance, problem-solving, troubleshooting, customer service, communication skills
Job industry: Technology
Job industry: Technology
How much does Customer Support Engineer make?
Salary details
How much does Customer Support Engineer make?Estimated Yearly Salary: 6,508,213 UGX
Estimated Monthly Salary: 542,351 UGX
Estimated Weekly Salary: 125,158 UGX per week
Estimated Hourly Salary: 3,129 UGX per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 6,288,888 UGXEstimated Monthly Salary: 524,074 UGX
Estimated Weekly Salary: 120,940 UGX per week
Estimated Hourly Salary: 3,024 UGX per hour
Last revision of data: 2024-01-05Customer Support Engineer estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 1,661 USD
Estimated Monthly Salary: 138 USD
Estimated Weekly Salary: 32 USD per week
Estimated Hourly Salary: 1 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Compare salary to other countries
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Salary comparison to National average
Uganda is a landlocked country located in East Africa. It has a population of approximately 45 million people and covers an area of about 241,038 square kilometers. The country is bordered by South Sudan to the north, Kenya to the east, Tanzania and Rwanda to the south, and the Democratic Republic of the Congo to the west.
Estimated national average yearly salary is 4,485,000 UGX (1,250 USD). Value indicated is pre-tax. Below graph shows estimated Customer Support Engineer job salary compared to average salary in Uganda.
Comparison shows that a person working as Customer Support Engineer in Uganda earns on average:
1.45 times the average salary (or 145% of average salary).
Estimated national average yearly salary is 4,485,000 UGX (1,250 USD). Value indicated is pre-tax. Below graph shows estimated Customer Support Engineer job salary compared to average salary in Uganda.
Comparison shows that a person working as Customer Support Engineer in Uganda earns on average:
1.45 times the average salary (or 145% of average salary).
Is Customer Support Engineer a well paid job?
Yes, our data shows that Customer Support Engineer is a well paid job. With years and experience the salary might increase even further, resulting in higher satisfaction.What is considered a high salary for Customer Support Engineer?
High salary for Customer Support Engineer would be somewhere between 7,159,034 UGX and 9,436,909 UGX. However this is an estimation based on Gaussian Distribution.How much can you save working as Customer Support Engineer in Uganda?
Living in Uganda the approximate monthly expenses are: 50 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 6,508,213 UGX
Estimated Monthly Salary: 542,351 UGX
Estimated Weekly Salary: 125,158 UGX per week
Estimated Hourly Salary: 3,129 UGX per hour
By working as Customer Support Engineer a person can save up to 88 USD per month or 1,061 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Uganda, see costs of living in Uganda.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Kenya, South Sudan, Democratic Republic of the Congo, Rwanda, Tanzania. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Customer Support Engineer
Kenya is 7,974 USD Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in Uganda
(50,940,232 UGX per year, pre-tax.)
2. Cardiologist
(42,552,292 UGX per year, pre-tax.)
(41,077,897 UGX per year, pre-tax.)
4. Neurosurgeon
(39,844,135 UGX per year, pre-tax.)
(39,697,505 UGX per year, pre-tax.)
6. Oncologist
(38,842,071 UGX per year, pre-tax.)
(38,812,832 UGX per year, pre-tax.)
(38,784,031 UGX per year, pre-tax.)
(38,749,803 UGX per year, pre-tax.)
(38,712,676 UGX per year, pre-tax.)
Data as of 2025Random salary:
Academic technology coordinator (8,260,032 UGX per year, pre-tax.)
Telecommunications engineer (6,232,356 UGX per year, pre-tax.)
Sr. pricing analyst (5,506,910 UGX per year, pre-tax.)
Director marketing business development (9,161,902 UGX per year, pre-tax.)
Allied health teacher (2,732,848 UGX per year, pre-tax.)
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