Home > Salary > Uganda > Client Support Specialist
A client support specialist is responsible for providing assistance and resolving issues faced by clients or customers. They act as a point of contact, responding to inquiries via phone, email, or chat, and ensuring client satisfaction. Their main duties include troubleshooting technical problems, providing product information, guiding clients through processes, and escalating complex issues to higher-level support teams if necessary. Additionally, they may collaborate with internal teams to address client concerns, gather feedback, and contribute to product improvement. Strong communication and problem-solving skills are essential for this role, as well as the ability to remain calm and patient while dealing with challenging situations. A client support specialist must also possess good organizational skills to manage multiple client inquiries simultaneously.
Estimated Yearly Salary: 3,640,603 UGX
Estimated Monthly Salary: 303,384 UGX
Estimated Weekly Salary: 70,012 UGX per week
Estimated Hourly Salary: 1,750 UGX per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 292,999 UGX
Estimated Weekly Salary: 67,615 UGX per week
Estimated Hourly Salary: 1,690 UGX per hour
Last revision of data: 2024-01-09
Estimated Yearly Salary: 933 USD
Estimated Monthly Salary: 78 USD
Estimated Weekly Salary: 18 USD per week
Estimated Hourly Salary: 0 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 3,640,603 UGX
Estimated Monthly Salary: 303,384 UGX
Estimated Weekly Salary: 70,012 UGX per week
Estimated Hourly Salary: 1,750 UGX per hour
By working as Client Support Specialist a person can save up to 28 USD per month or 333 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Uganda, see costs of living in Uganda.
Estimated Yearly Salary for Client Support Specialist
Last revision of data: 2025-01-04
Data as of 2025
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Client Support Specialist salary in Uganda
Average Yearly Salary of Client Support Specialist in Uganda is approximately 3,640,603 UGX (933 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Client Support Specialist do?
A client support specialist is responsible for providing assistance and resolving issues faced by clients or customers. They act as a point of contact, responding to inquiries via phone, email, or chat, and ensuring client satisfaction. Their main duties include troubleshooting technical problems, providing product information, guiding clients through processes, and escalating complex issues to higher-level support teams if necessary. Additionally, they may collaborate with internal teams to address client concerns, gather feedback, and contribute to product improvement. Strong communication and problem-solving skills are essential for this role, as well as the ability to remain calm and patient while dealing with challenging situations. A client support specialist must also possess good organizational skills to manage multiple client inquiries simultaneously.
Skills: Client Support, Customer Service, Troubleshooting, Communication Skills, Problem Solving, Technical Support
Job industry: Customer service
Job industry: Customer service
How much does Client Support Specialist make?
Salary details
How much does Client Support Specialist make?Estimated Yearly Salary: 3,640,603 UGX
Estimated Monthly Salary: 303,384 UGX
Estimated Weekly Salary: 70,012 UGX per week
Estimated Hourly Salary: 1,750 UGX per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 3,515,989 UGXEstimated Monthly Salary: 292,999 UGX
Estimated Weekly Salary: 67,615 UGX per week
Estimated Hourly Salary: 1,690 UGX per hour
Last revision of data: 2024-01-09Client Support Specialist estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 933 USD
Estimated Monthly Salary: 78 USD
Estimated Weekly Salary: 18 USD per week
Estimated Hourly Salary: 0 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Compare salary to other countries
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Country:
Salary comparison to National average
Uganda is a landlocked country located in East Africa. It has a population of approximately 45 million people and covers an area of about 241,038 square kilometers. The country is bordered by South Sudan to the north, Kenya to the east, Tanzania and Rwanda to the south, and the Democratic Republic of the Congo to the west.
Estimated national average yearly salary is 4,485,000 UGX (1,250 USD). Value indicated is pre-tax. Below graph shows estimated Client Support Specialist job salary compared to average salary in Uganda.
Comparison shows that a person working as Client Support Specialist in Uganda earns on average:
0.81 times the average salary (or 81% of average salary).
Estimated national average yearly salary is 4,485,000 UGX (1,250 USD). Value indicated is pre-tax. Below graph shows estimated Client Support Specialist job salary compared to average salary in Uganda.
Comparison shows that a person working as Client Support Specialist in Uganda earns on average:
0.81 times the average salary (or 81% of average salary).
Is Client Support Specialist a well paid job?
No / we do not have enough data to assess this.What is considered a high salary for Client Support Specialist?
High salary for Client Support Specialist would be somewhere between 4,004,663 UGX and 5,278,874 UGX. However this is an estimation based on Gaussian Distribution.How much can you save working as Client Support Specialist in Uganda?
Living in Uganda the approximate monthly expenses are: 50 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 3,640,603 UGX
Estimated Monthly Salary: 303,384 UGX
Estimated Weekly Salary: 70,012 UGX per week
Estimated Hourly Salary: 1,750 UGX per hour
By working as Client Support Specialist a person can save up to 28 USD per month or 333 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Uganda, see costs of living in Uganda.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Kenya, South Sudan, Democratic Republic of the Congo, Rwanda, Tanzania. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Client Support Specialist
Kenya is 4,465 USD Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in Uganda
(50,940,232 UGX per year, pre-tax.)
2. Cardiologist
(42,552,292 UGX per year, pre-tax.)
(41,077,897 UGX per year, pre-tax.)
4. Neurosurgeon
(39,844,135 UGX per year, pre-tax.)
(39,697,505 UGX per year, pre-tax.)
6. Oncologist
(38,842,071 UGX per year, pre-tax.)
(38,812,832 UGX per year, pre-tax.)
(38,784,031 UGX per year, pre-tax.)
(38,749,803 UGX per year, pre-tax.)
(38,712,676 UGX per year, pre-tax.)
Data as of 2025Random salary:
Trader fixed income (5,944,419 UGX per year, pre-tax.)
Dental laboratory technician (2,960,100 UGX per year, pre-tax.)
Vice president (vp), sales operations (14,388,569 UGX per year, pre-tax.)
Network engineer ii (5,561,400 UGX per year, pre-tax.)
Customer account manager (4,707,456 UGX per year, pre-tax.)
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