Home > Salary > Tunisia > Quality Assurance Supervisor Call Centers
A Quality Assurance Supervisor in call centers is responsible for ensuring that the customer service representatives deliver high-quality service and adhere to company standards. They monitor and evaluate customer interactions, such as phone calls, chats, and emails, to assess the representatives' performance. The supervisor provides feedback and coaching to improve their communication skills, product knowledge, and adherence to policies and procedures. They also analyze data and generate reports to identify trends, areas of improvement, and training needs. Additionally, they collaborate with other departments to implement quality initiatives and maintain a culture of continuous improvement. This role requires strong analytical skills, attention to detail, excellent communication skills, and the ability to work well under pressure.
Estimated Yearly Salary: 32,065 TND
Estimated Monthly Salary: 2,672 TND
Estimated Weekly Salary: 617 TND per week
Estimated Hourly Salary: 15 TND per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 2,583 TND
Estimated Weekly Salary: 596 TND per week
Estimated Hourly Salary: 15 TND per hour
Last revision of data: 2024-01-06
Estimated Yearly Salary: 10,656 USD
Estimated Monthly Salary: 888 USD
Estimated Weekly Salary: 205 USD per week
Estimated Hourly Salary: 5 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 32,065 TND
Estimated Monthly Salary: 2,672 TND
Estimated Weekly Salary: 617 TND per week
Estimated Hourly Salary: 15 TND per hour
By working as Quality Assurance Supervisor Call Centers a person can save up to 408 USD per month or 4,896 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Tunisia, see costs of living in Tunisia.
Estimated Yearly Salary for Quality Assurance Supervisor Call Centers
Last revision of data: 2025-01-04
Data as of 2025
Random salary:
Junior budget analyst (33,283 TND per year, pre-tax.)
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Senior packaging engineer (53,444 TND per year, pre-tax.)
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Quality Assurance Supervisor Call Centers salary in Tunisia
Average Yearly Salary of Quality Assurance Supervisor Call Centers in Tunisia is approximately 32,065 TND (10,656 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Quality Assurance Supervisor Call Centers do?
A Quality Assurance Supervisor in call centers is responsible for ensuring that the customer service representatives deliver high-quality service and adhere to company standards. They monitor and evaluate customer interactions, such as phone calls, chats, and emails, to assess the representatives' performance. The supervisor provides feedback and coaching to improve their communication skills, product knowledge, and adherence to policies and procedures. They also analyze data and generate reports to identify trends, areas of improvement, and training needs. Additionally, they collaborate with other departments to implement quality initiatives and maintain a culture of continuous improvement. This role requires strong analytical skills, attention to detail, excellent communication skills, and the ability to work well under pressure.
Skills: Quality Assurance Supervisor, Call Center Supervisor, Customer Service, Performance Evaluation, Coaching and Feedback, Continuous Improvement
Job industry: Customer service
Job industry: Customer service
How much does Quality Assurance Supervisor Call Centers make?
Salary details
How much does Quality Assurance Supervisor Call Centers make?Estimated Yearly Salary: 32,065 TND
Estimated Monthly Salary: 2,672 TND
Estimated Weekly Salary: 617 TND per week
Estimated Hourly Salary: 15 TND per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 30,999 TNDEstimated Monthly Salary: 2,583 TND
Estimated Weekly Salary: 596 TND per week
Estimated Hourly Salary: 15 TND per hour
Last revision of data: 2024-01-06Quality Assurance Supervisor Call Centers estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 10,656 USD
Estimated Monthly Salary: 888 USD
Estimated Weekly Salary: 205 USD per week
Estimated Hourly Salary: 5 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Compare salary to other countries
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Country:
Salary comparison to National average
Tunisia, located in North Africa, is a country with a rich history and diverse culture. It has a population of approximately 11.7 million people and covers an area of about 163,610 square kilometers. The country is known for its beautiful Mediterranean coastline, ancient ruins such as Carthage and El Jem, and vibrant cities like Tunis.
Estimated national average yearly salary is 36,218 TND (12,000 USD). Value indicated is pre-tax. Below graph shows estimated Quality Assurance Supervisor Call Centers job salary compared to average salary in Tunisia.
Comparison shows that a person working as Quality Assurance Supervisor Call Centers in Tunisia earns on average:
0.89 times the average salary (or 89% of average salary).
Estimated national average yearly salary is 36,218 TND (12,000 USD). Value indicated is pre-tax. Below graph shows estimated Quality Assurance Supervisor Call Centers job salary compared to average salary in Tunisia.
Comparison shows that a person working as Quality Assurance Supervisor Call Centers in Tunisia earns on average:
0.89 times the average salary (or 89% of average salary).
Is Quality Assurance Supervisor Call Centers a well paid job?
Yes, our data show that Quality Assurance Supervisor Call Centers is an averagely well paid job that still allows for some yearly savings. With years and experience the salary might increase even further, resulting in higher satisfaction.What is considered a high salary for Quality Assurance Supervisor Call Centers?
High salary for Quality Assurance Supervisor Call Centers would be somewhere between 35,272 TND and 46,494 TND. However this is an estimation based on Gaussian Distribution.How much can you save working as Quality Assurance Supervisor Call Centers in Tunisia?
Living in Tunisia the approximate monthly expenses are: 480 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 32,065 TND
Estimated Monthly Salary: 2,672 TND
Estimated Weekly Salary: 617 TND per week
Estimated Hourly Salary: 15 TND per hour
By working as Quality Assurance Supervisor Call Centers a person can save up to 408 USD per month or 4,896 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Tunisia, see costs of living in Tunisia.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Algeria, Libya. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Quality Assurance Supervisor Call Centers
Algeria is 12,503 USD Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in Tunisia
(376,600 TND per year, pre-tax.)
2. Cardiologist
(312,811 TND per year, pre-tax.)
(302,488 TND per year, pre-tax.)
4. Neurosurgeon
(293,764 TND per year, pre-tax.)
(292,912 TND per year, pre-tax.)
(286,225 TND per year, pre-tax.)
(285,576 TND per year, pre-tax.)
(285,444 TND per year, pre-tax.)
9. Urologist
(285,379 TND per year, pre-tax.)
10. Dermatologist
(284,690 TND per year, pre-tax.)
Data as of 2025Random salary:
Junior budget analyst (33,283 TND per year, pre-tax.)
Childcare worker (16,249 TND per year, pre-tax.)
Traffic manager broadcasting (35,243 TND per year, pre-tax.)
Senior packaging engineer (53,444 TND per year, pre-tax.)
Associate editor (31,872 TND per year, pre-tax.)
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