Home > Salary > Tunisia > Quality Assurance Manager Call Centers
A Quality Assurance Manager in call centers is responsible for ensuring that the highest level of customer service is being provided by the agents. They are responsible for monitoring and evaluating calls, chat sessions, and emails to ensure compliance with company policies and procedures. The Quality Assurance Manager also identifies areas for improvement and provides feedback and coaching to agents to enhance their performance. They develop and implement quality assurance programs, conduct regular audits, and generate reports on performance metrics.
Estimated Yearly Salary: 49,854 TND
Estimated Monthly Salary: 4,155 TND
Estimated Weekly Salary: 959 TND per week
Estimated Hourly Salary: 24 TND per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 4,022 TND
Estimated Weekly Salary: 928 TND per week
Estimated Hourly Salary: 23 TND per hour
Last revision of data: 2024-01-03
Estimated Yearly Salary: 16,600 USD
Estimated Monthly Salary: 1,383 USD
Estimated Weekly Salary: 319 USD per week
Estimated Hourly Salary: 8 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 49,854 TND
Estimated Monthly Salary: 4,155 TND
Estimated Weekly Salary: 959 TND per week
Estimated Hourly Salary: 24 TND per hour
By working as Quality Assurance Manager Call Centers a person can save up to 903 USD per month or 10,840 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Tunisia, see costs of living in Tunisia.
Estimated Yearly Salary for Quality Assurance Manager Call Centers
Last revision of data: 2025-01-04
Data as of 2025
Random salary:
Homicide detective (52,188 TND per year, pre-tax.)
Cad specialist (29,823 TND per year, pre-tax.)
Film video editor (31,510 TND per year, pre-tax.)
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Quality Assurance Manager Call Centers salary in Tunisia
Average Yearly Salary of Quality Assurance Manager Call Centers in Tunisia is approximately 49,854 TND (16,600 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Quality Assurance Manager Call Centers do?
A Quality Assurance Manager in call centers is responsible for ensuring that the highest level of customer service is being provided by the agents. They are responsible for monitoring and evaluating calls, chat sessions, and emails to ensure compliance with company policies and procedures. The Quality Assurance Manager also identifies areas for improvement and provides feedback and coaching to agents to enhance their performance. They develop and implement quality assurance programs, conduct regular audits, and generate reports on performance metrics.
Skills: Quality Assurance Manager, Call Center, Customer Service, Performance Evaluation, Process Improvement, Compliance Monitoring
Job industry: Customer service
Job industry: Customer service
How much does Quality Assurance Manager Call Centers make?
Salary details
How much does Quality Assurance Manager Call Centers make?Estimated Yearly Salary: 49,854 TND
Estimated Monthly Salary: 4,155 TND
Estimated Weekly Salary: 959 TND per week
Estimated Hourly Salary: 24 TND per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 48,264 TNDEstimated Monthly Salary: 4,022 TND
Estimated Weekly Salary: 928 TND per week
Estimated Hourly Salary: 23 TND per hour
Last revision of data: 2024-01-03Quality Assurance Manager Call Centers estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 16,600 USD
Estimated Monthly Salary: 1,383 USD
Estimated Weekly Salary: 319 USD per week
Estimated Hourly Salary: 8 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
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Salary comparison to National average
Tunisia, located in North Africa, is a country with a rich history and diverse culture. It has a population of approximately 11.7 million people and covers an area of about 163,610 square kilometers. The country is known for its beautiful Mediterranean coastline, ancient ruins such as Carthage and El Jem, and vibrant cities like Tunis.
Estimated national average yearly salary is 36,218 TND (12,000 USD). Value indicated is pre-tax. Below graph shows estimated Quality Assurance Manager Call Centers job salary compared to average salary in Tunisia.
Comparison shows that a person working as Quality Assurance Manager Call Centers in Tunisia earns on average:
1.38 times the average salary (or 138% of average salary).
Estimated national average yearly salary is 36,218 TND (12,000 USD). Value indicated is pre-tax. Below graph shows estimated Quality Assurance Manager Call Centers job salary compared to average salary in Tunisia.
Comparison shows that a person working as Quality Assurance Manager Call Centers in Tunisia earns on average:
1.38 times the average salary (or 138% of average salary).
Is Quality Assurance Manager Call Centers a well paid job?
Yes, our data shows that Quality Assurance Manager Call Centers is a well paid job. With years and experience the salary might increase even further, resulting in higher satisfaction.What is considered a high salary for Quality Assurance Manager Call Centers?
High salary for Quality Assurance Manager Call Centers would be somewhere between 54,839 TND and 72,288 TND. However this is an estimation based on Gaussian Distribution.How much can you save working as Quality Assurance Manager Call Centers in Tunisia?
Living in Tunisia the approximate monthly expenses are: 480 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 49,854 TND
Estimated Monthly Salary: 4,155 TND
Estimated Weekly Salary: 959 TND per week
Estimated Hourly Salary: 24 TND per hour
By working as Quality Assurance Manager Call Centers a person can save up to 903 USD per month or 10,840 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Tunisia, see costs of living in Tunisia.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Algeria, Libya. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Quality Assurance Manager Call Centers
Algeria is 19,374 USD Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in Tunisia
(376,600 TND per year, pre-tax.)
2. Cardiologist
(312,811 TND per year, pre-tax.)
(302,488 TND per year, pre-tax.)
4. Neurosurgeon
(293,764 TND per year, pre-tax.)
(292,912 TND per year, pre-tax.)
(286,225 TND per year, pre-tax.)
(285,576 TND per year, pre-tax.)
(285,444 TND per year, pre-tax.)
9. Urologist
(285,379 TND per year, pre-tax.)
10. Dermatologist
(284,690 TND per year, pre-tax.)
Data as of 2025Random salary:
Homicide detective (52,188 TND per year, pre-tax.)
Cad specialist (29,823 TND per year, pre-tax.)
Film video editor (31,510 TND per year, pre-tax.)
Industrial truck tractor operator (25,899 TND per year, pre-tax.)
Hr project specialist (32,453 TND per year, pre-tax.)
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