Home > Salary > Tunisia > Call Center Agent
A call center agent is responsible for handling incoming and outgoing customer calls on behalf of a company. They provide information, answer queries, resolve complaints, and offer support to customers. Call center agents are the first point of contact for customers, and they must possess excellent communication skills, patience, and problem-solving abilities. They use computer systems to access customer information, update records, and process orders or requests. Additionally, call center agents may be required to follow scripts or guidelines provided by the company to ensure consistent and accurate responses.
Estimated Yearly Salary: 19,031 TND
Estimated Monthly Salary: 1,586 TND
Estimated Weekly Salary: 366 TND per week
Estimated Hourly Salary: 9 TND per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 1,537 TND
Estimated Weekly Salary: 355 TND per week
Estimated Hourly Salary: 9 TND per hour
Last revision of data: 2024-01-03
Estimated Yearly Salary: 6,385 USD
Estimated Monthly Salary: 532 USD
Estimated Weekly Salary: 123 USD per week
Estimated Hourly Salary: 3 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 19,031 TND
Estimated Monthly Salary: 1,586 TND
Estimated Weekly Salary: 366 TND per week
Estimated Hourly Salary: 9 TND per hour
By working as Call Center Agent a person can save up to 52 USD per month or 625 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Tunisia, see costs of living in Tunisia.
Estimated Yearly Salary for Call Center Agent
Last revision of data: 2025-01-04
Data as of 2025
Random salary:
Public health advisor (39,116 TND per year, pre-tax.)
Gem worker (34,530 TND per year, pre-tax.)
Senior manager business analytics (70,406 TND per year, pre-tax.)
Investor relations associate (43,100 TND per year, pre-tax.)
Loan workout officer (42,563 TND per year, pre-tax.)
Call Center Agent salary in Tunisia
Average Yearly Salary of Call Center Agent in Tunisia is approximately 19,031 TND (6,385 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Call Center Agent do?
A call center agent is responsible for handling incoming and outgoing customer calls on behalf of a company. They provide information, answer queries, resolve complaints, and offer support to customers. Call center agents are the first point of contact for customers, and they must possess excellent communication skills, patience, and problem-solving abilities. They use computer systems to access customer information, update records, and process orders or requests. Additionally, call center agents may be required to follow scripts or guidelines provided by the company to ensure consistent and accurate responses.
Skills: Call center agent, Customer service, Communication skills, Problem-solving, Computer systems, Script adherence
Job industry: Customer service
Job industry: Customer service
How much does Call Center Agent make?
Salary details
How much does Call Center Agent make?Estimated Yearly Salary: 19,031 TND
Estimated Monthly Salary: 1,586 TND
Estimated Weekly Salary: 366 TND per week
Estimated Hourly Salary: 9 TND per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 18,444 TNDEstimated Monthly Salary: 1,537 TND
Estimated Weekly Salary: 355 TND per week
Estimated Hourly Salary: 9 TND per hour
Last revision of data: 2024-01-03Call Center Agent estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 6,385 USD
Estimated Monthly Salary: 532 USD
Estimated Weekly Salary: 123 USD per week
Estimated Hourly Salary: 3 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Compare salary to other countries
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Country:
Salary comparison to National average
Tunisia, located in North Africa, is a country with a rich history and diverse culture. It has a population of approximately 11.7 million people and covers an area of about 163,610 square kilometers. The country is known for its beautiful Mediterranean coastline, ancient ruins such as Carthage and El Jem, and vibrant cities like Tunis.
Estimated national average yearly salary is 36,218 TND (12,000 USD). Value indicated is pre-tax. Below graph shows estimated Call Center Agent job salary compared to average salary in Tunisia.
Comparison shows that a person working as Call Center Agent in Tunisia earns on average:
0.53 times the average salary (or 53% of average salary).
Estimated national average yearly salary is 36,218 TND (12,000 USD). Value indicated is pre-tax. Below graph shows estimated Call Center Agent job salary compared to average salary in Tunisia.
Comparison shows that a person working as Call Center Agent in Tunisia earns on average:
0.53 times the average salary (or 53% of average salary).
Is Call Center Agent a well paid job?
No, our data shows that Call Center Agent is typically not a well-paid job. The salary varies based on experience. Meaning that even though Call Center Agent might be a low paying job, with experience the salary might increase to satisfactory levels.What is considered a high salary for Call Center Agent?
High salary for Call Center Agent would be somewhere between 20,934 TND and 27,595 TND. However this is an estimation based on Gaussian Distribution.How much can you save working as Call Center Agent in Tunisia?
Living in Tunisia the approximate monthly expenses are: 480 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 19,031 TND
Estimated Monthly Salary: 1,586 TND
Estimated Weekly Salary: 366 TND per week
Estimated Hourly Salary: 9 TND per hour
By working as Call Center Agent a person can save up to 52 USD per month or 625 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Tunisia, see costs of living in Tunisia.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Algeria, Libya. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Call Center Agent
Algeria is 7,402 USD Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in Tunisia
(376,600 TND per year, pre-tax.)
2. Cardiologist
(312,811 TND per year, pre-tax.)
(302,488 TND per year, pre-tax.)
4. Neurosurgeon
(293,764 TND per year, pre-tax.)
(292,912 TND per year, pre-tax.)
(286,225 TND per year, pre-tax.)
(285,576 TND per year, pre-tax.)
(285,444 TND per year, pre-tax.)
9. Urologist
(285,379 TND per year, pre-tax.)
10. Dermatologist
(284,690 TND per year, pre-tax.)
Data as of 2025Random salary:
Public health advisor (39,116 TND per year, pre-tax.)
Gem worker (34,530 TND per year, pre-tax.)
Senior manager business analytics (70,406 TND per year, pre-tax.)
Investor relations associate (43,100 TND per year, pre-tax.)
Loan workout officer (42,563 TND per year, pre-tax.)
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