Home > Salary > Switzerland > Help Desk Associate
A Help Desk Associate is responsible for providing technical support and assistance to end-users in an organization. They troubleshoot and resolve software, hardware, and network issues through phone calls, emails, or in-person interactions. They assist users with setting up new accounts, installing software, and configuring systems. Help Desk Associates also document and track all reported incidents in a ticketing system, ensuring timely resolution and maintaining accurate records. They may escalate complex problems to higher-level support teams and collaborate with other IT professionals to identify and implement solutions. Strong communication skills, patience, and problem-solving abilities are essential for success in this role.
Estimated Yearly Salary: 62,616 CHF
Estimated Monthly Salary: 5,218 CHF
Estimated Weekly Salary: 1,204 CHF per week
Estimated Hourly Salary: 30 CHF per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 5,038 CHF
Estimated Weekly Salary: 1,163 CHF per week
Estimated Hourly Salary: 29 CHF per hour
Last revision of data: 2024-01-09
Estimated Yearly Salary: 62,423 USD
Estimated Monthly Salary: 5,202 USD
Estimated Weekly Salary: 1,200 USD per week
Estimated Hourly Salary: 30 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 62,616 CHF
Estimated Monthly Salary: 5,218 CHF
Estimated Weekly Salary: 1,204 CHF per week
Estimated Hourly Salary: 30 CHF per hour
By working as Help Desk Associate a person can save up to 1,735 USD per month or 20,821 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Switzerland, see costs of living in Switzerland.
Estimated Yearly Salary for Help Desk Associate
Last revision of data: 2025-01-04
Data as of 2025
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Help Desk Associate salary in Switzerland
Average Yearly Salary of Help Desk Associate in Switzerland is approximately 62,616 CHF (62,423 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Help Desk Associate do?

Skills: Help Desk Support, Technical Support, Troubleshooting, Customer Service, IT Support, Incident Management
Job industry: Information technology
Job industry: Information technology
How much does Help Desk Associate make?
Salary details
How much does Help Desk Associate make?Estimated Yearly Salary: 62,616 CHF
Estimated Monthly Salary: 5,218 CHF
Estimated Weekly Salary: 1,204 CHF per week
Estimated Hourly Salary: 30 CHF per hour
Comparing salary to last year:
Estimated Yearly Salary: 60,450 CHFEstimated Monthly Salary: 5,038 CHF
Estimated Weekly Salary: 1,163 CHF per week
Estimated Hourly Salary: 29 CHF per hour
Help Desk Associate estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 62,423 USD
Estimated Monthly Salary: 5,202 USD
Estimated Weekly Salary: 1,200 USD per week
Estimated Hourly Salary: 30 USD per hour
Difference in salary year over year or average salary increase is approximately
About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
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Country:
Salary comparison to National average
Switzerland, a landlocked country in Central Europe, is known for its stunning landscapes, including the Swiss Alps, picturesque lakes, and charming cities. With a population of approximately 8.6 million people, Switzerland is relatively small in size, covering an area of around 41,290 square kilometers.
Estimated national average yearly salary is 78,716 CHF (86,670 USD). Value indicated is pre-tax. Below graph shows estimated Help Desk Associate job salary compared to average salary in Switzerland.
Comparison shows that a person working as Help Desk Associate in Switzerland earns on average:
0.8 times the average salary (or 80% of average salary).
Estimated national average yearly salary is 78,716 CHF (86,670 USD). Value indicated is pre-tax. Below graph shows estimated Help Desk Associate job salary compared to average salary in Switzerland.
Comparison shows that a person working as Help Desk Associate in Switzerland earns on average:
0.8 times the average salary (or 80% of average salary).
Is Help Desk Associate a well paid job?
No / we do not have enough data to assess this.What is considered a high salary for Help Desk Associate?
High salary for Help Desk Associate would be somewhere between 68,878 CHF and 90,793 CHF. However this is an estimation based on Gaussian Distribution.How much can you save working as Help Desk Associate in Switzerland?
Living in Switzerland the approximate monthly expenses are: 3,467 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 62,616 CHF
Estimated Monthly Salary: 5,218 CHF
Estimated Weekly Salary: 1,204 CHF per week
Estimated Hourly Salary: 30 CHF per hour
By working as Help Desk Associate a person can save up to 1,735 USD per month or 20,821 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Switzerland, see costs of living in Switzerland.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Germany, France, Italy, Austria, Liechtenstein. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Help Desk Associate
Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
- 6 to 10 years of experience yields
- 11 to 15 years of experience yields
- 16 to 25 years of experience yields
- more than 25 years of experience yields
Top 10 highest salaries in Switzerland
(935,793 CHF per year, pre-tax.)
2. Cardiologist
(777,775 CHF per year, pre-tax.)
(749,848 CHF per year, pre-tax.)
(728,038 CHF per year, pre-tax.)
5. Neurosurgeon
(726,247 CHF per year, pre-tax.)
(709,748 CHF per year, pre-tax.)
7. Urologist
(708,489 CHF per year, pre-tax.)
8. Oncologist
(708,320 CHF per year, pre-tax.)
(708,260 CHF per year, pre-tax.)
(707,855 CHF per year, pre-tax.)
Random salary:
Maintenance worker (55,583 CHF per year, pre-tax.)
Ux research assistant (114,364 CHF per year, pre-tax.)
Assistant cashier (30,604 CHF per year, pre-tax.)
Academic services officer (90,935 CHF per year, pre-tax.)
Radiology director (133,543 CHF per year, pre-tax.)
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