Home > Salary > Switzerland > Customer Service Engineer
A customer service engineer is responsible for providing technical support and assistance to customers regarding the installation, operation, and maintenance of products or services. They are the primary point of contact for troubleshooting and resolving any issues that customers may encounter. This role requires a strong understanding of the product or service, excellent communication skills, and the ability to work well under pressure.
The main responsibilities of a customer service engineer include diagnosing and troubleshooting problems, providing step-by-step instructions for issue resolution, documenting customer interactions and solutions, coordinating with other departments for escalated issues, and ensuring customer satisfaction. They may also be involved in product testing, training customers on product usage, and providing feedback to improve product functionality.
Estimated Yearly Salary: 115,000 CHF
Estimated Monthly Salary: 9,583 CHF
Estimated Weekly Salary: 2,212 CHF per week
Estimated Hourly Salary: 55 CHF per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 9,263 CHF
Estimated Weekly Salary: 2,138 CHF per week
Estimated Hourly Salary: 53 CHF per hour
Last revision of data: 2024-01-09
Estimated Yearly Salary: 115,024 USD
Estimated Monthly Salary: 9,585 USD
Estimated Weekly Salary: 2,212 USD per week
Estimated Hourly Salary: 55 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
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Estimated Yearly Salary: 115,000 CHF
Estimated Monthly Salary: 9,583 CHF
Estimated Weekly Salary: 2,212 CHF per week
Estimated Hourly Salary: 55 CHF per hour
By working as Customer Service Engineer a person can save up to 6,119 USD per month or 73,422 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Switzerland, see costs of living in Switzerland.
Estimated Yearly Salary for Customer Service Engineer
Last revision of data: 2025-01-04
Data as of 2025
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Customer Service Engineer salary in Switzerland
Average Yearly Salary of Customer Service Engineer in Switzerland is approximately 115,000 CHF (115,024 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Customer Service Engineer do?

Skills: Customer Service Engineer, Technical Support, Troubleshooting, Problem Resolution, Communication Skills, Product Knowledge
Job industry: Customer service
Job industry: Customer service
How much does Customer Service Engineer make?
Salary details
How much does Customer Service Engineer make?Estimated Yearly Salary: 115,000 CHF
Estimated Monthly Salary: 9,583 CHF
Estimated Weekly Salary: 2,212 CHF per week
Estimated Hourly Salary: 55 CHF per hour
Comparing salary to last year:
Estimated Yearly Salary: 111,151 CHFEstimated Monthly Salary: 9,263 CHF
Estimated Weekly Salary: 2,138 CHF per week
Estimated Hourly Salary: 53 CHF per hour
Customer Service Engineer estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 115,024 USD
Estimated Monthly Salary: 9,585 USD
Estimated Weekly Salary: 2,212 USD per week
Estimated Hourly Salary: 55 USD per hour
Difference in salary year over year or average salary increase is approximately
About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Compare salary to other countries
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Country:
Salary comparison to National average
Switzerland, a landlocked country in Central Europe, is known for its stunning landscapes, including the Swiss Alps, picturesque lakes, and charming cities. With a population of approximately 8.6 million people, Switzerland is relatively small in size, covering an area of around 41,290 square kilometers.
Estimated national average yearly salary is 78,716 CHF (86,670 USD). Value indicated is pre-tax. Below graph shows estimated Customer Service Engineer job salary compared to average salary in Switzerland.
Comparison shows that a person working as Customer Service Engineer in Switzerland earns on average:
1.46 times the average salary (or 146% of average salary).
Estimated national average yearly salary is 78,716 CHF (86,670 USD). Value indicated is pre-tax. Below graph shows estimated Customer Service Engineer job salary compared to average salary in Switzerland.
Comparison shows that a person working as Customer Service Engineer in Switzerland earns on average:
1.46 times the average salary (or 146% of average salary).
Is Customer Service Engineer a well paid job?
Yes, our data shows that Customer Service Engineer is a well paid job. With years and experience the salary might increase even further, resulting in higher satisfaction.What is considered a high salary for Customer Service Engineer?
High salary for Customer Service Engineer would be somewhere between 126,500 CHF and 166,750 CHF. However this is an estimation based on Gaussian Distribution.How much can you save working as Customer Service Engineer in Switzerland?
Living in Switzerland the approximate monthly expenses are: 3,467 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 115,000 CHF
Estimated Monthly Salary: 9,583 CHF
Estimated Weekly Salary: 2,212 CHF per week
Estimated Hourly Salary: 55 CHF per hour
By working as Customer Service Engineer a person can save up to 6,119 USD per month or 73,422 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Switzerland, see costs of living in Switzerland.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Germany, France, Italy, Austria, Liechtenstein. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Customer Service Engineer
Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
- 6 to 10 years of experience yields
- 11 to 15 years of experience yields
- 16 to 25 years of experience yields
- more than 25 years of experience yields
Top 10 highest salaries in Switzerland
(935,793 CHF per year, pre-tax.)
2. Cardiologist
(777,775 CHF per year, pre-tax.)
(749,848 CHF per year, pre-tax.)
(728,038 CHF per year, pre-tax.)
5. Neurosurgeon
(726,247 CHF per year, pre-tax.)
(709,748 CHF per year, pre-tax.)
7. Urologist
(708,489 CHF per year, pre-tax.)
8. Oncologist
(708,320 CHF per year, pre-tax.)
(708,260 CHF per year, pre-tax.)
(707,855 CHF per year, pre-tax.)
Random salary:
Airport operations manager (115,051 CHF per year, pre-tax.)
Product strategy director (233,026 CHF per year, pre-tax.)
Product development manager marketing (118,862 CHF per year, pre-tax.)
Data management specialist (82,651 CHF per year, pre-tax.)
It business partner (117,286 CHF per year, pre-tax.)
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