Home > Salary > Switzerland > Call Center Manager
A call center manager is responsible for overseeing the operations and performance of a call center team. They ensure that all customer inquiries and issues are handled efficiently and effectively. The manager sets performance goals, monitors call center metrics, and implements strategies to improve customer service and productivity. They also develop and train the call center staff, create work schedules, and handle escalated customer complaints. Additionally, the call center manager analyzes data and generates reports to evaluate the overall performance of the team and make necessary improvements.
Estimated Yearly Salary: 106,756 CHF
Estimated Monthly Salary: 8,896 CHF
Estimated Weekly Salary: 2,053 CHF per week
Estimated Hourly Salary: 51 CHF per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 8,613 CHF
Estimated Weekly Salary: 1,988 CHF per week
Estimated Hourly Salary: 50 CHF per hour
Last revision of data: 2024-01-03
Estimated Yearly Salary: 106,779 USD
Estimated Monthly Salary: 8,898 USD
Estimated Weekly Salary: 2,053 USD per week
Estimated Hourly Salary: 51 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
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Estimated Yearly Salary: 106,756 CHF
Estimated Monthly Salary: 8,896 CHF
Estimated Weekly Salary: 2,053 CHF per week
Estimated Hourly Salary: 51 CHF per hour
By working as Call Center Manager a person can save up to 5,431 USD per month or 65,177 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Switzerland, see costs of living in Switzerland.
Estimated Yearly Salary for Call Center Manager
Last revision of data: 2025-01-04
Data as of 2025
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Call Center Manager salary in Switzerland
Average Yearly Salary of Call Center Manager in Switzerland is approximately 106,756 CHF (106,779 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Call Center Manager do?

Skills: Call center management, Customer service, Team leadership, Performance monitoring, Problem-solving, Communication skills
Job industry: Customer service
Job industry: Customer service
How much does Call Center Manager make?
Salary details
How much does Call Center Manager make?Estimated Yearly Salary: 106,756 CHF
Estimated Monthly Salary: 8,896 CHF
Estimated Weekly Salary: 2,053 CHF per week
Estimated Hourly Salary: 51 CHF per hour
Comparing salary to last year:
Estimated Yearly Salary: 103,351 CHFEstimated Monthly Salary: 8,613 CHF
Estimated Weekly Salary: 1,988 CHF per week
Estimated Hourly Salary: 50 CHF per hour
Call Center Manager estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 106,779 USD
Estimated Monthly Salary: 8,898 USD
Estimated Weekly Salary: 2,053 USD per week
Estimated Hourly Salary: 51 USD per hour
Difference in salary year over year or average salary increase is approximately
About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
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Country:
Salary comparison to National average
Switzerland, a landlocked country in Central Europe, is known for its stunning landscapes, including the Swiss Alps, picturesque lakes, and charming cities. With a population of approximately 8.6 million people, Switzerland is relatively small in size, covering an area of around 41,290 square kilometers.
Estimated national average yearly salary is 78,716 CHF (86,670 USD). Value indicated is pre-tax. Below graph shows estimated Call Center Manager job salary compared to average salary in Switzerland.
Comparison shows that a person working as Call Center Manager in Switzerland earns on average:
1.36 times the average salary (or 136% of average salary).
Estimated national average yearly salary is 78,716 CHF (86,670 USD). Value indicated is pre-tax. Below graph shows estimated Call Center Manager job salary compared to average salary in Switzerland.
Comparison shows that a person working as Call Center Manager in Switzerland earns on average:
1.36 times the average salary (or 136% of average salary).
Is Call Center Manager a well paid job?
Yes, our data shows that Call Center Manager is a well paid job. With years and experience the salary might increase even further, resulting in higher satisfaction.What is considered a high salary for Call Center Manager?
High salary for Call Center Manager would be somewhere between 117,432 CHF and 154,796 CHF. However this is an estimation based on Gaussian Distribution.How much can you save working as Call Center Manager in Switzerland?
Living in Switzerland the approximate monthly expenses are: 3,467 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 106,756 CHF
Estimated Monthly Salary: 8,896 CHF
Estimated Weekly Salary: 2,053 CHF per week
Estimated Hourly Salary: 51 CHF per hour
By working as Call Center Manager a person can save up to 5,431 USD per month or 65,177 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Switzerland, see costs of living in Switzerland.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Germany, France, Italy, Austria, Liechtenstein. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Call Center Manager
Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
- 6 to 10 years of experience yields
- 11 to 15 years of experience yields
- 16 to 25 years of experience yields
- more than 25 years of experience yields
Top 10 highest salaries in Switzerland
(935,793 CHF per year, pre-tax.)
2. Cardiologist
(777,775 CHF per year, pre-tax.)
(749,848 CHF per year, pre-tax.)
(728,038 CHF per year, pre-tax.)
5. Neurosurgeon
(726,247 CHF per year, pre-tax.)
(709,748 CHF per year, pre-tax.)
7. Urologist
(708,489 CHF per year, pre-tax.)
8. Oncologist
(708,320 CHF per year, pre-tax.)
(708,260 CHF per year, pre-tax.)
(707,855 CHF per year, pre-tax.)
Random salary:
Town planner (108,138 CHF per year, pre-tax.)
Access control installer (54,314 CHF per year, pre-tax.)
Model maker (78,000 CHF per year, pre-tax.)
Psychoanalyst (117,286 CHF per year, pre-tax.)
Job superintendent (96,821 CHF per year, pre-tax.)
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