Call Center Manager salary in Switzerland

Average Yearly Salary of Call Center Manager in Switzerland is approximately 106,756 CHF (106,779 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.

What does Call Center Manager do?

A call center manager is responsible for overseeing the operations and performance of a call center team. They ensure that all customer inquiries and issues are handled efficiently and effectively. The manager sets performance goals, monitors call center metrics, and implements strategies to improve customer service and productivity. They also develop and train the call center staff, create work schedules, and handle escalated customer complaints. Additionally, the call center manager analyzes data and generates reports to evaluate the overall performance of the team and make necessary improvements.

Skills: Call center management, Customer service, Team leadership, Performance monitoring, Problem-solving, Communication skills
Job industry: Customer service

How much does Call Center Manager make?

Difference in salary year over year or average salary increase is approximately 3 %


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Salary comparison to National average

Is Call Center Manager a well paid job?

Yes, our data shows that Call Center Manager is a well paid job. With years and experience the salary might increase even further, resulting in higher satisfaction.

What is considered a high salary for Call Center Manager?

High salary for Call Center Manager would be somewhere between 117,432 CHF and 154,796 CHF. However this is an estimation based on Gaussian Distribution.

How much can you save working as Call Center Manager in Switzerland?

Living in Switzerland the approximate monthly expenses are: 3,467 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.

Estimated Yearly Salary: 106,756 CHF
Estimated Monthly Salary: 8,896 CHF
Estimated Weekly Salary: 2,053 CHF per week
Estimated Hourly Salary: 51 CHF per hour
By working as Call Center Manager a person can save up to 5,431 USD per month or 65,177 USD yearly. Values are pre-tax.

NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.

For more information regarding expenses in Switzerland, see costs of living in Switzerland.

Salary comparison to region and neighbouring coutries

Country's neighbours are: Germany, France, Italy, Austria, Liechtenstein.
To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).

Estimated Yearly Salary for Call Center Manager

Last revision of data: 2025-01-04

Salary increase per years of experience

Based on data available the salary increase per years of experience is as following

0 years (beginner) equals base salary

1 to 5 years of experience yields +12% salary increase

6 to 10 years of experience yields +25% salary increase

11 to 15 years of experience yields +16% salary increase

16 to 25 years of experience yields +9% salary increase

more than 25 years of experience yields +10% salary increase

NOTE: Details based on limited set of data. Percentages may vary. The salary increase over years of experience can vary widely based on factors such as job industry, job role, location, company size, and individual performance. To gain even larger increase in salary one is advised to switch jobs and / or employer.

Top 10 highest salaries in Switzerland

Data as of 2025

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