Home > Salary > Sweden > Quality Assurance Manager Call Centers
A Quality Assurance Manager in call centers is responsible for ensuring that the highest level of customer service is being provided by the agents. They are responsible for monitoring and evaluating calls, chat sessions, and emails to ensure compliance with company policies and procedures. The Quality Assurance Manager also identifies areas for improvement and provides feedback and coaching to agents to enhance their performance. They develop and implement quality assurance programs, conduct regular audits, and generate reports on performance metrics.
Estimated Yearly Salary: 964,248 SEK
Estimated Monthly Salary: 80,354 SEK
Estimated Weekly Salary: 18,543 SEK per week
Estimated Hourly Salary: 464 SEK per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 77,413 SEK
Estimated Weekly Salary: 17,865 SEK per week
Estimated Hourly Salary: 447 SEK per hour
Last revision of data: 2024-01-06
Estimated Yearly Salary: 87,252 USD
Estimated Monthly Salary: 7,271 USD
Estimated Weekly Salary: 1,678 USD per week
Estimated Hourly Salary: 42 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 964,248 SEK
Estimated Monthly Salary: 80,354 SEK
Estimated Weekly Salary: 18,543 SEK per week
Estimated Hourly Salary: 464 SEK per hour
By working as Quality Assurance Manager Call Centers a person can save up to 4,751 USD per month or 57,017 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Sweden, see costs of living in Sweden.
Estimated Yearly Salary for Quality Assurance Manager Call Centers
Last revision of data: 2025-01-04
Data as of 2025
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Quality Assurance Manager Call Centers salary in Sweden
Average Yearly Salary of Quality Assurance Manager Call Centers in Sweden is approximately 964,248 SEK (87,252 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Quality Assurance Manager Call Centers do?
A Quality Assurance Manager in call centers is responsible for ensuring that the highest level of customer service is being provided by the agents. They are responsible for monitoring and evaluating calls, chat sessions, and emails to ensure compliance with company policies and procedures. The Quality Assurance Manager also identifies areas for improvement and provides feedback and coaching to agents to enhance their performance. They develop and implement quality assurance programs, conduct regular audits, and generate reports on performance metrics.
Skills: Quality Assurance Manager, Call Center, Customer Service, Performance Evaluation, Process Improvement, Compliance Monitoring
Job industry: Customer service
Job industry: Customer service
How much does Quality Assurance Manager Call Centers make?
Salary details
How much does Quality Assurance Manager Call Centers make?Estimated Yearly Salary: 964,248 SEK
Estimated Monthly Salary: 80,354 SEK
Estimated Weekly Salary: 18,543 SEK per week
Estimated Hourly Salary: 464 SEK per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 928,961 SEKEstimated Monthly Salary: 77,413 SEK
Estimated Weekly Salary: 17,865 SEK per week
Estimated Hourly Salary: 447 SEK per hour
Last revision of data: 2024-01-06Quality Assurance Manager Call Centers estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 87,252 USD
Estimated Monthly Salary: 7,271 USD
Estimated Weekly Salary: 1,678 USD per week
Estimated Hourly Salary: 42 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Compare salary to other countries
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Country:
Salary comparison to National average
Sweden is a Scandinavian country located in Northern Europe. With a population of about 10 million people, it is known for its high standard of living and social welfare system. The country covers an area of approximately 450,000 square kilometers, making it the third-largest country in the European Union.
Estimated national average yearly salary is 619,985 SEK (62,990 USD). Value indicated is pre-tax. Below graph shows estimated Quality Assurance Manager Call Centers job salary compared to average salary in Sweden.
Comparison shows that a person working as Quality Assurance Manager Call Centers in Sweden earns on average:
1.56 times the average salary (or 156% of average salary).
Estimated national average yearly salary is 619,985 SEK (62,990 USD). Value indicated is pre-tax. Below graph shows estimated Quality Assurance Manager Call Centers job salary compared to average salary in Sweden.
Comparison shows that a person working as Quality Assurance Manager Call Centers in Sweden earns on average:
1.56 times the average salary (or 156% of average salary).
Is Quality Assurance Manager Call Centers a well paid job?
Yes, our data shows that Quality Assurance Manager Call Centers is a well paid job. With years and experience the salary might increase even further, resulting in higher satisfaction.What is considered a high salary for Quality Assurance Manager Call Centers?
High salary for Quality Assurance Manager Call Centers would be somewhere between 1,060,673 SEK and 1,398,160 SEK. However this is an estimation based on Gaussian Distribution.How much can you save working as Quality Assurance Manager Call Centers in Sweden?
Living in Sweden the approximate monthly expenses are: 2,520 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 964,248 SEK
Estimated Monthly Salary: 80,354 SEK
Estimated Weekly Salary: 18,543 SEK per week
Estimated Hourly Salary: 464 SEK per hour
By working as Quality Assurance Manager Call Centers a person can save up to 4,751 USD per month or 57,017 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Sweden, see costs of living in Sweden.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Norway, Finland, Denmark. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Quality Assurance Manager Call Centers
Norway is 132,588 USD
Finland is 75,344 USD
Denmark is 101,557 USD Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in Sweden
(7,223,053 SEK per year, pre-tax.)
2. Cardiologist
(6,013,052 SEK per year, pre-tax.)
(5,814,859 SEK per year, pre-tax.)
4. Neurosurgeon
(5,644,125 SEK per year, pre-tax.)
(5,623,491 SEK per year, pre-tax.)
(5,514,530 SEK per year, pre-tax.)
(5,504,834 SEK per year, pre-tax.)
(5,496,013 SEK per year, pre-tax.)
9. Oncologist
(5,491,612 SEK per year, pre-tax.)
(5,485,345 SEK per year, pre-tax.)
Data as of 2025Random salary:
Assistant restaurant manager (591,856 SEK per year, pre-tax.)
Hr generalist i (604,197 SEK per year, pre-tax.)
Manufacturing technician laser welding (468,259 SEK per year, pre-tax.)
Youth pastor (528,671 SEK per year, pre-tax.)
Dietary cook (272,798 SEK per year, pre-tax.)
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