Home > Salary > Sweden > Call Center Manager
A call center manager is responsible for overseeing the operations and performance of a call center team. They ensure that all customer inquiries and issues are handled efficiently and effectively. The manager sets performance goals, monitors call center metrics, and implements strategies to improve customer service and productivity. They also develop and train the call center staff, create work schedules, and handle escalated customer complaints. Additionally, the call center manager analyzes data and generates reports to evaluate the overall performance of the team and make necessary improvements.
Estimated Yearly Salary: 827,753 SEK
Estimated Monthly Salary: 68,979 SEK
Estimated Weekly Salary: 15,918 SEK per week
Estimated Hourly Salary: 398 SEK per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 66,714 SEK
Estimated Weekly Salary: 15,396 SEK per week
Estimated Hourly Salary: 385 SEK per hour
Last revision of data: 2024-01-05
Estimated Yearly Salary: 75,409 USD
Estimated Monthly Salary: 6,284 USD
Estimated Weekly Salary: 1,450 USD per week
Estimated Hourly Salary: 36 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 827,753 SEK
Estimated Monthly Salary: 68,979 SEK
Estimated Weekly Salary: 15,918 SEK per week
Estimated Hourly Salary: 398 SEK per hour
By working as Call Center Manager a person can save up to 3,764 USD per month or 45,174 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Sweden, see costs of living in Sweden.
Estimated Yearly Salary for Call Center Manager
Last revision of data: 2025-01-04
Data as of 2025
Random salary:
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Call Center Manager salary in Sweden
Average Yearly Salary of Call Center Manager in Sweden is approximately 827,753 SEK (75,409 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Call Center Manager do?
A call center manager is responsible for overseeing the operations and performance of a call center team. They ensure that all customer inquiries and issues are handled efficiently and effectively. The manager sets performance goals, monitors call center metrics, and implements strategies to improve customer service and productivity. They also develop and train the call center staff, create work schedules, and handle escalated customer complaints. Additionally, the call center manager analyzes data and generates reports to evaluate the overall performance of the team and make necessary improvements.
Skills: Call center management, Customer service, Team leadership, Performance monitoring, Problem-solving, Communication skills
Job industry: Customer service
Job industry: Customer service
How much does Call Center Manager make?
Salary details
How much does Call Center Manager make?Estimated Yearly Salary: 827,753 SEK
Estimated Monthly Salary: 68,979 SEK
Estimated Weekly Salary: 15,918 SEK per week
Estimated Hourly Salary: 398 SEK per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 800,569 SEKEstimated Monthly Salary: 66,714 SEK
Estimated Weekly Salary: 15,396 SEK per week
Estimated Hourly Salary: 385 SEK per hour
Last revision of data: 2024-01-05Call Center Manager estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 75,409 USD
Estimated Monthly Salary: 6,284 USD
Estimated Weekly Salary: 1,450 USD per week
Estimated Hourly Salary: 36 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Compare salary to other countries
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Country:
Salary comparison to National average
Sweden is a Scandinavian country located in Northern Europe. With a population of about 10 million people, it is known for its high standard of living and social welfare system. The country covers an area of approximately 450,000 square kilometers, making it the third-largest country in the European Union.
Estimated national average yearly salary is 619,985 SEK (62,990 USD). Value indicated is pre-tax. Below graph shows estimated Call Center Manager job salary compared to average salary in Sweden.
Comparison shows that a person working as Call Center Manager in Sweden earns on average:
1.34 times the average salary (or 134% of average salary).
Estimated national average yearly salary is 619,985 SEK (62,990 USD). Value indicated is pre-tax. Below graph shows estimated Call Center Manager job salary compared to average salary in Sweden.
Comparison shows that a person working as Call Center Manager in Sweden earns on average:
1.34 times the average salary (or 134% of average salary).
Is Call Center Manager a well paid job?
Yes, our data shows that Call Center Manager is a well paid job. With years and experience the salary might increase even further, resulting in higher satisfaction.What is considered a high salary for Call Center Manager?
High salary for Call Center Manager would be somewhere between 910,528 SEK and 1,200,242 SEK. However this is an estimation based on Gaussian Distribution.How much can you save working as Call Center Manager in Sweden?
Living in Sweden the approximate monthly expenses are: 2,520 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 827,753 SEK
Estimated Monthly Salary: 68,979 SEK
Estimated Weekly Salary: 15,918 SEK per week
Estimated Hourly Salary: 398 SEK per hour
By working as Call Center Manager a person can save up to 3,764 USD per month or 45,174 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Sweden, see costs of living in Sweden.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Norway, Finland, Denmark. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Call Center Manager
Norway is 114,431 USD
Finland is 65,085 USD
Denmark is 87,495 USD Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in Sweden
(7,223,053 SEK per year, pre-tax.)
2. Cardiologist
(6,013,052 SEK per year, pre-tax.)
(5,814,859 SEK per year, pre-tax.)
4. Neurosurgeon
(5,644,125 SEK per year, pre-tax.)
(5,623,491 SEK per year, pre-tax.)
(5,514,530 SEK per year, pre-tax.)
(5,504,834 SEK per year, pre-tax.)
(5,496,013 SEK per year, pre-tax.)
9. Oncologist
(5,491,612 SEK per year, pre-tax.)
(5,485,345 SEK per year, pre-tax.)
Data as of 2025Random salary:
Uc engineer (1,077,296 SEK per year, pre-tax.)
Casting coordinator (686,526 SEK per year, pre-tax.)
International trade analyst (669,582 SEK per year, pre-tax.)
Repossessor (431,336 SEK per year, pre-tax.)
Pediatric physical therapist (731,581 SEK per year, pre-tax.)
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