Home > Salary > Sweden > Call Center Agent
A call center agent is responsible for handling incoming and outgoing customer calls on behalf of a company. They provide information, answer queries, resolve complaints, and offer support to customers. Call center agents are the first point of contact for customers, and they must possess excellent communication skills, patience, and problem-solving abilities. They use computer systems to access customer information, update records, and process orders or requests. Additionally, call center agents may be required to follow scripts or guidelines provided by the company to ensure consistent and accurate responses.
Estimated Yearly Salary: 366,452 SEK
Estimated Monthly Salary: 30,538 SEK
Estimated Weekly Salary: 7,047 SEK per week
Estimated Hourly Salary: 176 SEK per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 29,581 SEK
Estimated Weekly Salary: 6,826 SEK per week
Estimated Hourly Salary: 171 SEK per hour
Last revision of data: 2024-01-06
Estimated Yearly Salary: 33,334 USD
Estimated Monthly Salary: 2,778 USD
Estimated Weekly Salary: 641 USD per week
Estimated Hourly Salary: 16 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 366,452 SEK
Estimated Monthly Salary: 30,538 SEK
Estimated Weekly Salary: 7,047 SEK per week
Estimated Hourly Salary: 176 SEK per hour
By working as Call Center Agent a person can save up to 258 USD per month or 3,099 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Sweden, see costs of living in Sweden.
Estimated Yearly Salary for Call Center Agent
Last revision of data: 2025-01-04
Data as of 2025
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Call Center Agent salary in Sweden
Average Yearly Salary of Call Center Agent in Sweden is approximately 366,452 SEK (33,334 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Call Center Agent do?
A call center agent is responsible for handling incoming and outgoing customer calls on behalf of a company. They provide information, answer queries, resolve complaints, and offer support to customers. Call center agents are the first point of contact for customers, and they must possess excellent communication skills, patience, and problem-solving abilities. They use computer systems to access customer information, update records, and process orders or requests. Additionally, call center agents may be required to follow scripts or guidelines provided by the company to ensure consistent and accurate responses.
Skills: Call center agent, Customer service, Communication skills, Problem-solving, Computer systems, Script adherence
Job industry: Customer service
Job industry: Customer service
How much does Call Center Agent make?
Salary details
How much does Call Center Agent make?Estimated Yearly Salary: 366,452 SEK
Estimated Monthly Salary: 30,538 SEK
Estimated Weekly Salary: 7,047 SEK per week
Estimated Hourly Salary: 176 SEK per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 354,970 SEKEstimated Monthly Salary: 29,581 SEK
Estimated Weekly Salary: 6,826 SEK per week
Estimated Hourly Salary: 171 SEK per hour
Last revision of data: 2024-01-06Call Center Agent estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 33,334 USD
Estimated Monthly Salary: 2,778 USD
Estimated Weekly Salary: 641 USD per week
Estimated Hourly Salary: 16 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Compare salary to other countries
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Country:
Salary comparison to National average
Sweden is a Scandinavian country located in Northern Europe. With a population of about 10 million people, it is known for its high standard of living and social welfare system. The country covers an area of approximately 450,000 square kilometers, making it the third-largest country in the European Union.
Estimated national average yearly salary is 619,985 SEK (62,990 USD). Value indicated is pre-tax. Below graph shows estimated Call Center Agent job salary compared to average salary in Sweden.
Comparison shows that a person working as Call Center Agent in Sweden earns on average:
0.59 times the average salary (or 59% of average salary).
Estimated national average yearly salary is 619,985 SEK (62,990 USD). Value indicated is pre-tax. Below graph shows estimated Call Center Agent job salary compared to average salary in Sweden.
Comparison shows that a person working as Call Center Agent in Sweden earns on average:
0.59 times the average salary (or 59% of average salary).
Is Call Center Agent a well paid job?
No, our data shows that Call Center Agent is typically not a well-paid job. The salary varies based on experience. Meaning that even though Call Center Agent might be a low paying job, with experience the salary might increase to satisfactory levels.What is considered a high salary for Call Center Agent?
High salary for Call Center Agent would be somewhere between 403,097 SEK and 531,355 SEK. However this is an estimation based on Gaussian Distribution.How much can you save working as Call Center Agent in Sweden?
Living in Sweden the approximate monthly expenses are: 2,520 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 366,452 SEK
Estimated Monthly Salary: 30,538 SEK
Estimated Weekly Salary: 7,047 SEK per week
Estimated Hourly Salary: 176 SEK per hour
By working as Call Center Agent a person can save up to 258 USD per month or 3,099 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Sweden, see costs of living in Sweden.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Norway, Finland, Denmark. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Call Center Agent
Norway is 50,605 USD
Finland is 28,733 USD
Denmark is 38,678 USD Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in Sweden
(7,223,053 SEK per year, pre-tax.)
2. Cardiologist
(6,013,052 SEK per year, pre-tax.)
(5,814,859 SEK per year, pre-tax.)
4. Neurosurgeon
(5,644,125 SEK per year, pre-tax.)
(5,623,491 SEK per year, pre-tax.)
(5,514,530 SEK per year, pre-tax.)
(5,504,834 SEK per year, pre-tax.)
(5,496,013 SEK per year, pre-tax.)
9. Oncologist
(5,491,612 SEK per year, pre-tax.)
(5,485,345 SEK per year, pre-tax.)
Data as of 2025Random salary:
Commissions analyst (764,602 SEK per year, pre-tax.)
Atmospheric space scientist (880,381 SEK per year, pre-tax.)
Vice president (vp), acquisitions (1,850,365 SEK per year, pre-tax.)
Training coordinator (564,188 SEK per year, pre-tax.)
Kennel supervisor dog boarding (343,792 SEK per year, pre-tax.)
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