Home > Salary > Sweden > Call Agent
A call agent, also known as a call center agent or customer service representative, is responsible for handling incoming and outgoing phone calls on behalf of a company or organization. Their main role is to address customer inquiries, resolve complaints, provide information, and offer assistance in a professional and courteous manner. Call agents may work in various industries such as telecommunications, banking, retail, or healthcare.
The job requires excellent communication and problem-solving skills to effectively handle a wide range of customer issues. Call agents must be able to multitask, navigate computer systems, and document customer interactions accurately. They may also be required to meet specific performance metrics such as call volume, customer satisfaction ratings, or sales targets.
Estimated Yearly Salary: 312,938 SEK
Estimated Monthly Salary: 26,078 SEK
Estimated Weekly Salary: 6,018 SEK per week
Estimated Hourly Salary: 150 SEK per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 25,175 SEK
Estimated Weekly Salary: 5,810 SEK per week
Estimated Hourly Salary: 145 SEK per hour
Last revision of data: 2024-01-03
Estimated Yearly Salary: 28,359 USD
Estimated Monthly Salary: 2,363 USD
Estimated Weekly Salary: 545 USD per week
Estimated Hourly Salary: 14 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 312,938 SEK
Estimated Monthly Salary: 26,078 SEK
Estimated Weekly Salary: 6,018 SEK per week
Estimated Hourly Salary: 150 SEK per hour
Our data indicates that by working as Call Agent you will not be able to save much money and will likely need to make adjustments to your lifestyle to go comfortably through the month.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Sweden, see costs of living in Sweden.
Estimated Yearly Salary for Call Agent
Last revision of data: 2025-01-04
Data as of 2025
Random salary:
Daily operations manager (339,650 SEK per year, pre-tax.)
Household appliance repairer (279,389 SEK per year, pre-tax.)
Farmer field crop (354,970 SEK per year, pre-tax.)
Senior concept artist (1,471,431 SEK per year, pre-tax.)
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Call Agent salary in Sweden
Average Yearly Salary of Call Agent in Sweden is approximately 312,938 SEK (28,359 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Call Agent do?
A call agent, also known as a call center agent or customer service representative, is responsible for handling incoming and outgoing phone calls on behalf of a company or organization. Their main role is to address customer inquiries, resolve complaints, provide information, and offer assistance in a professional and courteous manner. Call agents may work in various industries such as telecommunications, banking, retail, or healthcare.
The job requires excellent communication and problem-solving skills to effectively handle a wide range of customer issues. Call agents must be able to multitask, navigate computer systems, and document customer interactions accurately. They may also be required to meet specific performance metrics such as call volume, customer satisfaction ratings, or sales targets.
Skills: Customer service, Communication skills, Problem-solving, Multitasking, Computer proficiency, Performance metrics.
Job industry: Customer service
Job industry: Customer service
How much does Call Agent make?
Salary details
How much does Call Agent make?Estimated Yearly Salary: 312,938 SEK
Estimated Monthly Salary: 26,078 SEK
Estimated Weekly Salary: 6,018 SEK per week
Estimated Hourly Salary: 150 SEK per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 302,104 SEKEstimated Monthly Salary: 25,175 SEK
Estimated Weekly Salary: 5,810 SEK per week
Estimated Hourly Salary: 145 SEK per hour
Last revision of data: 2024-01-03Call Agent estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 28,359 USD
Estimated Monthly Salary: 2,363 USD
Estimated Weekly Salary: 545 USD per week
Estimated Hourly Salary: 14 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Compare salary to other countries
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Country:
Salary comparison to National average
Sweden is a Scandinavian country located in Northern Europe. With a population of about 10 million people, it is known for its high standard of living and social welfare system. The country covers an area of approximately 450,000 square kilometers, making it the third-largest country in the European Union.
Estimated national average yearly salary is 619,985 SEK (62,990 USD). Value indicated is pre-tax. Below graph shows estimated Call Agent job salary compared to average salary in Sweden.
Comparison shows that a person working as Call Agent in Sweden earns on average:
0.5 times the average salary (or 50% of average salary).
Estimated national average yearly salary is 619,985 SEK (62,990 USD). Value indicated is pre-tax. Below graph shows estimated Call Agent job salary compared to average salary in Sweden.
Comparison shows that a person working as Call Agent in Sweden earns on average:
0.5 times the average salary (or 50% of average salary).
Is Call Agent a well paid job?
No / we do not have enough data to assess this.What is considered a high salary for Call Agent?
High salary for Call Agent would be somewhere between 344,232 SEK and 453,760 SEK. However this is an estimation based on Gaussian Distribution.How much can you save working as Call Agent in Sweden?
Living in Sweden the approximate monthly expenses are: 2,520 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 312,938 SEK
Estimated Monthly Salary: 26,078 SEK
Estimated Weekly Salary: 6,018 SEK per week
Estimated Hourly Salary: 150 SEK per hour
Our data indicates that by working as Call Agent you will not be able to save much money and will likely need to make adjustments to your lifestyle to go comfortably through the month.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Sweden, see costs of living in Sweden.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Norway, Finland, Denmark. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Call Agent
Norway is 43,145 USD
Finland is 24,566 USD
Denmark is 32,939 USD Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in Sweden
(7,223,053 SEK per year, pre-tax.)
2. Cardiologist
(6,013,052 SEK per year, pre-tax.)
(5,814,859 SEK per year, pre-tax.)
4. Neurosurgeon
(5,644,125 SEK per year, pre-tax.)
(5,623,491 SEK per year, pre-tax.)
(5,514,530 SEK per year, pre-tax.)
(5,504,834 SEK per year, pre-tax.)
(5,496,013 SEK per year, pre-tax.)
9. Oncologist
(5,491,612 SEK per year, pre-tax.)
(5,485,345 SEK per year, pre-tax.)
Data as of 2025Random salary:
Daily operations manager (339,650 SEK per year, pre-tax.)
Household appliance repairer (279,389 SEK per year, pre-tax.)
Farmer field crop (354,970 SEK per year, pre-tax.)
Senior concept artist (1,471,431 SEK per year, pre-tax.)
Vehicle mechanic (522,684 SEK per year, pre-tax.)
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