Home > Salary > Sudan > Quality Assurance Manager Call Centers
A Quality Assurance Manager in call centers is responsible for ensuring that the highest level of customer service is being provided by the agents. They are responsible for monitoring and evaluating calls, chat sessions, and emails to ensure compliance with company policies and procedures. The Quality Assurance Manager also identifies areas for improvement and provides feedback and coaching to agents to enhance their performance. They develop and implement quality assurance programs, conduct regular audits, and generate reports on performance metrics.
Estimated Yearly Salary: 691,017 SDG
Estimated Monthly Salary: 57,585 SDG
Estimated Weekly Salary: 13,289 SDG per week
Estimated Hourly Salary: 332 SDG per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 55,536 SDG
Estimated Weekly Salary: 12,816 SDG per week
Estimated Hourly Salary: 320 SDG per hour
Last revision of data: 2024-01-05
Estimated Yearly Salary: 1,051 USD
Estimated Monthly Salary: 88 USD
Estimated Weekly Salary: 20 USD per week
Estimated Hourly Salary: 1 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 691,017 SDG
Estimated Monthly Salary: 57,585 SDG
Estimated Weekly Salary: 13,289 SDG per week
Estimated Hourly Salary: 332 SDG per hour
By working as Quality Assurance Manager Call Centers a person can save up to 57 USD per month or 686 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Sudan, see costs of living in Sudan.
Estimated Yearly Salary for Quality Assurance Manager Call Centers
Last revision of data: 2025-01-04
Data as of 2025
Random salary:
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Quality Assurance Manager Call Centers salary in Sudan
Average Yearly Salary of Quality Assurance Manager Call Centers in Sudan is approximately 691,017 SDG (1,051 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Quality Assurance Manager Call Centers do?
A Quality Assurance Manager in call centers is responsible for ensuring that the highest level of customer service is being provided by the agents. They are responsible for monitoring and evaluating calls, chat sessions, and emails to ensure compliance with company policies and procedures. The Quality Assurance Manager also identifies areas for improvement and provides feedback and coaching to agents to enhance their performance. They develop and implement quality assurance programs, conduct regular audits, and generate reports on performance metrics.
Skills: Quality Assurance Manager, Call Center, Customer Service, Performance Evaluation, Process Improvement, Compliance Monitoring
Job industry: Customer service
Job industry: Customer service
How much does Quality Assurance Manager Call Centers make?
Salary details
How much does Quality Assurance Manager Call Centers make?Estimated Yearly Salary: 691,017 SDG
Estimated Monthly Salary: 57,585 SDG
Estimated Weekly Salary: 13,289 SDG per week
Estimated Hourly Salary: 332 SDG per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 666,426 SDGEstimated Monthly Salary: 55,536 SDG
Estimated Weekly Salary: 12,816 SDG per week
Estimated Hourly Salary: 320 SDG per hour
Last revision of data: 2024-01-05Quality Assurance Manager Call Centers estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 1,051 USD
Estimated Monthly Salary: 88 USD
Estimated Weekly Salary: 20 USD per week
Estimated Hourly Salary: 1 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Compare salary to other countries
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Country:
Salary comparison to National average
Sudan is a country located in northeastern Africa. It has a diverse population comprising of approximately 43 million people. With an area of about 1.88 million square kilometers, Sudan is the third-largest country in Africa. It shares borders with several countries including Egypt, Ethiopia, and South Sudan.
Estimated national average yearly salary is 456,122 SDG (760 USD). Value indicated is pre-tax. Below graph shows estimated Quality Assurance Manager Call Centers job salary compared to average salary in Sudan.
Comparison shows that a person working as Quality Assurance Manager Call Centers in Sudan earns on average:
1.51 times the average salary (or 151% of average salary).
Estimated national average yearly salary is 456,122 SDG (760 USD). Value indicated is pre-tax. Below graph shows estimated Quality Assurance Manager Call Centers job salary compared to average salary in Sudan.
Comparison shows that a person working as Quality Assurance Manager Call Centers in Sudan earns on average:
1.51 times the average salary (or 151% of average salary).
Is Quality Assurance Manager Call Centers a well paid job?
Yes, our data shows that Quality Assurance Manager Call Centers is a well paid job. With years and experience the salary might increase even further, resulting in higher satisfaction.What is considered a high salary for Quality Assurance Manager Call Centers?
High salary for Quality Assurance Manager Call Centers would be somewhere between 760,119 SDG and 1,001,975 SDG. However this is an estimation based on Gaussian Distribution.How much can you save working as Quality Assurance Manager Call Centers in Sudan?
Living in Sudan the approximate monthly expenses are: 30 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 691,017 SDG
Estimated Monthly Salary: 57,585 SDG
Estimated Weekly Salary: 13,289 SDG per week
Estimated Hourly Salary: 332 SDG per hour
By working as Quality Assurance Manager Call Centers a person can save up to 57 USD per month or 686 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Sudan, see costs of living in Sudan.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Egypt, Libya, Chad, Central African Republic, South Sudan, Ethiopia, Eritrea. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Quality Assurance Manager Call Centers
Egypt is 5,705 USD
Ethiopia is 2,668 USD Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in Sudan
(5,202,743 SDG per year, pre-tax.)
2. Cardiologist
(4,312,384 SDG per year, pre-tax.)
(4,186,864 SDG per year, pre-tax.)
4. Neurosurgeon
(4,050,391 SDG per year, pre-tax.)
(4,037,932 SDG per year, pre-tax.)
(3,946,495 SDG per year, pre-tax.)
(3,944,580 SDG per year, pre-tax.)
8. Oncologist
(3,943,308 SDG per year, pre-tax.)
(3,940,001 SDG per year, pre-tax.)
(3,931,263 SDG per year, pre-tax.)
Data as of 2025Random salary:
Implementation consultant (601,960 SDG per year, pre-tax.)
Army sergeant armor (489,295 SDG per year, pre-tax.)
Lead slot technician (374,088 SDG per year, pre-tax.)
Loan processing manager (431,135 SDG per year, pre-tax.)
Residence supervisor (378,701 SDG per year, pre-tax.)
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Salary details presented on optisalary.com are meant for reference purposes only. Our data is sourced through multiple sources and may not always be up to date. Users should verify salary information through other means before making financial commitments. The figures listed here may fluctuate due to factors such as company policies, experience levels, and demand shifts. We do not guarantee that the information displayed is error-free. By using optisalary.com, you accept that salary information is presented 'as is' and without assurances.
Salary details presented on this website are meant for reference use exclusively. Our data comes from various inputs and may not always be up to date. Users must verify salary information independently before making financial decisions. The figures listed here may change due to factors such as company policies, experience levels, and demand shifts. We do not guarantee that the data provided is flawless. By using this website, you accept that salary information is presented 'as is' and without assurances.