Home > Salary > Sudan > It Help Desk Agent
An IT Help Desk Agent is responsible for providing technical assistance and support to end-users regarding computer systems, hardware, software, and network-related issues. They respond to inquiries, diagnose and troubleshoot problems, and offer solutions or workarounds to ensure the smooth operation of computer systems. This role involves documenting and tracking user requests, escalating complex issues to appropriate teams, and following up with users to ensure their problems are resolved satisfactorily. IT Help Desk Agents may also be involved in setting up new user accounts, installing and configuring software, and providing basic training on computer systems.
Estimated Yearly Salary: 348,948 SDG
Estimated Monthly Salary: 29,079 SDG
Estimated Weekly Salary: 6,711 SDG per week
Estimated Hourly Salary: 168 SDG per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 28,013 SDG
Estimated Weekly Salary: 6,465 SDG per week
Estimated Hourly Salary: 162 SDG per hour
Last revision of data: 2024-01-09
Estimated Yearly Salary: 530 USD
Estimated Monthly Salary: 44 USD
Estimated Weekly Salary: 10 USD per week
Estimated Hourly Salary: 0 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 348,948 SDG
Estimated Monthly Salary: 29,079 SDG
Estimated Weekly Salary: 6,711 SDG per week
Estimated Hourly Salary: 168 SDG per hour
By working as It Help Desk Agent a person can save up to 14 USD per month or 165 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Sudan, see costs of living in Sudan.
Estimated Yearly Salary for It Help Desk Agent
Last revision of data: 2025-01-04
Data as of 2025
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It Help Desk Agent salary in Sudan
Average Yearly Salary of It Help Desk Agent in Sudan is approximately 348,948 SDG (530 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does It Help Desk Agent do?
An IT Help Desk Agent is responsible for providing technical assistance and support to end-users regarding computer systems, hardware, software, and network-related issues. They respond to inquiries, diagnose and troubleshoot problems, and offer solutions or workarounds to ensure the smooth operation of computer systems. This role involves documenting and tracking user requests, escalating complex issues to appropriate teams, and following up with users to ensure their problems are resolved satisfactorily. IT Help Desk Agents may also be involved in setting up new user accounts, installing and configuring software, and providing basic training on computer systems.
Skills: IT Support, Technical Assistance, Troubleshooting, Customer Service, Computer Systems, Software Installation
Job industry: Information technology
Job industry: Information technology
How much does It Help Desk Agent make?
Salary details
How much does It Help Desk Agent make?Estimated Yearly Salary: 348,948 SDG
Estimated Monthly Salary: 29,079 SDG
Estimated Weekly Salary: 6,711 SDG per week
Estimated Hourly Salary: 168 SDG per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 336,156 SDGEstimated Monthly Salary: 28,013 SDG
Estimated Weekly Salary: 6,465 SDG per week
Estimated Hourly Salary: 162 SDG per hour
Last revision of data: 2024-01-09It Help Desk Agent estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 530 USD
Estimated Monthly Salary: 44 USD
Estimated Weekly Salary: 10 USD per week
Estimated Hourly Salary: 0 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Compare salary to other countries
Please type in your occupation and select desired country to see latest trends in salaries.
Country:
Salary comparison to National average
Sudan is a country located in northeastern Africa. It has a diverse population comprising of approximately 43 million people. With an area of about 1.88 million square kilometers, Sudan is the third-largest country in Africa. It shares borders with several countries including Egypt, Ethiopia, and South Sudan.
Estimated national average yearly salary is 456,122 SDG (760 USD). Value indicated is pre-tax. Below graph shows estimated It Help Desk Agent job salary compared to average salary in Sudan.
Comparison shows that a person working as It Help Desk Agent in Sudan earns on average:
0.77 times the average salary (or 77% of average salary).
Estimated national average yearly salary is 456,122 SDG (760 USD). Value indicated is pre-tax. Below graph shows estimated It Help Desk Agent job salary compared to average salary in Sudan.
Comparison shows that a person working as It Help Desk Agent in Sudan earns on average:
0.77 times the average salary (or 77% of average salary).
Is It Help Desk Agent a well paid job?
No, our data shows that It Help Desk Agent is typically not a well-paid job. The salary varies based on experience. Meaning that even though It Help Desk Agent might be a low paying job, with experience the salary might increase to satisfactory levels.What is considered a high salary for It Help Desk Agent?
High salary for It Help Desk Agent would be somewhere between 383,843 SDG and 505,975 SDG. However this is an estimation based on Gaussian Distribution.How much can you save working as It Help Desk Agent in Sudan?
Living in Sudan the approximate monthly expenses are: 30 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 348,948 SDG
Estimated Monthly Salary: 29,079 SDG
Estimated Weekly Salary: 6,711 SDG per week
Estimated Hourly Salary: 168 SDG per hour
By working as It Help Desk Agent a person can save up to 14 USD per month or 165 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Sudan, see costs of living in Sudan.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Egypt, Libya, Chad, Central African Republic, South Sudan, Ethiopia, Eritrea. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for It Help Desk Agent
Egypt is 2,864 USD
Ethiopia is 1,344 USD Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in Sudan
(5,202,743 SDG per year, pre-tax.)
2. Cardiologist
(4,312,384 SDG per year, pre-tax.)
(4,186,864 SDG per year, pre-tax.)
4. Neurosurgeon
(4,050,391 SDG per year, pre-tax.)
(4,037,932 SDG per year, pre-tax.)
(3,946,495 SDG per year, pre-tax.)
(3,944,580 SDG per year, pre-tax.)
8. Oncologist
(3,943,308 SDG per year, pre-tax.)
(3,940,001 SDG per year, pre-tax.)
(3,931,263 SDG per year, pre-tax.)
Data as of 2025Random salary:
Service operations director (608,786 SDG per year, pre-tax.)
Senior lead tutor autistic children (325,588 SDG per year, pre-tax.)
Photographer medical (338,332 SDG per year, pre-tax.)
Marketing and publicity associate (476,766 SDG per year, pre-tax.)
Activity director (313,920 SDG per year, pre-tax.)
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