Home > Salary > Sudan > Help Desk Manager It
A Help Desk Manager in IT is responsible for overseeing the day-to-day operations of a help desk team, ensuring smooth and efficient resolution of technical issues faced by end-users. They supervise a team of support technicians, assign tasks, and provide guidance and training when needed. The Help Desk Manager also plays a crucial role in maintaining service level agreements, monitoring performance metrics, and identifying areas for improvement. They are responsible for implementing best practices and ensuring that customer satisfaction is achieved through effective communication and timely problem resolution. Additionally, they may collaborate with other IT teams to escalate complex issues and coordinate with vendors for hardware and software procurement.
Estimated Yearly Salary: 673,182 SDG
Estimated Monthly Salary: 56,099 SDG
Estimated Weekly Salary: 12,946 SDG per week
Estimated Hourly Salary: 324 SDG per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 54,173 SDG
Estimated Weekly Salary: 12,501 SDG per week
Estimated Hourly Salary: 313 SDG per hour
Last revision of data: 2024-01-03
Estimated Yearly Salary: 1,032 USD
Estimated Monthly Salary: 86 USD
Estimated Weekly Salary: 20 USD per week
Estimated Hourly Salary: 0 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 673,182 SDG
Estimated Monthly Salary: 56,099 SDG
Estimated Weekly Salary: 12,946 SDG per week
Estimated Hourly Salary: 324 SDG per hour
By working as Help Desk Manager It a person can save up to 56 USD per month or 667 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Sudan, see costs of living in Sudan.
Estimated Yearly Salary for Help Desk Manager It
Last revision of data: 2025-01-04
Data as of 2025
Random salary:
Team lead software development (1,112,226 SDG per year, pre-tax.)
Yield engineer (953,532 SDG per year, pre-tax.)
Senior teller (221,666 SDG per year, pre-tax.)
Batch heat treat operator (325,272 SDG per year, pre-tax.)
Occupational therapy aide (247,201 SDG per year, pre-tax.)
Help Desk Manager It salary in Sudan
Average Yearly Salary of Help Desk Manager It in Sudan is approximately 673,182 SDG (1,032 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Help Desk Manager It do?
A Help Desk Manager in IT is responsible for overseeing the day-to-day operations of a help desk team, ensuring smooth and efficient resolution of technical issues faced by end-users. They supervise a team of support technicians, assign tasks, and provide guidance and training when needed. The Help Desk Manager also plays a crucial role in maintaining service level agreements, monitoring performance metrics, and identifying areas for improvement. They are responsible for implementing best practices and ensuring that customer satisfaction is achieved through effective communication and timely problem resolution. Additionally, they may collaborate with other IT teams to escalate complex issues and coordinate with vendors for hardware and software procurement.
Skills: Help Desk Manager, IT Support, Technical Troubleshooting, Customer Service, Team Management, Incident Resolution
Job industry: Information technology
Job industry: Information technology
How much does Help Desk Manager It make?
Salary details
How much does Help Desk Manager It make?Estimated Yearly Salary: 673,182 SDG
Estimated Monthly Salary: 56,099 SDG
Estimated Weekly Salary: 12,946 SDG per week
Estimated Hourly Salary: 324 SDG per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 650,076 SDGEstimated Monthly Salary: 54,173 SDG
Estimated Weekly Salary: 12,501 SDG per week
Estimated Hourly Salary: 313 SDG per hour
Last revision of data: 2024-01-03Help Desk Manager It estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 1,032 USD
Estimated Monthly Salary: 86 USD
Estimated Weekly Salary: 20 USD per week
Estimated Hourly Salary: 0 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Compare salary to other countries
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Country:
Salary comparison to National average
Sudan is a country located in northeastern Africa. It has a diverse population comprising of approximately 43 million people. With an area of about 1.88 million square kilometers, Sudan is the third-largest country in Africa. It shares borders with several countries including Egypt, Ethiopia, and South Sudan.
Estimated national average yearly salary is 456,122 SDG (760 USD). Value indicated is pre-tax. Below graph shows estimated Help Desk Manager It job salary compared to average salary in Sudan.
Comparison shows that a person working as Help Desk Manager It in Sudan earns on average:
1.48 times the average salary (or 148% of average salary).
Estimated national average yearly salary is 456,122 SDG (760 USD). Value indicated is pre-tax. Below graph shows estimated Help Desk Manager It job salary compared to average salary in Sudan.
Comparison shows that a person working as Help Desk Manager It in Sudan earns on average:
1.48 times the average salary (or 148% of average salary).
Is Help Desk Manager It a well paid job?
Yes, our data shows that Help Desk Manager It is a well paid job. With years and experience the salary might increase even further, resulting in higher satisfaction.What is considered a high salary for Help Desk Manager It?
High salary for Help Desk Manager It would be somewhere between 740,500 SDG and 976,114 SDG. However this is an estimation based on Gaussian Distribution.How much can you save working as Help Desk Manager It in Sudan?
Living in Sudan the approximate monthly expenses are: 30 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 673,182 SDG
Estimated Monthly Salary: 56,099 SDG
Estimated Weekly Salary: 12,946 SDG per week
Estimated Hourly Salary: 324 SDG per hour
By working as Help Desk Manager It a person can save up to 56 USD per month or 667 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Sudan, see costs of living in Sudan.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Egypt, Libya, Chad, Central African Republic, South Sudan, Ethiopia, Eritrea. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Help Desk Manager It
Egypt is 5,532 USD
Ethiopia is 2,606 USD Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in Sudan
(5,202,743 SDG per year, pre-tax.)
2. Cardiologist
(4,312,384 SDG per year, pre-tax.)
(4,186,864 SDG per year, pre-tax.)
4. Neurosurgeon
(4,050,391 SDG per year, pre-tax.)
(4,037,932 SDG per year, pre-tax.)
(3,946,495 SDG per year, pre-tax.)
(3,944,580 SDG per year, pre-tax.)
8. Oncologist
(3,943,308 SDG per year, pre-tax.)
(3,940,001 SDG per year, pre-tax.)
(3,931,263 SDG per year, pre-tax.)
Data as of 2025Random salary:
Team lead software development (1,112,226 SDG per year, pre-tax.)
Yield engineer (953,532 SDG per year, pre-tax.)
Senior teller (221,666 SDG per year, pre-tax.)
Batch heat treat operator (325,272 SDG per year, pre-tax.)
Occupational therapy aide (247,201 SDG per year, pre-tax.)
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