Home > Salary > Sudan > Customer Service Engineer
A customer service engineer is responsible for providing technical support and assistance to customers regarding the installation, operation, and maintenance of products or services. They are the primary point of contact for troubleshooting and resolving any issues that customers may encounter. This role requires a strong understanding of the product or service, excellent communication skills, and the ability to work well under pressure.
The main responsibilities of a customer service engineer include diagnosing and troubleshooting problems, providing step-by-step instructions for issue resolution, documenting customer interactions and solutions, coordinating with other departments for escalated issues, and ensuring customer satisfaction. They may also be involved in product testing, training customers on product usage, and providing feedback to improve product functionality.
Estimated Yearly Salary: 641,375 SDG
Estimated Monthly Salary: 53,448 SDG
Estimated Weekly Salary: 12,334 SDG per week
Estimated Hourly Salary: 308 SDG per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 51,448 SDG
Estimated Weekly Salary: 11,873 SDG per week
Estimated Hourly Salary: 297 SDG per hour
Last revision of data: 2024-01-07
Estimated Yearly Salary: 977 USD
Estimated Monthly Salary: 81 USD
Estimated Weekly Salary: 19 USD per week
Estimated Hourly Salary: 0 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 641,375 SDG
Estimated Monthly Salary: 53,448 SDG
Estimated Weekly Salary: 12,334 SDG per week
Estimated Hourly Salary: 308 SDG per hour
By working as Customer Service Engineer a person can save up to 51 USD per month or 612 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Sudan, see costs of living in Sudan.
Estimated Yearly Salary for Customer Service Engineer
Last revision of data: 2025-01-04
Data as of 2025
Random salary:
Hr benefits manager (427,423 SDG per year, pre-tax.)
Senior level and layout designer (729,795 SDG per year, pre-tax.)
Art supervisor manager (749,846 SDG per year, pre-tax.)
Meat department supervisor (427,644 SDG per year, pre-tax.)
Entomologist (354,772 SDG per year, pre-tax.)
Customer Service Engineer salary in Sudan
Average Yearly Salary of Customer Service Engineer in Sudan is approximately 641,375 SDG (977 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Customer Service Engineer do?
A customer service engineer is responsible for providing technical support and assistance to customers regarding the installation, operation, and maintenance of products or services. They are the primary point of contact for troubleshooting and resolving any issues that customers may encounter. This role requires a strong understanding of the product or service, excellent communication skills, and the ability to work well under pressure.
The main responsibilities of a customer service engineer include diagnosing and troubleshooting problems, providing step-by-step instructions for issue resolution, documenting customer interactions and solutions, coordinating with other departments for escalated issues, and ensuring customer satisfaction. They may also be involved in product testing, training customers on product usage, and providing feedback to improve product functionality.
Skills: Customer Service Engineer, Technical Support, Troubleshooting, Problem Resolution, Communication Skills, Product Knowledge
Job industry: Customer service
Job industry: Customer service
How much does Customer Service Engineer make?
Salary details
How much does Customer Service Engineer make?Estimated Yearly Salary: 641,375 SDG
Estimated Monthly Salary: 53,448 SDG
Estimated Weekly Salary: 12,334 SDG per week
Estimated Hourly Salary: 308 SDG per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 617,376 SDGEstimated Monthly Salary: 51,448 SDG
Estimated Weekly Salary: 11,873 SDG per week
Estimated Hourly Salary: 297 SDG per hour
Last revision of data: 2024-01-07Customer Service Engineer estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 977 USD
Estimated Monthly Salary: 81 USD
Estimated Weekly Salary: 19 USD per week
Estimated Hourly Salary: 0 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Compare salary to other countries
Please type in your occupation and select desired country to see latest trends in salaries.
Country:
Salary comparison to National average
Sudan is a country located in northeastern Africa. It has a diverse population comprising of approximately 43 million people. With an area of about 1.88 million square kilometers, Sudan is the third-largest country in Africa. It shares borders with several countries including Egypt, Ethiopia, and South Sudan.
Estimated national average yearly salary is 456,122 SDG (760 USD). Value indicated is pre-tax. Below graph shows estimated Customer Service Engineer job salary compared to average salary in Sudan.
Comparison shows that a person working as Customer Service Engineer in Sudan earns on average:
1.41 times the average salary (or 141% of average salary).
Estimated national average yearly salary is 456,122 SDG (760 USD). Value indicated is pre-tax. Below graph shows estimated Customer Service Engineer job salary compared to average salary in Sudan.
Comparison shows that a person working as Customer Service Engineer in Sudan earns on average:
1.41 times the average salary (or 141% of average salary).
Is Customer Service Engineer a well paid job?
Yes, our data shows that Customer Service Engineer is a well paid job. With years and experience the salary might increase even further, resulting in higher satisfaction.What is considered a high salary for Customer Service Engineer?
High salary for Customer Service Engineer would be somewhere between 705,513 SDG and 929,994 SDG. However this is an estimation based on Gaussian Distribution.How much can you save working as Customer Service Engineer in Sudan?
Living in Sudan the approximate monthly expenses are: 30 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 641,375 SDG
Estimated Monthly Salary: 53,448 SDG
Estimated Weekly Salary: 12,334 SDG per week
Estimated Hourly Salary: 308 SDG per hour
By working as Customer Service Engineer a person can save up to 51 USD per month or 612 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Sudan, see costs of living in Sudan.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Egypt, Libya, Chad, Central African Republic, South Sudan, Ethiopia, Eritrea. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Customer Service Engineer
Egypt is 5,274 USD
Ethiopia is 2,474 USD Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in Sudan
(5,202,743 SDG per year, pre-tax.)
2. Cardiologist
(4,312,384 SDG per year, pre-tax.)
(4,186,864 SDG per year, pre-tax.)
4. Neurosurgeon
(4,050,391 SDG per year, pre-tax.)
(4,037,932 SDG per year, pre-tax.)
(3,946,495 SDG per year, pre-tax.)
(3,944,580 SDG per year, pre-tax.)
8. Oncologist
(3,943,308 SDG per year, pre-tax.)
(3,940,001 SDG per year, pre-tax.)
(3,931,263 SDG per year, pre-tax.)
Data as of 2025Random salary:
Hr benefits manager (427,423 SDG per year, pre-tax.)
Senior level and layout designer (729,795 SDG per year, pre-tax.)
Art supervisor manager (749,846 SDG per year, pre-tax.)
Meat department supervisor (427,644 SDG per year, pre-tax.)
Entomologist (354,772 SDG per year, pre-tax.)
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