Home > Salary > Sudan > Call Center Team Lead
A call center team lead is responsible for supervising a team of customer service representatives in a call center environment. They play a crucial role in ensuring smooth operations, maintaining high-quality customer interactions, and meeting performance targets. The team lead provides guidance and support to the team, monitors call quality, conducts performance evaluations, and identifies areas for improvement. They handle escalated customer issues, resolve conflicts, and make decisions to enhance customer satisfaction. Additionally, they collaborate with other departments to address customer concerns and provide regular reports on team performance to management.
Estimated Yearly Salary: 369,452 SDG
Estimated Monthly Salary: 30,788 SDG
Estimated Weekly Salary: 7,105 SDG per week
Estimated Hourly Salary: 178 SDG per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 29,812 SDG
Estimated Weekly Salary: 6,880 SDG per week
Estimated Hourly Salary: 172 SDG per hour
Last revision of data: 2024-01-08
Estimated Yearly Salary: 567 USD
Estimated Monthly Salary: 47 USD
Estimated Weekly Salary: 11 USD per week
Estimated Hourly Salary: 0 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 369,452 SDG
Estimated Monthly Salary: 30,788 SDG
Estimated Weekly Salary: 7,105 SDG per week
Estimated Hourly Salary: 178 SDG per hour
By working as Call Center Team Lead a person can save up to 17 USD per month or 202 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Sudan, see costs of living in Sudan.
Estimated Yearly Salary for Call Center Team Lead
Last revision of data: 2025-01-04
Data as of 2025
Random salary:
Electrical contractor (565,351 SDG per year, pre-tax.)
Vice president (vp), real estate acquisitions (1,305,384 SDG per year, pre-tax.)
Hair salon assistant (161,212 SDG per year, pre-tax.)
Food service director (407,271 SDG per year, pre-tax.)
Apartment manager (392,161 SDG per year, pre-tax.)
Call Center Team Lead salary in Sudan
Average Yearly Salary of Call Center Team Lead in Sudan is approximately 369,452 SDG (567 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Call Center Team Lead do?
A call center team lead is responsible for supervising a team of customer service representatives in a call center environment. They play a crucial role in ensuring smooth operations, maintaining high-quality customer interactions, and meeting performance targets. The team lead provides guidance and support to the team, monitors call quality, conducts performance evaluations, and identifies areas for improvement. They handle escalated customer issues, resolve conflicts, and make decisions to enhance customer satisfaction. Additionally, they collaborate with other departments to address customer concerns and provide regular reports on team performance to management.
Skills: Call Center Team Lead, Customer Service, Supervision, Performance Management, Conflict Resolution, Customer Satisfaction
Job industry: Customer service
Job industry: Customer service
How much does Call Center Team Lead make?
Salary details
How much does Call Center Team Lead make?Estimated Yearly Salary: 369,452 SDG
Estimated Monthly Salary: 30,788 SDG
Estimated Weekly Salary: 7,105 SDG per week
Estimated Hourly Salary: 178 SDG per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 357,738 SDGEstimated Monthly Salary: 29,812 SDG
Estimated Weekly Salary: 6,880 SDG per week
Estimated Hourly Salary: 172 SDG per hour
Last revision of data: 2024-01-08Call Center Team Lead estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 567 USD
Estimated Monthly Salary: 47 USD
Estimated Weekly Salary: 11 USD per week
Estimated Hourly Salary: 0 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Compare salary to other countries
Please type in your occupation and select desired country to see latest trends in salaries.
Country:
Salary comparison to National average
Sudan is a country located in northeastern Africa. It has a diverse population comprising of approximately 43 million people. With an area of about 1.88 million square kilometers, Sudan is the third-largest country in Africa. It shares borders with several countries including Egypt, Ethiopia, and South Sudan.
Estimated national average yearly salary is 456,122 SDG (760 USD). Value indicated is pre-tax. Below graph shows estimated Call Center Team Lead job salary compared to average salary in Sudan.
Comparison shows that a person working as Call Center Team Lead in Sudan earns on average:
0.81 times the average salary (or 81% of average salary).
Estimated national average yearly salary is 456,122 SDG (760 USD). Value indicated is pre-tax. Below graph shows estimated Call Center Team Lead job salary compared to average salary in Sudan.
Comparison shows that a person working as Call Center Team Lead in Sudan earns on average:
0.81 times the average salary (or 81% of average salary).
Is Call Center Team Lead a well paid job?
No / we do not have enough data to assess this.What is considered a high salary for Call Center Team Lead?
High salary for Call Center Team Lead would be somewhere between 406,397 SDG and 535,705 SDG. However this is an estimation based on Gaussian Distribution.How much can you save working as Call Center Team Lead in Sudan?
Living in Sudan the approximate monthly expenses are: 30 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 369,452 SDG
Estimated Monthly Salary: 30,788 SDG
Estimated Weekly Salary: 7,105 SDG per week
Estimated Hourly Salary: 178 SDG per hour
By working as Call Center Team Lead a person can save up to 17 USD per month or 202 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Sudan, see costs of living in Sudan.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Egypt, Libya, Chad, Central African Republic, South Sudan, Ethiopia, Eritrea. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Call Center Team Lead
Egypt is 3,053 USD
Ethiopia is 1,427 USD Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in Sudan
(5,202,743 SDG per year, pre-tax.)
2. Cardiologist
(4,312,384 SDG per year, pre-tax.)
(4,186,864 SDG per year, pre-tax.)
4. Neurosurgeon
(4,050,391 SDG per year, pre-tax.)
(4,037,932 SDG per year, pre-tax.)
(3,946,495 SDG per year, pre-tax.)
(3,944,580 SDG per year, pre-tax.)
8. Oncologist
(3,943,308 SDG per year, pre-tax.)
(3,940,001 SDG per year, pre-tax.)
(3,931,263 SDG per year, pre-tax.)
Data as of 2025Random salary:
Electrical contractor (565,351 SDG per year, pre-tax.)
Vice president (vp), real estate acquisitions (1,305,384 SDG per year, pre-tax.)
Hair salon assistant (161,212 SDG per year, pre-tax.)
Food service director (407,271 SDG per year, pre-tax.)
Apartment manager (392,161 SDG per year, pre-tax.)
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