Home > Salary > Sudan > Call Center Analyst
A call center analyst is responsible for analyzing and evaluating the performance of a call center operation. They gather and analyze data related to call volumes, call durations, customer satisfaction, and other key metrics to identify trends and patterns. Based on their analysis, they provide recommendations and insights to improve the efficiency and effectiveness of the call center.
The role of a call center analyst involves monitoring call center activities in real-time, identifying areas of improvement, and implementing strategies to enhance customer service. They may also be involved in training call center agents, developing performance metrics, and creating reports for management.
Estimated Yearly Salary: 370,190 SDG
Estimated Monthly Salary: 30,849 SDG
Estimated Weekly Salary: 7,119 SDG per week
Estimated Hourly Salary: 178 SDG per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 29,812 SDG
Estimated Weekly Salary: 6,880 SDG per week
Estimated Hourly Salary: 172 SDG per hour
Last revision of data: 2024-01-07
Estimated Yearly Salary: 567 USD
Estimated Monthly Salary: 47 USD
Estimated Weekly Salary: 11 USD per week
Estimated Hourly Salary: 0 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 370,190 SDG
Estimated Monthly Salary: 30,849 SDG
Estimated Weekly Salary: 7,119 SDG per week
Estimated Hourly Salary: 178 SDG per hour
By working as Call Center Analyst a person can save up to 17 USD per month or 202 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Sudan, see costs of living in Sudan.
Estimated Yearly Salary for Call Center Analyst
Last revision of data: 2025-01-04
Data as of 2025
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Call Center Analyst salary in Sudan
Average Yearly Salary of Call Center Analyst in Sudan is approximately 370,190 SDG (567 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Call Center Analyst do?
A call center analyst is responsible for analyzing and evaluating the performance of a call center operation. They gather and analyze data related to call volumes, call durations, customer satisfaction, and other key metrics to identify trends and patterns. Based on their analysis, they provide recommendations and insights to improve the efficiency and effectiveness of the call center.
The role of a call center analyst involves monitoring call center activities in real-time, identifying areas of improvement, and implementing strategies to enhance customer service. They may also be involved in training call center agents, developing performance metrics, and creating reports for management.
Skills: Call center analyst, Data analysis, Performance evaluation, Customer service, Call center operations, Trend analysis
Job industry: Customer service
Job industry: Customer service
How much does Call Center Analyst make?
Salary details
How much does Call Center Analyst make?Estimated Yearly Salary: 370,190 SDG
Estimated Monthly Salary: 30,849 SDG
Estimated Weekly Salary: 7,119 SDG per week
Estimated Hourly Salary: 178 SDG per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 357,738 SDGEstimated Monthly Salary: 29,812 SDG
Estimated Weekly Salary: 6,880 SDG per week
Estimated Hourly Salary: 172 SDG per hour
Last revision of data: 2024-01-07Call Center Analyst estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 567 USD
Estimated Monthly Salary: 47 USD
Estimated Weekly Salary: 11 USD per week
Estimated Hourly Salary: 0 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Compare salary to other countries
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Country:
Salary comparison to National average
Sudan is a country located in northeastern Africa. It has a diverse population comprising of approximately 43 million people. With an area of about 1.88 million square kilometers, Sudan is the third-largest country in Africa. It shares borders with several countries including Egypt, Ethiopia, and South Sudan.
Estimated national average yearly salary is 456,122 SDG (760 USD). Value indicated is pre-tax. Below graph shows estimated Call Center Analyst job salary compared to average salary in Sudan.
Comparison shows that a person working as Call Center Analyst in Sudan earns on average:
0.81 times the average salary (or 81% of average salary).
Estimated national average yearly salary is 456,122 SDG (760 USD). Value indicated is pre-tax. Below graph shows estimated Call Center Analyst job salary compared to average salary in Sudan.
Comparison shows that a person working as Call Center Analyst in Sudan earns on average:
0.81 times the average salary (or 81% of average salary).
Is Call Center Analyst a well paid job?
No / we do not have enough data to assess this.What is considered a high salary for Call Center Analyst?
High salary for Call Center Analyst would be somewhere between 407,209 SDG and 536,776 SDG. However this is an estimation based on Gaussian Distribution.How much can you save working as Call Center Analyst in Sudan?
Living in Sudan the approximate monthly expenses are: 30 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 370,190 SDG
Estimated Monthly Salary: 30,849 SDG
Estimated Weekly Salary: 7,119 SDG per week
Estimated Hourly Salary: 178 SDG per hour
By working as Call Center Analyst a person can save up to 17 USD per month or 202 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Sudan, see costs of living in Sudan.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Egypt, Libya, Chad, Central African Republic, South Sudan, Ethiopia, Eritrea. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Call Center Analyst
Egypt is 3,060 USD
Ethiopia is 1,424 USD Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in Sudan
(5,202,743 SDG per year, pre-tax.)
2. Cardiologist
(4,312,384 SDG per year, pre-tax.)
(4,186,864 SDG per year, pre-tax.)
4. Neurosurgeon
(4,050,391 SDG per year, pre-tax.)
(4,037,932 SDG per year, pre-tax.)
(3,946,495 SDG per year, pre-tax.)
(3,944,580 SDG per year, pre-tax.)
8. Oncologist
(3,943,308 SDG per year, pre-tax.)
(3,940,001 SDG per year, pre-tax.)
(3,931,263 SDG per year, pre-tax.)
Data as of 2025Random salary:
Nail artist (221,666 SDG per year, pre-tax.)
School social worker (350,529 SDG per year, pre-tax.)
Assisted living manager (309,551 SDG per year, pre-tax.)
Behavior analyst (633,726 SDG per year, pre-tax.)
Senior strategy manager (882,421 SDG per year, pre-tax.)
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