Home > Salary > Sri Lanka > Technical Support Assistant
A technical support assistant is responsible for providing assistance and resolving technical issues faced by customers or clients. They are knowledgeable about the products or services offered by the company and provide troubleshooting guidance either over the phone, through email, or via live chat. They diagnose and analyze problems, offer step-by-step instructions to resolve issues, and escalate complex cases to higher-level technicians if necessary. Technical support assistants also maintain customer records, document solutions, and update knowledge bases to ensure accurate and up-to-date information is available to the team and customers. They possess excellent communication skills, patience, and a strong understanding of computer systems and software applications.
Estimated Yearly Salary: 1,275,114 LKR
Estimated Monthly Salary: 106,260 LKR
Estimated Weekly Salary: 24,521 LKR per week
Estimated Hourly Salary: 613 LKR per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 102,567 LKR
Estimated Weekly Salary: 23,669 LKR per week
Estimated Hourly Salary: 592 LKR per hour
Last revision of data: 2024-01-08
Estimated Yearly Salary: 3,671 USD
Estimated Monthly Salary: 306 USD
Estimated Weekly Salary: 71 USD per week
Estimated Hourly Salary: 2 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 1,275,114 LKR
Estimated Monthly Salary: 106,260 LKR
Estimated Weekly Salary: 24,521 LKR per week
Estimated Hourly Salary: 613 LKR per hour
By working as Technical Support Assistant a person can save up to 82 USD per month or 978 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Sri Lanka, see costs of living in Sri Lanka.
Estimated Yearly Salary for Technical Support Assistant
Last revision of data: 2025-01-04
Data as of 2025
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Technical Support Assistant salary in Sri Lanka
Average Yearly Salary of Technical Support Assistant in Sri Lanka is approximately 1,275,114 LKR (3,671 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Technical Support Assistant do?

Skills: Technical Support, Customer Service, Troubleshooting, Communication Skills, Problem Solving, Computer Systems
Job industry: Information technology
Job industry: Information technology
How much does Technical Support Assistant make?
Salary details
How much does Technical Support Assistant make?Estimated Yearly Salary: 1,275,114 LKR
Estimated Monthly Salary: 106,260 LKR
Estimated Weekly Salary: 24,521 LKR per week
Estimated Hourly Salary: 613 LKR per hour
Comparing salary to last year:
Estimated Yearly Salary: 1,230,809 LKREstimated Monthly Salary: 102,567 LKR
Estimated Weekly Salary: 23,669 LKR per week
Estimated Hourly Salary: 592 LKR per hour
Technical Support Assistant estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 3,671 USD
Estimated Monthly Salary: 306 USD
Estimated Weekly Salary: 71 USD per week
Estimated Hourly Salary: 2 USD per hour
Difference in salary year over year or average salary increase is approximately
About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Compare salary to other countries
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Country:
Salary comparison to National average
Sri Lanka, officially known as the Democratic Socialist Republic of Sri Lanka, is an island country located in South Asia. It has a population of approximately 21 million people and covers an area of around 65,610 square kilometers. The country is known for its diverse landscapes, including sandy beaches, lush forests, and scenic mountains.
Estimated national average yearly salary is 1,785,046 LKR (5,610 USD). Value indicated is pre-tax. Below graph shows estimated Technical Support Assistant job salary compared to average salary in Sri Lanka.
Comparison shows that a person working as Technical Support Assistant in Sri Lanka earns on average:
0.71 times the average salary (or 71% of average salary).
Estimated national average yearly salary is 1,785,046 LKR (5,610 USD). Value indicated is pre-tax. Below graph shows estimated Technical Support Assistant job salary compared to average salary in Sri Lanka.
Comparison shows that a person working as Technical Support Assistant in Sri Lanka earns on average:
0.71 times the average salary (or 71% of average salary).
Is Technical Support Assistant a well paid job?
No, our data shows that Technical Support Assistant is typically not a well-paid job. The salary varies based on experience. Meaning that even though Technical Support Assistant might be a low paying job, with experience the salary might increase to satisfactory levels.What is considered a high salary for Technical Support Assistant?
High salary for Technical Support Assistant would be somewhere between 1,402,625 LKR and 1,848,915 LKR. However this is an estimation based on Gaussian Distribution.How much can you save working as Technical Support Assistant in Sri Lanka?
Living in Sri Lanka the approximate monthly expenses are: 224 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 1,275,114 LKR
Estimated Monthly Salary: 106,260 LKR
Estimated Weekly Salary: 24,521 LKR per week
Estimated Hourly Salary: 613 LKR per hour
By working as Technical Support Assistant a person can save up to 82 USD per month or 978 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Sri Lanka, see costs of living in Sri Lanka.
Salary comparison to region and neighbouring coutries
Country's neighbours are: India, Maldives. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Technical Support Assistant
Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
- 6 to 10 years of experience yields
- 11 to 15 years of experience yields
- 16 to 25 years of experience yields
- more than 25 years of experience yields
Top 10 highest salaries in Sri Lanka
(20,273,886 LKR per year, pre-tax.)
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(16,965,724 LKR per year, pre-tax.)
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4. Neurosurgeon
(15,798,117 LKR per year, pre-tax.)
(15,785,379 LKR per year, pre-tax.)
6. Urologist
(15,470,862 LKR per year, pre-tax.)
(15,460,527 LKR per year, pre-tax.)
(15,421,430 LKR per year, pre-tax.)
(15,391,640 LKR per year, pre-tax.)
10. Oncologist
(15,389,631 LKR per year, pre-tax.)
Random salary:
Registered massage therapist (1,499,311 LKR per year, pre-tax.)
Employee benefits administrator (1,785,046 LKR per year, pre-tax.)
Senior vice president (svp), strategy and business development (7,065,961 LKR per year, pre-tax.)
Navy petty officer 1st class surface vessels (1,945,732 LKR per year, pre-tax.)
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