Home > Salary > Sri Lanka > It Help Desk Operator
An IT Help Desk Operator is responsible for providing technical assistance and support to end-users who are experiencing computer hardware or software issues. They troubleshoot problems, diagnose issues, and resolve technical queries via phone, email, or in-person. The Help Desk Operator assists in setting up new equipment, installing software, and ensuring all systems are functioning properly. They also maintain records of customer interactions and resolutions, as well as update knowledge base articles and documentation.
Estimated Yearly Salary: 1,448,484 LKR
Estimated Monthly Salary: 120,707 LKR
Estimated Weekly Salary: 27,855 LKR per week
Estimated Hourly Salary: 696 LKR per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 116,708 LKR
Estimated Weekly Salary: 26,933 LKR per week
Estimated Hourly Salary: 673 LKR per hour
Last revision of data: 2024-01-02
Estimated Yearly Salary: 4,181 USD
Estimated Monthly Salary: 348 USD
Estimated Weekly Salary: 80 USD per week
Estimated Hourly Salary: 2 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 1,448,484 LKR
Estimated Monthly Salary: 120,707 LKR
Estimated Weekly Salary: 27,855 LKR per week
Estimated Hourly Salary: 696 LKR per hour
By working as It Help Desk Operator a person can save up to 124 USD per month or 1,488 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Sri Lanka, see costs of living in Sri Lanka.
Estimated Yearly Salary for It Help Desk Operator
Last revision of data: 2025-01-04
Data as of 2025
Random salary:
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It Help Desk Operator salary in Sri Lanka
Average Yearly Salary of It Help Desk Operator in Sri Lanka is approximately 1,448,484 LKR (4,181 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does It Help Desk Operator do?
An IT Help Desk Operator is responsible for providing technical assistance and support to end-users who are experiencing computer hardware or software issues. They troubleshoot problems, diagnose issues, and resolve technical queries via phone, email, or in-person. The Help Desk Operator assists in setting up new equipment, installing software, and ensuring all systems are functioning properly. They also maintain records of customer interactions and resolutions, as well as update knowledge base articles and documentation.
Skills: IT support, Technical assistance, Troubleshooting, Customer service, Computer hardware, Software issues
Job industry: Information technology
Job industry: Information technology
How much does It Help Desk Operator make?
Salary details
How much does It Help Desk Operator make?Estimated Yearly Salary: 1,448,484 LKR
Estimated Monthly Salary: 120,707 LKR
Estimated Weekly Salary: 27,855 LKR per week
Estimated Hourly Salary: 696 LKR per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 1,400,492 LKREstimated Monthly Salary: 116,708 LKR
Estimated Weekly Salary: 26,933 LKR per week
Estimated Hourly Salary: 673 LKR per hour
Last revision of data: 2024-01-02It Help Desk Operator estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 4,181 USD
Estimated Monthly Salary: 348 USD
Estimated Weekly Salary: 80 USD per week
Estimated Hourly Salary: 2 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Compare salary to other countries
Please type in your occupation and select desired country to see latest trends in salaries.
Country:
Salary comparison to National average
Sri Lanka, officially known as the Democratic Socialist Republic of Sri Lanka, is an island country located in South Asia. It has a population of approximately 21 million people and covers an area of around 65,610 square kilometers. The country is known for its diverse landscapes, including sandy beaches, lush forests, and scenic mountains.
Estimated national average yearly salary is 1,785,046 LKR (5,610 USD). Value indicated is pre-tax. Below graph shows estimated It Help Desk Operator job salary compared to average salary in Sri Lanka.
Comparison shows that a person working as It Help Desk Operator in Sri Lanka earns on average:
0.81 times the average salary (or 81% of average salary).
Estimated national average yearly salary is 1,785,046 LKR (5,610 USD). Value indicated is pre-tax. Below graph shows estimated It Help Desk Operator job salary compared to average salary in Sri Lanka.
Comparison shows that a person working as It Help Desk Operator in Sri Lanka earns on average:
0.81 times the average salary (or 81% of average salary).
Is It Help Desk Operator a well paid job?
No / we do not have enough data to assess this.What is considered a high salary for It Help Desk Operator?
High salary for It Help Desk Operator would be somewhere between 1,593,332 LKR and 2,100,302 LKR. However this is an estimation based on Gaussian Distribution.How much can you save working as It Help Desk Operator in Sri Lanka?
Living in Sri Lanka the approximate monthly expenses are: 224 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 1,448,484 LKR
Estimated Monthly Salary: 120,707 LKR
Estimated Weekly Salary: 27,855 LKR per week
Estimated Hourly Salary: 696 LKR per hour
By working as It Help Desk Operator a person can save up to 124 USD per month or 1,488 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Sri Lanka, see costs of living in Sri Lanka.
Salary comparison to region and neighbouring coutries
Country's neighbours are: India, Maldives. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for It Help Desk Operator
India is 16,679 USD Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in Sri Lanka
(20,273,886 LKR per year, pre-tax.)
2. Cardiologist
(16,965,724 LKR per year, pre-tax.)
(16,365,126 LKR per year, pre-tax.)
4. Neurosurgeon
(15,798,117 LKR per year, pre-tax.)
(15,785,379 LKR per year, pre-tax.)
6. Urologist
(15,470,862 LKR per year, pre-tax.)
(15,460,527 LKR per year, pre-tax.)
(15,421,430 LKR per year, pre-tax.)
(15,391,640 LKR per year, pre-tax.)
10. Oncologist
(15,389,631 LKR per year, pre-tax.)
Data as of 2025Random salary:
General maintenance worker (1,166,961 LKR per year, pre-tax.)
Facility maintenance technician (1,400,492 LKR per year, pre-tax.)
Director of accounting financial reporting (3,407,008 LKR per year, pre-tax.)
Supervisor air charter operations (1,356,562 LKR per year, pre-tax.)
Regional manager services company (3,026,513 LKR per year, pre-tax.)
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