Help Desk Engineer salary in Sri Lanka

Average Yearly Salary of Help Desk Engineer in Sri Lanka is approximately 1,798,102 LKR (5,193 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.

What does Help Desk Engineer do?

A help desk engineer is responsible for providing technical support and assistance to end-users in an organization. They troubleshoot and resolve hardware and software issues, diagnose network problems, and assist with the installation and configuration of computer systems. Help desk engineers also maintain documentation of support activities, track and prioritize support tickets, and escalate complex issues to higher-level technical teams when necessary. They may communicate with users through various channels such as phone, email, or chat, ensuring prompt and effective resolution of their IT-related problems.

Skills: Help desk engineer, Technical support, Troubleshooting, Network diagnostics, Computer systems, Customer service
Job industry: Information technology

How much does Help Desk Engineer make?

Difference in salary year over year or average salary increase is approximately 3 %


Want to check how your salary compares? Submit your own salary here

Salary comparison to National average

Is Help Desk Engineer a well paid job?

Yes, our data show that Help Desk Engineer is an averagely well paid job that still allows for some yearly savings. With years and experience the salary might increase even further, resulting in higher satisfaction.

What is considered a high salary for Help Desk Engineer?

High salary for Help Desk Engineer would be somewhere between 1,977,912 LKR and 2,607,248 LKR. However this is an estimation based on Gaussian Distribution.

How much can you save working as Help Desk Engineer in Sri Lanka?

Living in Sri Lanka the approximate monthly expenses are: 224 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.

Estimated Yearly Salary: 1,798,102 LKR
Estimated Monthly Salary: 149,842 LKR
Estimated Weekly Salary: 34,579 LKR per week
Estimated Hourly Salary: 864 LKR per hour
By working as Help Desk Engineer a person can save up to 208 USD per month or 2,500 USD yearly. Values are pre-tax.

NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.

For more information regarding expenses in Sri Lanka, see costs of living in Sri Lanka.

Salary comparison to region and neighbouring coutries

Country's neighbours are: India, Maldives.
To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).

Estimated Yearly Salary for Help Desk Engineer

Last revision of data: 2025-01-04

Salary increase per years of experience

Based on data available the salary increase per years of experience is as following

0 years (beginner) equals base salary

1 to 5 years of experience yields +12% salary increase

6 to 10 years of experience yields +25% salary increase

11 to 15 years of experience yields +16% salary increase

16 to 25 years of experience yields +9% salary increase

more than 25 years of experience yields +10% salary increase

NOTE: Details based on limited set of data. Percentages may vary. The salary increase over years of experience can vary widely based on factors such as job industry, job role, location, company size, and individual performance. To gain even larger increase in salary one is advised to switch jobs and / or employer.

Top 10 highest salaries in Sri Lanka

Data as of 2025

Random salary:
Band teacher (1,481,493 LKR per year, pre-tax.)
Orthopaedic surgeon (19,627,361 LKR per year, pre-tax.)
Water treatment plant laboratory technician (1,106,665 LKR per year, pre-tax.)
Talent officer (2,444,904 LKR per year, pre-tax.)
Glazier plate glass (1,261,813 LKR per year, pre-tax.)

Feedback about these results