Home > Salary > Sri Lanka > Help Desk Assistant
A Help Desk Assistant is responsible for providing technical support and assistance to end-users regarding computer systems, software, hardware, and network-related issues. They assist customers via phone, email, or in-person, troubleshooting problems, diagnosing errors, and resolving technical issues. Help Desk Assistants also document customer inquiries and resolutions, maintain records, and escalate complex problems to appropriate teams if necessary. They may also provide basic training to users on software applications and systems.
Estimated Yearly Salary: 1,360,633 LKR
Estimated Monthly Salary: 113,386 LKR
Estimated Weekly Salary: 26,166 LKR per week
Estimated Hourly Salary: 654 LKR per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 109,623 LKR
Estimated Weekly Salary: 25,298 LKR per week
Estimated Hourly Salary: 632 LKR per hour
Last revision of data: 2024-01-07
Estimated Yearly Salary: 3,911 USD
Estimated Monthly Salary: 326 USD
Estimated Weekly Salary: 75 USD per week
Estimated Hourly Salary: 2 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 1,360,633 LKR
Estimated Monthly Salary: 113,386 LKR
Estimated Weekly Salary: 26,166 LKR per week
Estimated Hourly Salary: 654 LKR per hour
By working as Help Desk Assistant a person can save up to 102 USD per month or 1,218 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Sri Lanka, see costs of living in Sri Lanka.
Estimated Yearly Salary for Help Desk Assistant
Last revision of data: 2025-01-04
Data as of 2025
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Help Desk Assistant salary in Sri Lanka
Average Yearly Salary of Help Desk Assistant in Sri Lanka is approximately 1,360,633 LKR (3,911 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Help Desk Assistant do?
A Help Desk Assistant is responsible for providing technical support and assistance to end-users regarding computer systems, software, hardware, and network-related issues. They assist customers via phone, email, or in-person, troubleshooting problems, diagnosing errors, and resolving technical issues. Help Desk Assistants also document customer inquiries and resolutions, maintain records, and escalate complex problems to appropriate teams if necessary. They may also provide basic training to users on software applications and systems.
Skills: Help Desk Assistant, Technical Support, Troubleshooting, Customer Service, Computer Systems, Software Support.
Job industry: Customer service
Job industry: Customer service
How much does Help Desk Assistant make?
Salary details
How much does Help Desk Assistant make?Estimated Yearly Salary: 1,360,633 LKR
Estimated Monthly Salary: 113,386 LKR
Estimated Weekly Salary: 26,166 LKR per week
Estimated Hourly Salary: 654 LKR per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 1,315,477 LKREstimated Monthly Salary: 109,623 LKR
Estimated Weekly Salary: 25,298 LKR per week
Estimated Hourly Salary: 632 LKR per hour
Last revision of data: 2024-01-07Help Desk Assistant estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 3,911 USD
Estimated Monthly Salary: 326 USD
Estimated Weekly Salary: 75 USD per week
Estimated Hourly Salary: 2 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Compare salary to other countries
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Country:
Salary comparison to National average
Sri Lanka, officially known as the Democratic Socialist Republic of Sri Lanka, is an island country located in South Asia. It has a population of approximately 21 million people and covers an area of around 65,610 square kilometers. The country is known for its diverse landscapes, including sandy beaches, lush forests, and scenic mountains.
Estimated national average yearly salary is 1,785,046 LKR (5,610 USD). Value indicated is pre-tax. Below graph shows estimated Help Desk Assistant job salary compared to average salary in Sri Lanka.
Comparison shows that a person working as Help Desk Assistant in Sri Lanka earns on average:
0.76 times the average salary (or 76% of average salary).
Estimated national average yearly salary is 1,785,046 LKR (5,610 USD). Value indicated is pre-tax. Below graph shows estimated Help Desk Assistant job salary compared to average salary in Sri Lanka.
Comparison shows that a person working as Help Desk Assistant in Sri Lanka earns on average:
0.76 times the average salary (or 76% of average salary).
Is Help Desk Assistant a well paid job?
No, our data shows that Help Desk Assistant is typically not a well-paid job. The salary varies based on experience. Meaning that even though Help Desk Assistant might be a low paying job, with experience the salary might increase to satisfactory levels.What is considered a high salary for Help Desk Assistant?
High salary for Help Desk Assistant would be somewhere between 1,496,696 LKR and 1,972,918 LKR. However this is an estimation based on Gaussian Distribution.How much can you save working as Help Desk Assistant in Sri Lanka?
Living in Sri Lanka the approximate monthly expenses are: 224 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 1,360,633 LKR
Estimated Monthly Salary: 113,386 LKR
Estimated Weekly Salary: 26,166 LKR per week
Estimated Hourly Salary: 654 LKR per hour
By working as Help Desk Assistant a person can save up to 102 USD per month or 1,218 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Sri Lanka, see costs of living in Sri Lanka.
Salary comparison to region and neighbouring coutries
Country's neighbours are: India, Maldives. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Help Desk Assistant
India is 15,630 USD Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in Sri Lanka
(20,273,886 LKR per year, pre-tax.)
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(16,965,724 LKR per year, pre-tax.)
(16,365,126 LKR per year, pre-tax.)
4. Neurosurgeon
(15,798,117 LKR per year, pre-tax.)
(15,785,379 LKR per year, pre-tax.)
6. Urologist
(15,470,862 LKR per year, pre-tax.)
(15,460,527 LKR per year, pre-tax.)
(15,421,430 LKR per year, pre-tax.)
(15,391,640 LKR per year, pre-tax.)
10. Oncologist
(15,389,631 LKR per year, pre-tax.)
Data as of 2025Random salary:
Petroleum engineer (2,791,846 LKR per year, pre-tax.)
Chef hotel (1,205,464 LKR per year, pre-tax.)
Security director computing networking information technology (5,760,704 LKR per year, pre-tax.)
Enologist (2,105,634 LKR per year, pre-tax.)
City councillor (1,466,505 LKR per year, pre-tax.)
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The salary data on this site is intended for reference purposes exclusively. We offer salary insights based on multiple datasets, but cannot guarantee complete accuracy. Users should consistently verify salary details with other reliable sources before making financial choices. Variations in salary amounts may occur due to various circumstances, including location, experience, and industry. We do not offer any warranty regarding the completeness of the provided salary data. Use of optisalary.com constitutes acceptance of these conditions.