Guest Services Representative salary in Sri Lanka

Average Yearly Salary of Guest Services Representative in Sri Lanka is approximately 963,555 LKR (2,783 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.

What does Guest Services Representative do?

A Guest Services Representative is responsible for providing exceptional customer service and ensuring guest satisfaction in various industries such as hospitality, travel, and retail. They serve as the primary point of contact for guests, handling inquiries, complaints, and requests in a professional and courteous manner. Their duties include greeting and checking-in guests, managing reservations, providing information about facilities and services, addressing concerns, and resolving issues promptly. Guest Services Representatives also assist with coordinating special requests, arranging transportation, and recommending local attractions or dining options. Strong communication skills, problem-solving abilities, and a friendly demeanor are essential for this role. The job requires excellent organizational skills, multitasking abilities, and the ability to remain calm under pressure.

Skills: Customer Service, Hospitality, Guest Relations, Problem Solving, Communication Skills, Multitasking
Job industry: Hospitality

How much does Guest Services Representative make?

Difference in salary year over year or average salary increase is approximately 3 %


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Salary comparison to National average

Is Guest Services Representative a well paid job?

No, our data shows that Guest Services Representative is typically not a well-paid job. The salary varies based on experience. Meaning that even though Guest Services Representative might be a low paying job, with experience the salary might increase to satisfactory levels.

What is considered a high salary for Guest Services Representative?

High salary for Guest Services Representative would be somewhere between 1,059,911 LKR and 1,397,155 LKR. However this is an estimation based on Gaussian Distribution.

How much can you save working as Guest Services Representative in Sri Lanka?

Living in Sri Lanka the approximate monthly expenses are: 224 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.

Estimated Yearly Salary: 963,555 LKR
Estimated Monthly Salary: 80,296 LKR
Estimated Weekly Salary: 18,530 LKR per week
Estimated Hourly Salary: 463 LKR per hour
By working as Guest Services Representative a person can save up to 8 USD per month or 90 USD yearly. Values are pre-tax.

NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.

For more information regarding expenses in Sri Lanka, see costs of living in Sri Lanka.

Salary comparison to region and neighbouring coutries

Country's neighbours are: India, Maldives.
To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).

Estimated Yearly Salary for Guest Services Representative

Last revision of data: 2025-01-04

Salary increase per years of experience

Based on data available the salary increase per years of experience is as following

0 years (beginner) equals base salary

1 to 5 years of experience yields +12% salary increase

6 to 10 years of experience yields +25% salary increase

11 to 15 years of experience yields +16% salary increase

16 to 25 years of experience yields +9% salary increase

more than 25 years of experience yields +10% salary increase

NOTE: Details based on limited set of data. Percentages may vary. The salary increase over years of experience can vary widely based on factors such as job industry, job role, location, company size, and individual performance. To gain even larger increase in salary one is advised to switch jobs and / or employer.

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Data as of 2025

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