Home > Salary > Sri Lanka > Customer Support Engineer
A customer support engineer is responsible for providing technical assistance and support to customers who are experiencing issues with a product or service. They serve as the primary point of contact for customers, troubleshooting problems, answering inquiries, and resolving any technical issues they may encounter. Customer support engineers must possess strong problem-solving skills and have a deep understanding of the product or service they are supporting. They may work directly with customers over the phone, via email, or through live chat systems.
Estimated Yearly Salary: 2,595,389 LKR
Estimated Monthly Salary: 216,282 LKR
Estimated Weekly Salary: 49,911 LKR per week
Estimated Hourly Salary: 1,248 LKR per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 208,663 LKR
Estimated Weekly Salary: 48,153 LKR per week
Estimated Hourly Salary: 1,204 LKR per hour
Last revision of data: 2024-01-05
Estimated Yearly Salary: 7,461 USD
Estimated Monthly Salary: 622 USD
Estimated Weekly Salary: 143 USD per week
Estimated Hourly Salary: 4 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 2,595,389 LKR
Estimated Monthly Salary: 216,282 LKR
Estimated Weekly Salary: 49,911 LKR per week
Estimated Hourly Salary: 1,248 LKR per hour
By working as Customer Support Engineer a person can save up to 397 USD per month or 4,768 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Sri Lanka, see costs of living in Sri Lanka.
Estimated Yearly Salary for Customer Support Engineer
Last revision of data: 2025-01-04
Data as of 2025
Random salary:
Lead data scientist (3,769,695 LKR per year, pre-tax.)
Facility technician (1,463,993 LKR per year, pre-tax.)
Industrial mechanic (1,846,040 LKR per year, pre-tax.)
Writer corporate communications (2,228,087 LKR per year, pre-tax.)
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Customer Support Engineer salary in Sri Lanka
Average Yearly Salary of Customer Support Engineer in Sri Lanka is approximately 2,595,389 LKR (7,461 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Customer Support Engineer do?
A customer support engineer is responsible for providing technical assistance and support to customers who are experiencing issues with a product or service. They serve as the primary point of contact for customers, troubleshooting problems, answering inquiries, and resolving any technical issues they may encounter. Customer support engineers must possess strong problem-solving skills and have a deep understanding of the product or service they are supporting. They may work directly with customers over the phone, via email, or through live chat systems.
Skills: customer support, technical assistance, problem-solving, troubleshooting, customer service, communication skills
Job industry: Technology
Job industry: Technology
How much does Customer Support Engineer make?
Salary details
How much does Customer Support Engineer make?Estimated Yearly Salary: 2,595,389 LKR
Estimated Monthly Salary: 216,282 LKR
Estimated Weekly Salary: 49,911 LKR per week
Estimated Hourly Salary: 1,248 LKR per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 2,503,952 LKREstimated Monthly Salary: 208,663 LKR
Estimated Weekly Salary: 48,153 LKR per week
Estimated Hourly Salary: 1,204 LKR per hour
Last revision of data: 2024-01-05Customer Support Engineer estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 7,461 USD
Estimated Monthly Salary: 622 USD
Estimated Weekly Salary: 143 USD per week
Estimated Hourly Salary: 4 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Compare salary to other countries
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Country:
Salary comparison to National average
Sri Lanka, officially known as the Democratic Socialist Republic of Sri Lanka, is an island country located in South Asia. It has a population of approximately 21 million people and covers an area of around 65,610 square kilometers. The country is known for its diverse landscapes, including sandy beaches, lush forests, and scenic mountains.
Estimated national average yearly salary is 1,785,046 LKR (5,610 USD). Value indicated is pre-tax. Below graph shows estimated Customer Support Engineer job salary compared to average salary in Sri Lanka.
Comparison shows that a person working as Customer Support Engineer in Sri Lanka earns on average:
1.45 times the average salary (or 145% of average salary).
Estimated national average yearly salary is 1,785,046 LKR (5,610 USD). Value indicated is pre-tax. Below graph shows estimated Customer Support Engineer job salary compared to average salary in Sri Lanka.
Comparison shows that a person working as Customer Support Engineer in Sri Lanka earns on average:
1.45 times the average salary (or 145% of average salary).
Is Customer Support Engineer a well paid job?
Yes, our data shows that Customer Support Engineer is a well paid job. With years and experience the salary might increase even further, resulting in higher satisfaction.What is considered a high salary for Customer Support Engineer?
High salary for Customer Support Engineer would be somewhere between 2,854,928 LKR and 3,763,314 LKR. However this is an estimation based on Gaussian Distribution.How much can you save working as Customer Support Engineer in Sri Lanka?
Living in Sri Lanka the approximate monthly expenses are: 224 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 2,595,389 LKR
Estimated Monthly Salary: 216,282 LKR
Estimated Weekly Salary: 49,911 LKR per week
Estimated Hourly Salary: 1,248 LKR per hour
By working as Customer Support Engineer a person can save up to 397 USD per month or 4,768 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Sri Lanka, see costs of living in Sri Lanka.
Salary comparison to region and neighbouring coutries
Country's neighbours are: India, Maldives. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Customer Support Engineer
India is 29,836 USD Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in Sri Lanka
(20,273,886 LKR per year, pre-tax.)
2. Cardiologist
(16,965,724 LKR per year, pre-tax.)
(16,365,126 LKR per year, pre-tax.)
4. Neurosurgeon
(15,798,117 LKR per year, pre-tax.)
(15,785,379 LKR per year, pre-tax.)
6. Urologist
(15,470,862 LKR per year, pre-tax.)
(15,460,527 LKR per year, pre-tax.)
(15,421,430 LKR per year, pre-tax.)
(15,391,640 LKR per year, pre-tax.)
10. Oncologist
(15,389,631 LKR per year, pre-tax.)
Data as of 2025Random salary:
Lead data scientist (3,769,695 LKR per year, pre-tax.)
Facility technician (1,463,993 LKR per year, pre-tax.)
Industrial mechanic (1,846,040 LKR per year, pre-tax.)
Writer corporate communications (2,228,087 LKR per year, pre-tax.)
Animal care supervisor (1,166,961 LKR per year, pre-tax.)
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