Home > Salary > Sri Lanka > Customer Success Manager
A Customer Success Manager (CSM) is responsible for ensuring the success and satisfaction of customers throughout their journey with a company. They work closely with customers, understanding their needs and goals, and providing guidance and support to help them achieve maximum value from the company's products or services. CSMs act as a liaison between customers and internal teams, advocating for customer needs and coordinating efforts to address any issues or concerns. They proactively engage with customers, conducting regular check-ins, providing product training, and offering strategic advice to optimize their experience. CSMs also play a crucial role in customer retention and expansion by identifying upselling or cross-selling opportunities. Overall, CSMs are focused on building strong relationships with customers, driving adoption and usage, and ultimately ensuring their long-term success.
Estimated Yearly Salary: 2,897,103 LKR
Estimated Monthly Salary: 241,425 LKR
Estimated Weekly Salary: 55,714 LKR per week
Estimated Hourly Salary: 1,393 LKR per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 233,415 LKR
Estimated Weekly Salary: 53,865 LKR per week
Estimated Hourly Salary: 1,347 LKR per hour
Last revision of data: 2024-01-06
Estimated Yearly Salary: 8,375 USD
Estimated Monthly Salary: 698 USD
Estimated Weekly Salary: 161 USD per week
Estimated Hourly Salary: 4 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 2,897,103 LKR
Estimated Monthly Salary: 241,425 LKR
Estimated Weekly Salary: 55,714 LKR per week
Estimated Hourly Salary: 1,393 LKR per hour
By working as Customer Success Manager a person can save up to 474 USD per month or 5,682 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Sri Lanka, see costs of living in Sri Lanka.
Estimated Yearly Salary for Customer Success Manager
Last revision of data: 2025-01-04
Data as of 2025
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Customer Success Manager salary in Sri Lanka
Average Yearly Salary of Customer Success Manager in Sri Lanka is approximately 2,897,103 LKR (8,375 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Customer Success Manager do?
A Customer Success Manager (CSM) is responsible for ensuring the success and satisfaction of customers throughout their journey with a company. They work closely with customers, understanding their needs and goals, and providing guidance and support to help them achieve maximum value from the company's products or services. CSMs act as a liaison between customers and internal teams, advocating for customer needs and coordinating efforts to address any issues or concerns. They proactively engage with customers, conducting regular check-ins, providing product training, and offering strategic advice to optimize their experience. CSMs also play a crucial role in customer retention and expansion by identifying upselling or cross-selling opportunities. Overall, CSMs are focused on building strong relationships with customers, driving adoption and usage, and ultimately ensuring their long-term success.Skills: Customer Success, Relationship Management, Customer Satisfaction, Account Management, Customer Support, Upselling/Cross-selling
Job industry: Software development
Job industry: Software development
How much does Customer Success Manager make?
Salary details
How much does Customer Success Manager make?Estimated Yearly Salary: 2,897,103 LKR
Estimated Monthly Salary: 241,425 LKR
Estimated Weekly Salary: 55,714 LKR per week
Estimated Hourly Salary: 1,393 LKR per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 2,800,984 LKREstimated Monthly Salary: 233,415 LKR
Estimated Weekly Salary: 53,865 LKR per week
Estimated Hourly Salary: 1,347 LKR per hour
Last revision of data: 2024-01-06Customer Success Manager estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 8,375 USD
Estimated Monthly Salary: 698 USD
Estimated Weekly Salary: 161 USD per week
Estimated Hourly Salary: 4 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Compare salary to other countries
Please type in your occupation and select desired country to see latest trends in salaries.
Country:
Salary comparison to National average
Sri Lanka, officially known as the Democratic Socialist Republic of Sri Lanka, is an island country located in South Asia. It has a population of approximately 21 million people and covers an area of around 65,610 square kilometers. The country is known for its diverse landscapes, including sandy beaches, lush forests, and scenic mountains.
Estimated national average yearly salary is 1,785,046 LKR (5,610 USD). Value indicated is pre-tax. Below graph shows estimated Customer Success Manager job salary compared to average salary in Sri Lanka.
Comparison shows that a person working as Customer Success Manager in Sri Lanka earns on average:
1.62 times the average salary (or 162% of average salary).
Estimated national average yearly salary is 1,785,046 LKR (5,610 USD). Value indicated is pre-tax. Below graph shows estimated Customer Success Manager job salary compared to average salary in Sri Lanka.
Comparison shows that a person working as Customer Success Manager in Sri Lanka earns on average:
1.62 times the average salary (or 162% of average salary).
Is Customer Success Manager a well paid job?
Yes, our data shows that Customer Success Manager is a well paid job. With years and experience the salary might increase even further, resulting in higher satisfaction.What is considered a high salary for Customer Success Manager?
High salary for Customer Success Manager would be somewhere between 3,186,813 LKR and 4,200,799 LKR. However this is an estimation based on Gaussian Distribution.How much can you save working as Customer Success Manager in Sri Lanka?
Living in Sri Lanka the approximate monthly expenses are: 224 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 2,897,103 LKR
Estimated Monthly Salary: 241,425 LKR
Estimated Weekly Salary: 55,714 LKR per week
Estimated Hourly Salary: 1,393 LKR per hour
By working as Customer Success Manager a person can save up to 474 USD per month or 5,682 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Sri Lanka, see costs of living in Sri Lanka.
Salary comparison to region and neighbouring coutries
Country's neighbours are: India, Maldives. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Customer Success Manager
India is 33,242 USD Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in Sri Lanka
(20,273,886 LKR per year, pre-tax.)
2. Cardiologist
(16,965,724 LKR per year, pre-tax.)
(16,365,126 LKR per year, pre-tax.)
4. Neurosurgeon
(15,798,117 LKR per year, pre-tax.)
(15,785,379 LKR per year, pre-tax.)
6. Urologist
(15,470,862 LKR per year, pre-tax.)
(15,460,527 LKR per year, pre-tax.)
(15,421,430 LKR per year, pre-tax.)
(15,391,640 LKR per year, pre-tax.)
10. Oncologist
(15,389,631 LKR per year, pre-tax.)
Data as of 2025Random salary:
Reliability engineer (2,492,137 LKR per year, pre-tax.)
Underwriting technician (1,392,399 LKR per year, pre-tax.)
Asphalt paving machine operator (1,604,467 LKR per year, pre-tax.)
Chief conservator (1,570,904 LKR per year, pre-tax.)
Alternative asset manager (5,601,621 LKR per year, pre-tax.)
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