Customer Success Manager salary in Sri Lanka

Average Yearly Salary of Customer Success Manager in Sri Lanka is approximately 2,897,103 LKR (8,375 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.

What does Customer Success Manager do?

A Customer Success Manager (CSM) is responsible for ensuring the success and satisfaction of customers throughout their journey with a company. They work closely with customers, understanding their needs and goals, and providing guidance and support to help them achieve maximum value from the company's products or services. CSMs act as a liaison between customers and internal teams, advocating for customer needs and coordinating efforts to address any issues or concerns. They proactively engage with customers, conducting regular check-ins, providing product training, and offering strategic advice to optimize their experience. CSMs also play a crucial role in customer retention and expansion by identifying upselling or cross-selling opportunities. Overall, CSMs are focused on building strong relationships with customers, driving adoption and usage, and ultimately ensuring their long-term success.

Skills: Customer Success, Relationship Management, Customer Satisfaction, Account Management, Customer Support, Upselling/Cross-selling
Job industry: Software development

How much does Customer Success Manager make?

Difference in salary year over year or average salary increase is approximately 3 %


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Salary comparison to National average

Is Customer Success Manager a well paid job?

Yes, our data shows that Customer Success Manager is a well paid job. With years and experience the salary might increase even further, resulting in higher satisfaction.

What is considered a high salary for Customer Success Manager?

High salary for Customer Success Manager would be somewhere between 3,186,813 LKR and 4,200,799 LKR. However this is an estimation based on Gaussian Distribution.

How much can you save working as Customer Success Manager in Sri Lanka?

Living in Sri Lanka the approximate monthly expenses are: 224 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.

Estimated Yearly Salary: 2,897,103 LKR
Estimated Monthly Salary: 241,425 LKR
Estimated Weekly Salary: 55,714 LKR per week
Estimated Hourly Salary: 1,393 LKR per hour
By working as Customer Success Manager a person can save up to 474 USD per month or 5,682 USD yearly. Values are pre-tax.

NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.

For more information regarding expenses in Sri Lanka, see costs of living in Sri Lanka.

Salary comparison to region and neighbouring coutries

Country's neighbours are: India, Maldives.
To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).

Estimated Yearly Salary for Customer Success Manager

Last revision of data: 2025-01-04

Salary increase per years of experience

Based on data available the salary increase per years of experience is as following

0 years (beginner) equals base salary

1 to 5 years of experience yields +12% salary increase

6 to 10 years of experience yields +25% salary increase

11 to 15 years of experience yields +16% salary increase

16 to 25 years of experience yields +9% salary increase

more than 25 years of experience yields +10% salary increase

NOTE: Details based on limited set of data. Percentages may vary. The salary increase over years of experience can vary widely based on factors such as job industry, job role, location, company size, and individual performance. To gain even larger increase in salary one is advised to switch jobs and / or employer.

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Data as of 2025

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