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Customer Success Manager salary in Sri Lanka

Average Yearly Salary of Customer Success Manager in Sri Lanka is approximately 2,897,103 LKR (8,375 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.

What does Customer Success Manager do?

occupation personasA Customer Success Manager (CSM) is responsible for ensuring the success and satisfaction of customers throughout their journey with a company. They work closely with customers, understanding their needs and goals, and providing guidance and support to help them achieve maximum value from the company's products or services. CSMs act as a liaison between customers and internal teams, advocating for customer needs and coordinating efforts to address any issues or concerns. They proactively engage with customers, conducting regular check-ins, providing product training, and offering strategic advice to optimize their experience. CSMs also play a crucial role in customer retention and expansion by identifying upselling or cross-selling opportunities. Overall, CSMs are focused on building strong relationships with customers, driving adoption and usage, and ultimately ensuring their long-term success.

Skills: Customer Success, Relationship Management, Customer Satisfaction, Account Management, Customer Support, Upselling/Cross-selling
Job industry: Software development


How much does Customer Success Manager make?

Salary details
How much does Customer Success Manager make?
Estimated Yearly Salary: 2,897,103 LKR
Estimated Monthly Salary: 241,425 LKR
Estimated Weekly Salary: 55,714 LKR per week
Estimated Hourly Salary: 1,393 LKR per hour
Values are pre-tax
Last revision of data: 2025-01-04

Comparing salary to last year:
Estimated Yearly Salary: 2,800,984 LKR
Estimated Monthly Salary: 233,415 LKR
Estimated Weekly Salary: 53,865 LKR per week
Estimated Hourly Salary: 1,347 LKR per hour
Last revision of data: 2024-01-06



Customer Success Manager estimated salary in USD
For easier comparison here is an estimated salary in USD:
Estimated Yearly Salary: 8,375 USD
Estimated Monthly Salary: 698 USD
Estimated Weekly Salary: 161 USD per week
Estimated Hourly Salary: 4 USD per hour


Difference in salary year over year or average salary increase is approximately up arrow 3 %

About these results Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.

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Salary comparison to National average

Sri Lanka, officially known as the Democratic Socialist Republic of Sri Lanka, is an island country located in South Asia. It has a population of approximately 21 million people and covers an area of around 65,610 square kilometers. The country is known for its diverse landscapes, including sandy beaches, lush forests, and scenic mountains.

Estimated national average yearly salary is 1,785,046 LKR (5,610 USD). Value indicated is pre-tax. Below graph shows estimated Customer Success Manager job salary compared to average salary in Sri Lanka.
Comparison shows that a person working as Customer Success Manager in Sri Lanka earns on average:
1.62 times the average salary (or 162% of average salary).

Is Customer Success Manager a well paid job?

Yes, our data shows that Customer Success Manager is a well paid job. With years and experience the salary might increase even further, resulting in higher satisfaction.

What is considered a high salary for Customer Success Manager?

High salary for Customer Success Manager would be somewhere between 3,186,813 LKR and 4,200,799 LKR. However this is an estimation based on Gaussian Distribution.

How much can you save working as Customer Success Manager in Sri Lanka?

Living in Sri Lanka the approximate monthly expenses are: 224 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.

Estimated Yearly Salary: 2,897,103 LKR
Estimated Monthly Salary: 241,425 LKR
Estimated Weekly Salary: 55,714 LKR per week
Estimated Hourly Salary: 1,393 LKR per hour
By working as Customer Success Manager a person can save up to 474 USD per month or 5,682 USD yearly. Values are pre-tax.

NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.

For more information regarding expenses in Sri Lanka, see costs of living in Sri Lanka.

Salary comparison to region and neighbouring coutries

Country's neighbours are: India, Maldives.
To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).

Estimated Yearly Salary for Customer Success Manager

India is 33,242 USDup arrow 297%
Details on Customer Success Manager salary in India
Last revision of data: 2025-01-04

Salary increase per years of experience

Based on data available the salary increase per years of experience is as following

    0 years (beginner) equals base salary
    1 to 5 years of experience yields up arrow+12% salary increase
    6 to 10 years of experience yields up arrow+25% salary increase
    11 to 15 years of experience yields up arrow+16% salary increase
    16 to 25 years of experience yields up arrow+9% salary increase
    more than 25 years of experience yields up arrow+10% salary increase
NOTE: Details based on limited set of data. Percentages may vary. The salary increase over years of experience can vary widely based on factors such as job industry, job role, location, company size, and individual performance. To gain even larger increase in salary one is advised to switch jobs and / or employer.

Top 10 highest salaries in Sri Lanka

(20,273,886 LKR per year, pre-tax.)
(16,965,724 LKR per year, pre-tax.)
(16,365,126 LKR per year, pre-tax.)
(15,798,117 LKR per year, pre-tax.)
(15,785,379 LKR per year, pre-tax.)
(15,470,862 LKR per year, pre-tax.)
(15,460,527 LKR per year, pre-tax.)
(15,421,430 LKR per year, pre-tax.)
(15,391,640 LKR per year, pre-tax.)
(15,389,631 LKR per year, pre-tax.)

Data as of 2025

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Salary information displayed on this site is for reference only. Our figures are compiled various sources, but we do not guarantee absolute correctness. Users must always verify salary details with additional platforms before making job-related commitments. Salaries differ due to individual experience, market demand, and employer policies. We make no warranties about the validity of the provided salary data. By continuing to use this site, you acknowledge these limitations.
The salary estimates on this website are meant for reference purposes only. We compile salary data from varied providers, but cannot guarantee absolute precision. Users should on their own confirm salaries before making financial decisions. Salary variations occur due to company policies, negotiation skills, and experience levels. We deny any warranty regarding the correctness of the provided salary data. By using this site, you acknowledge that salary data is subject to updates.